Douglas Volkswagen

The Miracle Workers! In a day where not everyone has the best credit or just getting started on working to rebuild, It was beyond refreshing to encounter such an amazing s In a day where not everyone has the best credit or just getting started on working to rebuild, It was beyond refreshing to encounter such an amazing staff who not only did their best to meet all needs in a challenging situation, but exceed them! I had the pleasure of working with Roger Broyles and I feel like thank you is not strong of enough of a word. He was super patient, down to earth and he treated us with the utmost respect. I was there to only support but left with an experience. We didn't even know we like VW's lol More

Awesome experience! Great experience! Simon was awesome- we were in and out of there in under 3 hours. Simon was honest, professional and lead us to he best deal. My hus Great experience! Simon was awesome- we were in and out of there in under 3 hours. Simon was honest, professional and lead us to he best deal. My husband is loving his Jetta SE. We highly recommend them! More

Another great experience Just bought my 2nd VW from Douglas VW and had to look up the best salesperson I know, Dave S who took care of me both times. This time with an assist Just bought my 2nd VW from Douglas VW and had to look up the best salesperson I know, Dave S who took care of me both times. This time with an assist from Simon. Matt in finance got it done and I was in and out in no dealership is great. Everyone is always courteous and helpful and their service is top notch. I'm sure I'll be back there for the next one. Dave S, your the very best!!! More

David S. The whole staff at Douglas VW is amazing.I am on my second car with the same sales person David S who help me both times with my situation.I am truly The whole staff at Douglas VW is amazing.I am on my second car with the same sales person David S who help me both times with my situation.I am truly happy with the outcome in with the service they provide at Volkswagen. Keep up the phenomenal work!! More

Great job Bought my first VW and it was the best buying experience I've ever had buying any car, and I've bought many cars in my lifetime. Vlad was very easy wo Bought my first VW and it was the best buying experience I've ever had buying any car, and I've bought many cars in my lifetime. Vlad was very easy work with and really made it hassle free. Was always honest about everything and got exactly the color that I wanted. Thanks again to the whole douglas team. Highly recommend for everyone to go see Vlad. He really is awesome! More

Fantastic service, and great deals I leased a car from Douglas recently. Would totally recommend Dave & Jeremy, who were so lovely, super helpful and really helped me out a lot with th I leased a car from Douglas recently. Would totally recommend Dave & Jeremy, who were so lovely, super helpful and really helped me out a lot with the millions of questions I had. Always patient and gave me a really good deal in the end too :) More

Always excellent customer service. I've bought one, and leased one car from Douglas Motors. Both sales (Nick) and service (Brian) are top notch. I don't like being "sold to", and have n I've bought one, and leased one car from Douglas Motors. Both sales (Nick) and service (Brian) are top notch. I don't like being "sold to", and have never felt I was. Service is clean and courteous, and they even wash your car for free, and provide snacks while you wait for your car. As a woman, I often feel uncomfortable dealing with repair shops, but NEVER have felt uncomfortable here. Take my word for it, you will not be sorry you bought or leased from Douglas. More

Great sales and service Vlad was my sales guy. He was very professional and really knows what he's doing. This is my second lease with Douglas and highly recommend it. They Vlad was my sales guy. He was very professional and really knows what he's doing. This is my second lease with Douglas and highly recommend it. They're not pushy and annoying when you walk in. also Dominic from service is great too!! A big thank you to Vlad and Dominic! More

Quick and friendly We got our new 2017 VW Passat at Douglas with only a couple of hours of presentation, discussion, and purchase paperwork, and received the car itself We got our new 2017 VW Passat at Douglas with only a couple of hours of presentation, discussion, and purchase paperwork, and received the car itself in a couple of days. We are, thus far, thoroughly satisfied with our new car and with the service we have received from Douglas. More

Best service around! I brought my brother's Volkswagen Passat in for a service a couple days ago because conveniently every light came on the dash requesting it to be serv I brought my brother's Volkswagen Passat in for a service a couple days ago because conveniently every light came on the dash requesting it to be serviced when I had borrowed his car. I contacted the sales guy that sold him the car Dave Suchocki for assistance to set me up with an appointment. He made it as painless as possible and directed me to go in the next morning and to ask for the service advisor Francis. I got there 15 mins late from battling with rush hour traffic and was not only greeted with a smile, but helped immediately and directed towards the waiting area which was being replenished with drinks and treats for while people wait. So I made myself comfortable, grabbed a water, and caught up on some much needed Rachel Ray while I waited. They checked in with me serveral times to assure me they were almost done, and gave me a print out of all of the upcoming services he was almost due to have with prices so when I had him call to make the next appointment he knew what to expect. They also incouraged that we schedule at our convenience and offered a loaner car so either of us could get things done while the car would be working on. I am more than grateful for the genuine kindness and utmost professionalism that morning because customer service is a really big deal to me, especially when spending a lot of money on a purchase or a service. If anyone has any reservations on using a dealership versus a private shop, this one is legit! More