
Douglas Volkswagen
Summit, NJ
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Back to where I started My first car, a 1973 Beetle was purchased from Douglas and here I was drawn back 46 years later and happy I was...To meet Simon Krugly, who guided me My first car, a 1973 Beetle was purchased from Douglas and here I was drawn back 46 years later and happy I was...To meet Simon Krugly, who guided me gently through what I thought would be a very stressful process. I highly recommend Simon. Very knowledgeable, professional, but with a real personal touch. More
Everyone is helpful, honest, and knowledgeable. They tailor to your needs and don't push you into something you don't want. I got the perfect car and I was in and out of the pick up in a hour. I als They tailor to your needs and don't push you into something you don't want. I got the perfect car and I was in and out of the pick up in a hour. I also was able to drive back to get the CDs I left in my turned in vehicle with no problem at all. I know I can always call with questions and I could get my car serviced, or at least looked at same day by their experts. They are lovely people and I will for sure be coming back for future leases. More
Always an amazing experience This is my 3rd VW with Douglas . They always take care of me. From the sales floor to the service department. Vlad got us the best deal on our new GLI This is my 3rd VW with Douglas . They always take care of me. From the sales floor to the service department. Vlad got us the best deal on our new GLI. And I know Brian will be sure to take care of us during any scheduled service. I trust them and would choose no place else! More
Easy Process and Pleasant to work with We bought our Passat after our lease ran out. There was no pressure put on us to get a new car, and they worked hard to get us the best rate and keep We bought our Passat after our lease ran out. There was no pressure put on us to get a new car, and they worked hard to get us the best rate and keep our payments within our budget. A pleasure to work with, and not your typical car dealer experience More
Honest and Easy I would never have thought that leasing a car could be so easy. After a short phone conversation with Dan, he gave me a quote of out of pocket costs I would never have thought that leasing a car could be so easy. After a short phone conversation with Dan, he gave me a quote of out of pocket costs and monthly lease fee for a 2018 Tiguan and hooked me up with Jeremy. The process of test driving and buying with Jeremy was as easy as it gets. I was waiting for a surprise increase in costs at some point - but this never happened. I can truly say that the team at Douglas VW was honest and easy to work with. I highly recommend working with them. Thank you! More
Vlad is the Best This is my forth purchase from Douglas VW and each time my experience gets better. This time Vlad was my salesperson and I could not be happier with This is my forth purchase from Douglas VW and each time my experience gets better. This time Vlad was my salesperson and I could not be happier with his customer service. More
Easy and a Pleasure Jeremy was awesome to work with. He didn't make me feel awkward and he wasn't pushy like a lot of salesman at car places can be. I got a great price o Jeremy was awesome to work with. He didn't make me feel awkward and he wasn't pushy like a lot of salesman at car places can be. I got a great price on my 2018 Tiguan sel and couldn't be happier! The wait time was next to nothing between agreeing on price and setting up the paperwork. Would recommend Douglas VW to anyone! More
Amazing -honest service Life is ever-changing.... so when it comes to makingba life impacting purchase stability, reliability, trust and knowledgeable staff are crucial. Dave Life is ever-changing.... so when it comes to makingba life impacting purchase stability, reliability, trust and knowledgeable staff are crucial. Dave Such at Douglas auto is all of that and then some. His guidance has allowed me to acquire my "dream" car. I took a risk, something I don't often do, and trusted him having met him off a website referral.....trusting Dave and his team was the best choice, hands down. If you are in the market for a new or used car, look no further... just call Dave today! More
Horrible Horrible Horrible They have no sympathy or empathy for their customers! They DON'T care for their customers, they DON'T go above and beyond to assure that their custome They have no sympathy or empathy for their customers! They DON'T care for their customers, they DON'T go above and beyond to assure that their customers will ALWAYS be their customers! Lesson learned!!!! More
Best car buying experience. We were looking for VW Atlas to buy. Did not plan to go to Douglas dealership, but very happy that we did. Jeremy G, our sales consultant was very fr We were looking for VW Atlas to buy. Did not plan to go to Douglas dealership, but very happy that we did. Jeremy G, our sales consultant was very friendly and knowledgeable. His recommendations and comments were unbiased. We did not feel any pressure to have to buy from there. Would definitely recommend Douglas VW and Jeremy G if looking for a VW. More