
Douglas Volkswagen
Summit, NJ
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Highly recommended I was dealing with Bay ridge Volkswagen. They are one of the worst especially a guy by the name of David. We agreed on the deal. When I come to pickup I was dealing with Bay ridge Volkswagen. They are one of the worst especially a guy by the name of David. We agreed on the deal. When I come to pickup the new new, David basically low ball me. Initially I was offered 2000 for my old car. On the day that I tried go pick up my new car. David said "we don't want your car, but you got a great price on your new car. But if we have to take it. We can only give you 500". I was like xxx! So I ask to refund my deposit. I found Douglas Volkswagen online. So If you are looking for a Volkswagen, no need to go to other dealership. Please come to Douglas Volkswagen and ask for Jeremy. I went in looking to get a new Tiguan with my trade in my old car. Super professional and exceptional fast service. I was out the door with my trade in and plus all finance work done. More
Job well done. Just got my 3rd lease from Vlad at Douglas VW. He always makes the purchase easy and everything goes smoothly. Always follows up with us and keeps us Just got my 3rd lease from Vlad at Douglas VW. He always makes the purchase easy and everything goes smoothly. Always follows up with us and keeps us informed any new programs that are out. I appreciate all of his help. Will always come back to see him. More
A pleasure as always This is my third car from Vlad and he is always easy to work it. Very attentive to my wants and needs, you don't usually find car salespeople like him This is my third car from Vlad and he is always easy to work it. Very attentive to my wants and needs, you don't usually find car salespeople like him. Truly a great experience again! More
Grumpy old guy buys a car David sold me a car in less than an hour , it was obvious I did not want to be there and he knew it, got me out if there quick , in a car that I like David sold me a car in less than an hour , it was obvious I did not want to be there and he knew it, got me out if there quick , in a car that I like , approved with credit issues , even got me approved with the bank I had credit issues with lol. Still hasn't sunk in that I have a new car yet , probabally because I choose to be a cranky old man , but all in all , David was very responsive to what I wanted and resolved all issues basically while I just sat there , best car purchase ever , even while grumpy More
Awful trade in for great deal Came to the dealership on Memorial Day weekend hoping to lease a new Jetta, the basic version. Was also looking to trade-in my not so great 2004 Niss Came to the dealership on Memorial Day weekend hoping to lease a new Jetta, the basic version. Was also looking to trade-in my not so great 2004 Nissan X-terra, which had seen better days. Jeremy helped negotiate a great deal for the trade-in, well over what I was expecting to get for it. He also helped work in a great deal for the Jetta S, which I greatly appreciated. Highly recommended for customer service and expedient service as well. More
Awesome experience. Found the dealership and good and it had great reviews everywhere and that is what brought be into the dealership. Once in the dealership I was being Found the dealership and good and it had great reviews everywhere and that is what brought be into the dealership. Once in the dealership I was being helped by vLad who was very knowledgeable and very patient. Ended up getting a new Jetta and I couldn't be happier. Thank you. More
New Golf lease The people here are genuinely nice. I leased a hard-to-find model and they didn't give me a difficult time about test driving the car (read this Tren The people here are genuinely nice. I leased a hard-to-find model and they didn't give me a difficult time about test driving the car (read this Trend Motors). Michelle was friendly and easy to talk to because she has a genuine interest in cars. Vlad and Russ were both successful in allaying any concerns I had about the vehicle. We were able to agree upon lease terms in a fair and efficient manner (no "let me take this back to my manager" bs). This has to be the easiest lease experience I've ever had. I would definitely recommend this dealership to others, and will be looking to lease the Golf R 400 if VW revives it from the dead. More
Great Experience at Douglas I had a great experience at Douglas VW working with Tito Delegado. Working with him I leased a 2016 Jetta SE. He got me to the monthly payment I wan I had a great experience at Douglas VW working with Tito Delegado. Working with him I leased a 2016 Jetta SE. He got me to the monthly payment I wanted and worked out paying off my existing lease three months early. Tito is knowledgeable, friendly and a gentleman. I will definitely send people Tito's way. More
Exceptional sales experience Went and leased my first car Simon made the process easy and enjoyable. 100% would recommend him to friends and family looking to buy or lease a car. Went and leased my first car Simon made the process easy and enjoyable. 100% would recommend him to friends and family looking to buy or lease a car. More
Service Department Another pleasant experience with Douglas Motors Volkswagen, Service Department. They got me in and out of the shop in a timely manner as they stated t Another pleasant experience with Douglas Motors Volkswagen, Service Department. They got me in and out of the shop in a timely manner as they stated they would, More