Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,482 reviews
Great Experience! These guys do amazing work. I’ve bought 2 cars from there. Won’t go anywhere else for a VW. See Simon in sales! Love Dom in service as well! These guys do amazing work. I’ve bought 2 cars from there. Won’t go anywhere else for a VW. See Simon in sales! Love Dom in service as well! More
Great experience buying a car for our daughter ! Everyone at Douglas VW was very professional and accommodating, which made the purchase of a car for our daughter really easy. Jeremy took the time t Everyone at Douglas VW was very professional and accommodating, which made the purchase of a car for our daughter really easy. Jeremy took the time to explain everything and made us feel very comfortable. More
Best Sales Department Vlad Voskoboynikov, is an amazing sales rep. He made me feel important, comfortable,and at ease. He promised me he'd get me in a 2018 manual Jet ta, B Vlad Voskoboynikov, is an amazing sales rep. He made me feel important, comfortable,and at ease. He promised me he'd get me in a 2018 manual Jet ta, Black/Black...and he did just that. Vlad ensured me that he would make the transition from the 2015 into the 2018 easy. The transition including the hands on explanation and training of the updated technology was absolutely effortless. Not only did Vlad tell me about a Android Auto, he even downloaded the app and got me all set up for immediate use. I've only owned VW Jettas since 2000, the previous dealership I was going to, never provided me with this type of care, patience and understanding. Thank you Vlad and the rest of the staff st Douglas VW in Summit, NJ. More
Excellent service for 15 years We've been buying and leasing Volkswagen cars through Vlad since I began driving. Fifteen years later, I'm still coming back to the dealership to leas We've been buying and leasing Volkswagen cars through Vlad since I began driving. Fifteen years later, I'm still coming back to the dealership to lease my cars through Vlad. He is dependable, resourceful, and considerate, and extremely efficient. More
Our 4th Passat We’re now on our 6th Passat and the last 4 were from Douglas VW. It’s a 45 minute drive from home and we actually pass a couple of other VW dealership We’re now on our 6th Passat and the last 4 were from Douglas VW. It’s a 45 minute drive from home and we actually pass a couple of other VW dealerships on our way but what makes us trek to Summit? Jeremy Gutierrez. Everyone who’s had the fortune of dealing with Jeremy knows what I mean. He’s very personable and friendly. Never pressures and always finds a way to help. You leave with the car you want feeling satisfied with Jeremy’s attention to detail and excellent customer service. More
Great Experience I was changing jobs and needed to get out of my lease which was upside down. Vlad worked with me to find the best solution to my problem. Next time I was changing jobs and needed to get out of my lease which was upside down. Vlad worked with me to find the best solution to my problem. Next time I am in the market for a new car I will go see Vlad first. More
Honest and Caring My wife and I are a single car family and our current car suddenly broke down. After a series of terrible experiences at other New Jersey dealerships My wife and I are a single car family and our current car suddenly broke down. After a series of terrible experiences at other New Jersey dealerships (not VW dealerships) we arrived at Douglas Volkswagen. It's safe to say we saved the best for last because everything about our experience at Douglas was infinitely more enjoyable than our experiences at the other dealerships. The atmosphere at Douglas was relaxed but still professional. We were put in the very capable hands of Jeremy Gutierrez, whom was a pleasure to work with. More
3rd Time w/ Douglas! All great experiences! I've purchased three cars from this group and it has been great each time. Jeremy Gutierrez was tremendous and I will come back to Douglas. I've purchased three cars from this group and it has been great each time. Jeremy Gutierrez was tremendous and I will come back to Douglas. More
Great buying experience! I went to see 4 different brands. the dealers were very unprofessional at 2 and one never called me back. I must say that I got great service and I went to see 4 different brands. the dealers were very unprofessional at 2 and one never called me back. I must say that I got great service and all my questions answered by Nick Mlanga at Douglas. Thanks Nick! More
Perfect place to get a VW Jeremy is the best sales person. He is friendly, patient and knowledgeable. He helped me find the perfect car for me. The manager Rich helped finalize Jeremy is the best sales person. He is friendly, patient and knowledgeable. He helped me find the perfect car for me. The manager Rich helped finalize the deal that worked for my budget. Great team at Douglas VW. More