Douglas Volkswagen

THE BEST DEALERSHIP I've been to plenty of dealerships and got the run around do to my credit and my upside car. I went to Douglas thinking the same Irene worked her hard I've been to plenty of dealerships and got the run around do to my credit and my upside car. I went to Douglas thinking the same Irene worked her hardest and got me in a car that day!!! 2014 Volkswagen CC I will forever be a Douglas customer if you been in my shoes please go to Douglas they are awesome and friendly folks!! More

you're treated with respect I bought a 2017 Golf Sportwagen on 4/13/17. I worked with Simon Krugly, who was a pleasure to deal with. My wife and I had bought cars from Simon be I bought a 2017 Golf Sportwagen on 4/13/17. I worked with Simon Krugly, who was a pleasure to deal with. My wife and I had bought cars from Simon before, so we knew each other from those transactions. Simon is relatively low-key and very accommodating. In my case I was replacing a Jetta Sportwagen that was the subject of the Diesel Recall, and Simon arranged so I could pick up my new car the same day I sold my old car back to VW. I think the price of the new car was very fair. I should mention that the last step in the purchase process is to meet with Lou Varga, the Finance Manager. Really, though, he's a salesperson. Lou can be very persuasive as he tries to sell you various kinds of add-ons, such as extended warranty and wheel and tire insurance. I suspect that most of the dealer's profit on a car sale comes from these products. Whether those products are right for you is a personal decision, but you should do your research online about them before you get to the dealership so you can make an informed decision. More

Customer Experience that is unmatched! Bought my second car from Douglas Volkswagen, a 2017 Jetta SEL a few months ago, and had an excellent experience. It was a pleasure to deal with Simon Bought my second car from Douglas Volkswagen, a 2017 Jetta SEL a few months ago, and had an excellent experience. It was a pleasure to deal with Simon Krugly, as he is passionate, considerate, and always attuned to the customer's needs and whether their experience could be any better. I would certainly deal with them again! More

Great deal and exceptional customer experience! Had an excellent experience purchasing a new 2015 Jetta TDI from Douglas VW in Summit, New Jersey. Steve Prestup was my sales person and I would highl Had an excellent experience purchasing a new 2015 Jetta TDI from Douglas VW in Summit, New Jersey. Steve Prestup was my sales person and I would highly recommend him to anyone thinking about purchasing a new VW. He goes out of his way to provide an exceptional customer experience and truly values your business! More

Service I called Douglas VW about a problem with my tires. Marvin Ma was able to get me in immediately. Right away he had a pretty good idea what the proble I called Douglas VW about a problem with my tires. Marvin Ma was able to get me in immediately. Right away he had a pretty good idea what the problem was. I was very impressed that he did not try to sell me on anything more than what was needed. Instead of having to spend money for a new rim, Marvin was able to send it out and have it fixed. I got a loaner for the day and the car was ready the next day. All without an app[ointment. I will be bring my Jetta in to Douglas VW for all future services. More

great dealer! I had a fun time shopping for cars, but the best service and deals arrived were had at Douglas. I had Nick Malanga as a salesman and he was very pro I had a fun time shopping for cars, but the best service and deals arrived were had at Douglas. I had Nick Malanga as a salesman and he was very professional, and I give him top ratings. Thanks to Nick and Douglas! More

Fantastic salespeople I first called to inquire about buying a pre-owned car and spoke with Diana. She was great! Knowledgeable, a good listener, took time to understand w I first called to inquire about buying a pre-owned car and spoke with Diana. She was great! Knowledgeable, a good listener, took time to understand what I was looking for, not pushy. She kept her eyes open for me and reached out when a beetle came in with very low mileage. She put me in touch with Vlad, the other great salesperson I worked with, and he took care of everything else for us, including taking my 17-year old for two test drives and getting us the best deal he could. I could not have asked for a better experience with these two professionals. More

New Car Sales I went in for a new car and was able to find the perfect vehicle for me.Jeremy was a great help in getting me everything i was looking for in a new ca I went in for a new car and was able to find the perfect vehicle for me.Jeremy was a great help in getting me everything i was looking for in a new car. I am absolutely in love with my new tiguan. More

Smooth sale by a smooth guy Isaac was amazing to work with. He answered all of my questions, even the silly ones. I felt comfortable taking my time and not rushed to decide or bu Isaac was amazing to work with. He answered all of my questions, even the silly ones. I felt comfortable taking my time and not rushed to decide or buy. He walked me through price, financing, and all of my options. I definitely would tell my friends to ask for him when they're ready for a car. More

Awesome experience Got my 1st car from Douglas with Vlad V a couple of days ago. He was very easy to work with and provided a wonderful experience. Would definitely come Got my 1st car from Douglas with Vlad V a couple of days ago. He was very easy to work with and provided a wonderful experience. Would definitely come back to him for my next car and will recommend him to all my friends and family. Thanks Vlad! More