
Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,503 reviews
Awesome experience Got my 1st car from Douglas with Vlad V a couple of days ago. He was very easy to work with and provided a wonderful experience. Would definitely come Got my 1st car from Douglas with Vlad V a couple of days ago. He was very easy to work with and provided a wonderful experience. Would definitely come back to him for my next car and will recommend him to all my friends and family. Thanks Vlad! More
The Miracle Workers! In a day where not everyone has the best credit or just getting started on working to rebuild, It was beyond refreshing to encounter such an amazing s In a day where not everyone has the best credit or just getting started on working to rebuild, It was beyond refreshing to encounter such an amazing staff who not only did their best to meet all needs in a challenging situation, but exceed them! I had the pleasure of working with Roger Broyles and I feel like thank you is not strong of enough of a word. He was super patient, down to earth and he treated us with the utmost respect. I was there to only support but left with an experience. We didn't even know we like VW's lol More
Awesome experience! Great experience! Simon was awesome- we were in and out of there in under 3 hours. Simon was honest, professional and lead us to he best deal. My hus Great experience! Simon was awesome- we were in and out of there in under 3 hours. Simon was honest, professional and lead us to he best deal. My husband is loving his Jetta SE. We highly recommend them! More
Another great experience Just bought my 2nd VW from Douglas VW and had to look up the best salesperson I know, Dave S who took care of me both times. This time with an assist Just bought my 2nd VW from Douglas VW and had to look up the best salesperson I know, Dave S who took care of me both times. This time with an assist from Simon. Matt in finance got it done and I was in and out in no dealership is great. Everyone is always courteous and helpful and their service is top notch. I'm sure I'll be back there for the next one. Dave S, your the very best!!! More
David S. The whole staff at Douglas VW is amazing.I am on my second car with the same sales person David S who help me both times with my situation.I am truly The whole staff at Douglas VW is amazing.I am on my second car with the same sales person David S who help me both times with my situation.I am truly happy with the outcome in with the service they provide at Volkswagen. Keep up the phenomenal work!! More
Great job Bought my first VW and it was the best buying experience I've ever had buying any car, and I've bought many cars in my lifetime. Vlad was very easy wo Bought my first VW and it was the best buying experience I've ever had buying any car, and I've bought many cars in my lifetime. Vlad was very easy work with and really made it hassle free. Was always honest about everything and got exactly the color that I wanted. Thanks again to the whole douglas team. Highly recommend for everyone to go see Vlad. He really is awesome! More
Fantastic service, and great deals I leased a car from Douglas recently. Would totally recommend Dave & Jeremy, who were so lovely, super helpful and really helped me out a lot with th I leased a car from Douglas recently. Would totally recommend Dave & Jeremy, who were so lovely, super helpful and really helped me out a lot with the millions of questions I had. Always patient and gave me a really good deal in the end too :) More
Always excellent customer service. I've bought one, and leased one car from Douglas Motors. Both sales (Nick) and service (Brian) are top notch. I don't like being "sold to", and have n I've bought one, and leased one car from Douglas Motors. Both sales (Nick) and service (Brian) are top notch. I don't like being "sold to", and have never felt I was. Service is clean and courteous, and they even wash your car for free, and provide snacks while you wait for your car. As a woman, I often feel uncomfortable dealing with repair shops, but NEVER have felt uncomfortable here. Take my word for it, you will not be sorry you bought or leased from Douglas. More
Great sales and service Vlad was my sales guy. He was very professional and really knows what he's doing. This is my second lease with Douglas and highly recommend it. They Vlad was my sales guy. He was very professional and really knows what he's doing. This is my second lease with Douglas and highly recommend it. They're not pushy and annoying when you walk in. also Dominic from service is great too!! A big thank you to Vlad and Dominic! More
Quick and friendly We got our new 2017 VW Passat at Douglas with only a couple of hours of presentation, discussion, and purchase paperwork, and received the car itself We got our new 2017 VW Passat at Douglas with only a couple of hours of presentation, discussion, and purchase paperwork, and received the car itself in a couple of days. We are, thus far, thoroughly satisfied with our new car and with the service we have received from Douglas. More