
Douglas Volkswagen
Summit, NJ
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Sales ( used ) First me say my credit was not at all perfect extremely bad, but Vlad & the financed team worked really hard to get me in a used Volkswagen. I have be First me say my credit was not at all perfect extremely bad, but Vlad & the financed team worked really hard to get me in a used Volkswagen. I have been to 3 other dealership prior to coming here, and I ended up with a certified used car that i needed. Douglas Volkswagen is very pleasant and friendly and they try there best to get you in a vehicle. I would go back once I fix my credit and trade in my car for a newer model. More
2nd Car from the Team at Douglas Just got my second car from Dave @ Douglas VW. The team has always been a pleasure, Matt in the finance department was clear explaining the terms of Just got my second car from Dave @ Douglas VW. The team has always been a pleasure, Matt in the finance department was clear explaining the terms of the loan. My credit wasn't the greatest and they were able to get me a competitive loan pain free. Highly recommended More
Underhand sales practices I went to buy a pre-owned car from Douglas Volkswagen. I did a test drive in the morning and spoke to them in the afternoon to do a longer test drive, I went to buy a pre-owned car from Douglas Volkswagen. I did a test drive in the morning and spoke to them in the afternoon to do a longer test drive, which I did and we then agreed the price on the car with the sales representative. After making me wait for 20 minutes while she was speaking on the phone, she informed me that they had taken a deposit from someone else. I was clearly only asked back to the dealership so that the sales person could pressure another buyer into buying the car. Not only did they purposely waste my time, but their whole approach is the worst kind of user car sales practice and not what I would expect from an approved Volkswagen dealer. This place is not trustworthy. More
Honest, no gimmicks Our salesman Tito made our experience informative and seamless. We explained that we needed a car to replace our 2007 Eos. It needed to accommodate Our salesman Tito made our experience informative and seamless. We explained that we needed a car to replace our 2007 Eos. It needed to accommodate two car seats. Vehicle safety was a top priority. Tito was very helpful in our decision-making and we were able to lease a new Passat at a very affordable rate. There was absolutely no pressure throughout our experience. Tito's knowledge of the vehicles he sells was a strong motivation to purchase. He made himself available to demonstrate all of the state-of-the-art safety features and technology the vehicle was equipped with. We have purchased many vehicles over the years and find Douglas VW to be our favorite place to purchase a vehicle. We have shared our experience with friends and family and recommend Douglas VW for their next vehicle purchase. Tom & Ellen More
Best Dealership Douglas Volkswagen is the best dealership i have been too. Everyone was so nice and welcoming. Especially Simon Krugly who helped us and was patient t Douglas Volkswagen is the best dealership i have been too. Everyone was so nice and welcoming. Especially Simon Krugly who helped us and was patient through the whole process ! More
Complete pleasure Vlad was so accommodating and informative. It made our experience easy and enjoyable. We totally recommend this dealership as all the people were so h Vlad was so accommodating and informative. It made our experience easy and enjoyable. We totally recommend this dealership as all the people were so helpful and kind. Thanks again Vlad! More
Best experience I've ever had buying a car I was very pleased with my entire experience at Douglas VW. Tito was super friendly and helpful, and it was obvious that it was important to him that I was very pleased with my entire experience at Douglas VW. Tito was super friendly and helpful, and it was obvious that it was important to him that I was satisfied when I walked out of the door. I highly recommend this dealer. More
Nothing Short of Excellent I am not a big writer of reviews but I felt like this was a really great experience! I had been leasing a VW Jetta from another dealership in PA and m I am not a big writer of reviews but I felt like this was a really great experience! I had been leasing a VW Jetta from another dealership in PA and moved to NJ. I had been trying to get out of my lease for quite from time, but couldn't find any dealer willing to help me make the jump into my dream car; the Golf of course. Finally, I inquired at Douglas about the 2017 Wolfburg because I really wanted all the bells and whistles, but still at an affordable price. I had been coming to Douglas for all of my services since moving to NJ a year ago, and have always been impressed. Loaner car for the day, a complimentary wash, and great costumer service. When I came in on Saturday, Vlad helped me for out a deal to get a 2016 Golf SE, get out of my lease, AND gave me all the bells and whistles I wanted for an amazing price. And the best part is that I got the same great price to finance instead of lease! They cleaned up the car within an hour or so, got me my temp plates, signed the paperwork, and was out the door with my brand new car in just a few hours. It was such an easy process and Vlad really helped me look for every possible deal and pricing scenario for a few different trims. He was extremely patient and super helpful. I would absolutely recommend this dealer! More
Awesome experience Getting my 2nd car from Vlad was just as easy as the first. He was very patient and made the experience pleasurable. Who said going to the dealership Getting my 2nd car from Vlad was just as easy as the first. He was very patient and made the experience pleasurable. Who said going to the dealership had to be dreadful?! Thank you again Vlad!! More
My Big Breakthrough I had a wonderful experience at Douglas VW. My sales guy was Dave a really great guy overall he made sure I did not leave without being satisfied with I had a wonderful experience at Douglas VW. My sales guy was Dave a really great guy overall he made sure I did not leave without being satisfied with the car I wanted. We went over my budget and then the adventure began. I picked out the 2016 Rline Passat which is a great car. Dave is an awesome sales rep I recommend anyone to him he is that good Im proud to say I met a new friend who cared about my needs thank you Dave. "Q" More