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Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,486 reviews

December 18, 2023

Appreciate the perseverance in fixing all issues and cleaning the interior! Time was also taken in explaining things to me. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 18, 2023 -

Douglas Volkswagen responded

Hi Lisa, thank you so much for your positive comments about Douglas Volkswagen! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 10, 2023

Dave Suchocki and Douglas Volkswagen are the best! Second Atlas Cross Sport with Dave and Douglas. I moved over two hours away from Douglas but returned this week when it was time to lease a new car More

by LB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Dec 18, 2023 -

Douglas Volkswagen responded

Thank you for the kind words. We appreciate you taking the time to leave us such a great review on your recent visit with Dave. I would also like to take this opportunity to thank you for putting your trust in Douglas Volkswagen. Please feel free to reach out if you need anything. We look forward to seeing you again.

December 09, 2023

friendly people from the porter to the service personnel-fast service and the bonus car wash More

by romanodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Dec 18, 2023 -

Douglas Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

They are so great & helpful & always friendly. I have no complaints. I will always bring my car there. More

by Ryebread128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 04, 2023 -

Douglas Volkswagen responded

We are very happy to hear that our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2023

Complete professionals from start to finish and always communicated while the repairs were being done. More informed than the Insurance Carrier! More

by PM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 04, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us this great rating. We're looking forward to your next visit with us here at Douglas Volkswagen!

December 01, 2023

Dave from Douglas VW made the process of leasing a new vehicle swift and painless! He went out of his way to ensure we got the best deal and was super friendly and personable! I would definitely purchase More

by Deanna Lubertazzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki, Russ Arons
Dec 01, 2023 -

Douglas Volkswagen responded

Thank you, Deanna, for sharing your experience with us! We're happy to hear it went well with Dave and we hope you enjoy your new vehicle. We truly appreciate your feedback!

November 23, 2023

very efficient and very professional. ....The after service car wash is always an added treat both inside and out. More

by louielemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marvin, Russ Arons
Nov 28, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us this great rating. We're looking forward to your next visit with us here at Douglas Volkswagen!

November 04, 2023

I found all of the people at Douglas VW to be very professional - knowledgable, courteous and friendly More

by booty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Malanga, Loius Varga
Nov 06, 2023 -

Douglas Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon

November 04, 2023

Irene was a joy to work with. I’m grateful for my purchase of an Atlas. I will definitely be doing business with Douglas Volkswagen again in the near future. More

by Pastor Christian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene, Russ Arons
Nov 10, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us this great review. We're looking forward to your next visit with us here at Douglas Volkswagen!

October 26, 2023

I expressed interest in 2023 Atlas CrossSport I was able to come across the Client Associate David S. He demonstrated nothing but a curiosity and professional demeanor towards me from start to finish. He th More

by DDJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S
Oct 27, 2023 -

Douglas Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that David provided you with such a positive experience. Thank you for choosing Douglas Volkswagen!

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