
Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
2nd new car lease in 3 months I met Vlad V. in Dec. 2017 while searching for a new Passat for my wife. I explained her desired options and color preference. We came to an agreement I met Vlad V. in Dec. 2017 while searching for a new Passat for my wife. I explained her desired options and color preference. We came to an agreement on the perfect car and reached the price point I expected. In fact, he exceeded my expectations. My son was now in need of a dependable and affordable car to finish his college years at James Madison University in Harrisonburg, VA. He loved his mom's Passat, so he thought a Jetta would be a good fit. My son's needs were easier, and Vlad again found the perfect car for my family. I'm happy to have met Vlad and hope to enjoy a long relationship with him and Douglas VW. I have shared my story with friends and family. I'm in need of one more family vehicle and look forward to my 3rd VW from Vlad. Good people are hard to find. More
GOD SENT🙏🙏🙏 Dave I just want to say that God Sent you to me or me to you which ever way it was, I AM THANKFUL. DAVE YOU MADE MY LIFE ONE BIG SMILE ON 3/3/2018. Af Dave I just want to say that God Sent you to me or me to you which ever way it was, I AM THANKFUL. DAVE YOU MADE MY LIFE ONE BIG SMILE ON 3/3/2018. After going through such hell with another dealership, you made buying my 2015 Passat easy as pie and a charm. You are a wonderful sales man and May God bless you and your family. THANK YOU SO MUCH HONI SCALES More
A great pleasure to shop at Douglas VW We had a fantastic experience at Douglas VW. I called looking to purchase a specific model and set of features. After battling with other dealerships, We had a fantastic experience at Douglas VW. I called looking to purchase a specific model and set of features. After battling with other dealerships, this was so easy! Vlad was able to find exactly the car type, model, colour, etc that I was looking for and within a couple of days, we were driving our car out of the dealership. The process was exceptionally smooth and Vlad was quick, helpful and a pleasure to work with. We are so happy with our Atlas SEL! More
Not a waste of time I visited and called several dealerships before calling Douglas VW. I spoke to Nick on the phone and within 5 minutes of speaking to him he gave me t I visited and called several dealerships before calling Douglas VW. I spoke to Nick on the phone and within 5 minutes of speaking to him he gave me the deal I've been asking for. I wasted hours at other VWs dealerships and weren't willing to give me a good deal. Nick was very helpful and pleasant to work with. He also drove me to the dealership to return my lease. I highly recommend this dealership and ask for Nick! More
I couldn't be happier! It was recommended I visit Douglas Volkswagen and my experience was exceptional. I was assisted by the Sales Product Specialist, Simon Krugly, who ass It was recommended I visit Douglas Volkswagen and my experience was exceptional. I was assisted by the Sales Product Specialist, Simon Krugly, who assisted me in narrowing down my vehicle choice...an Infiniti Q50. The vehicle was recently acquired and the Manager, Rich Gaul, made sure the vehicle was checked over. I had a trade vehicle and was assisted by the Sales Manager, Chet Puzio, who offered me an excellent trade value. How could I refuse? The paperwork was handled smoothly, without any "kinks" by the Finance Manager, Matt Planck. I was impressed by the dealerships attention to detail and the simplicity of the sale. Hence the title "I couldn't be happier!". More
excellent sales person Jeremy was a great help with picking out my new car. Informative, and made everything easy! I would recommend him for sure!!! I have had my car for Jeremy was a great help with picking out my new car. Informative, and made everything easy! I would recommend him for sure!!! I have had my car for 2 days, love it. More
AWESOME CUSTOMER SERVICE BRIAN IS OUTSTANDING IN THE SERVICE DEPARTMENT AT DOUGLAS VOLKSWAGEN. HIS GOAL IS TO MAKE SURE YOU LEAVE THERE COMPLETELY SATISFIED. HE GOES OUT OF HI BRIAN IS OUTSTANDING IN THE SERVICE DEPARTMENT AT DOUGLAS VOLKSWAGEN. HIS GOAL IS TO MAKE SURE YOU LEAVE THERE COMPLETELY SATISFIED. HE GOES OUT OF HIS WAY TO EXPLAIN EVERYTHING AND MAKES SURE YOUR CAR IS PERFECT BEFORE YOU PICK IT UP. FOR ME IT'S ALL ABOUT THE SERVICE DEPARTMENT WHEN YOU BUY A NEW CAR AND BRIAN HAS MADE SO THAT I WILL NOT BRING MY CAR ANYWHERE ELSE BUT DOUGLAS. More
Looking for a new car I was looking for a new car , and was just looking for the moment. I stopped into Douglas and was checking out the new Jettas and see what else they I was looking for a new car , and was just looking for the moment. I stopped into Douglas and was checking out the new Jettas and see what else they have there. I was helped by Nick , very nice , and knowledgeable about the cars but I am still not ready yet to decide if i want new or a used with my job situation. More
Great buying experience My experience with Douglas VW goes back several years. I was recently looking for another specific vehicle and sought ought Nick Malanga to assist me, My experience with Douglas VW goes back several years. I was recently looking for another specific vehicle and sought ought Nick Malanga to assist me, since I had worked with him previously. Nick is a real car guy with extensive knowledge of Volkswagens, and cars in general. He was able to find a car that matched my requirements. I'll admit that shopping for a car is not one of my favorite pursuits, but Nick saved me a lot of time and effort in my search. More
VW Atlas SE RLine My experience with Jeremy and Douglas VW was exceptional. Since I am from NY, I was able to pick my vehicle and get pricing all via email/text, which My experience with Jeremy and Douglas VW was exceptional. Since I am from NY, I was able to pick my vehicle and get pricing all via email/text, which was very convenient. Jeremy notified me when my car was ready to be picked up, and I was in and out in less then an hour. I will definitely be back again when my lease is up. Thanks again! More