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Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,486 reviews

March 22, 2024

great service very helpful would recommend to family and friends. time efficient and worked within my budget. More

by frankieb718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
vlad, Russ Arons
Mar 27, 2024 -

Douglas Volkswagen responded

Hi frankieb718, thank you so much for your positive review on your recent visit. We look forward to seeing you again in the future.

March 07, 2024

Everyone is so polite and courteous They really try to help to get to the bottom of the problem. More

by ktleyed
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Mar 11, 2024 -

Douglas Volkswagen responded

Thank you for sharing your experience with us. We're happy to hear it went well and truly appreciate your feedback.

February 19, 2024

I had such a great experience buying my first car on my own with Dave S at Douglas VW. I met him about a month before when I was still looking at different options, but after searching around, I knew that More

by Holly A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Feb 23, 2024 -

Douglas Volkswagen responded

Thank you Holly for the kind words. We appreciate you taking the time to leave us such a great review, and I will pass along the comments to our staff. I would also like to thank you for putting your trust in Douglas Volkswagen. Please feel free to reach out if you need anything. We look forward to seeing you again.

January 29, 2024

My experience at Douglas Volkswagen was great! Dave Suchocki assisted me throughout the entire process. He was very informative, which helped me greatly in me making my decision on my 2024 Taos. T More

by Jessica R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Jan 29, 2024 -

Douglas Volkswagen responded

Thank you, Jessica, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Douglas Volkswagen are glad to have you as a customer.

January 07, 2024

Excellent service. Speedy but great work, and they had a complimentary car to take me back to work and pick me up when the car was ready. 5 stars! More

by j.ruszkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 15, 2024 -

Douglas Volkswagen responded

We're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this feedback about your recent visit. Take care!

January 05, 2024

Chet and his crew were amazing with my vehicle purchase, they listened to my needs, got me a great deal, and I picked up the vehicle the next day. Super quick in and out process. Also thank you to my sales More

by Tharvey1027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Bunton, Chet Puzio, Matt Planck
Jan 15, 2024 -

Douglas Volkswagen responded

Thank you for this great feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Douglas Volkswagen. We do hope we can be of assistance in the future. Take care!

January 01, 2024

I could not believe how easy and fun Dave Suchocki made buying a new car. This was my first car buying experience from a dealership and I really got lucky walking in right as Dave was arriving. I was on gu More

by CarrieLovesHerNewVW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Jan 02, 2024 -

Douglas Volkswagen responded

Carrie, here at Douglas Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 25, 2023

I just leased my third car at Douglass Volkswagon last week. My experiences have been excellent every time. I was referred to Dave Suchocki by a friend many years ago, and I would recommend his service More

by gailg57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchoki
Dec 29, 2023 -

Douglas Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Dave provided you with a great experience. We are so excited for you to enjoy your Taos, and we thank you for choosing Douglas Volkswagen!

December 23, 2023

My experience with David Suchocki at Douglas Volkswagen dealership in Summit, NJ was nothing short of outstanding. From the moment I stepped into the showroom, I was greeted warmly and genuine enthusiasm f More

by Saheed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Dec 29, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. Your five-star rating means a lot to us. We're glad Dave provided you with such a positive experience, and we hope to see you again!

December 22, 2023

Best service around. Will continue to use and recommend all my friends to their service department. More

by AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 23, 2023 -

Douglas Volkswagen responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you for your Business.

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