Douglas Volkswagen

VW DOUGLAS Ask for Dave! I was referred to Dave by my mom and with my credit situation I didn’t think it would be possible for me to purchase any vehicle. When I came to visit I was referred to Dave by my mom and with my credit situation I didn’t think it would be possible for me to purchase any vehicle. When I came to visit Dave he was very honest and gave me options of how he would be able to get me into a vehicle. Dave worked with me in keeping me in the payments I am most comfortable with and he sealed the deal for me to have a 2019 VW Passat! Dave is not just a sales man he genuinely cares about his customers and he will make sure you are taken care of. Thank you so much Dave! More

Faulty New Vehicles Bought two vehicles from this dealer which died the same day, one vehicle had to be changed and one towed back to Douglas VW. Bought a Beetle and the Bought two vehicles from this dealer which died the same day, one vehicle had to be changed and one towed back to Douglas VW. Bought a Beetle and the new ones don't last. My engine light recently went on and this dealer ran a diagnostic and a faulty code came back for the manifold system. I was told once a faulty code comes back they will cover this under warranty by Customer Care. VW Customer Care denied the warranty, I was told I'd have to wait until the code comes back on for anything to be done which may cause more damage to an already faulty manifold system. The employees do not communicate with each other and you will get calls on how your service was after you've had a hard time. More

Excellent experience purchasing at Douglas VW! Finally upgraded! 2019 VW Jetta. The old Jetta was only 10 years old with over 100k miles on it! thank you again David Suchocki for spending the time Finally upgraded! 2019 VW Jetta. The old Jetta was only 10 years old with over 100k miles on it! thank you again David Suchocki for spending the time to find the best possible deal for me. If anyone is looking for a new or used car reach out to Dave at Douglas VW in Summit and tell him I sent you. This was my second purchase with Dave. He’s a pleasure to work with and will work your deal at all angles for the best possible options! More

Dave is the man ! A couple weeks ago I came to Douglas in search of a vehicle my financial situation isn’t the best and I was sure that the chances of me getting vehicl A couple weeks ago I came to Douglas in search of a vehicle my financial situation isn’t the best and I was sure that the chances of me getting vehicle were slim to none. I met with Dave who immediately greeted me with the most remarkable hospitality , from the moment I walked in I no longer felt like a customer but instead more like family , can’t is not in his vocabulary he goes above and beyond without breaking your budget after 2 sit downs I proudly drove off the lot in a 16 tiguan I was filled with immense joy to know that Dave took his time to make sure I was making the right decisions and helping me build a foundation for my financial future , I was so impressed that I referred my daughter who Dave also took under his wing and he has helped her as well with a great deal on a Passat we are glad we came Douglas is where we will know do our business thanks to Dave! As well as the helpful staff , we are so grateful ! More

USED CAR SALES DEPARTMENT AND SERVICE DEPARTMENT STAFF I am Douglas VW’s customer. I bought a 2016 Passat on September 9, 2019. Meeting the employees today who did the detail work, as well as the service I am Douglas VW’s customer. I bought a 2016 Passat on September 9, 2019. Meeting the employees today who did the detail work, as well as the service work, were indeed very good experiences. The work done was superb and I am very pleased this afternoon. My parents bought their last car at Douglas and as a matter of fact I traded-in that vehicle on September 9. I am glad to know Douglas’s company-philosophy continues to be customer-focused. It was delightful to receive a gift; a box of popcorn! Dave Suchocki, my salesman, is a fine gentleman and his businessman’s demeanor is significantly refreshing and very sincere. I was very comfortable working with him and hope to continue that relationship. The purpose of this letter is to thank those I met at Douglas VW for their excellence. Thank you all. I will highly recommend this dealership when the opportunity arises. More

Great Sales Team! I leased a 2018 Tiguan through Douglas VW and Vlad was super nice and very good at closing out the deal. He also helped me buy out my VW Golf R a coup I leased a 2018 Tiguan through Douglas VW and Vlad was super nice and very good at closing out the deal. He also helped me buy out my VW Golf R a couple of weeks later - again really nice and helpful and sorted me and my family out. He was really nice to my two kids during the whole process, helping to keep them entertained throughout. More

I recently leased a new Tiguan from Jeremy G. This is my 2nd time leasing with Douglas VW and Jeremy has been my salesperson both times. He made sure I got the car I wanted, and in the color i preferred. He 2nd time leasing with Douglas VW and Jeremy has been my salesperson both times. He made sure I got the car I wanted, and in the color i preferred. He is knowledgeable, patient and takes his time to make sure his customers leave happy. I highly recommend him to anyone looking for a good, honest deal on new VW or a used vehicle. My experience with everyone at Douglas VW has been exceptional! More

best dealer for vw in the area My first stop was to some highway dealers on 22. was greeted by salesmen who didn't know the product and were pushy. Upon seeing some of Douglas's My first stop was to some highway dealers on 22. was greeted by salesmen who didn't know the product and were pushy. Upon seeing some of Douglas's s reviews on line, I stopped by and met Nick M. Was happy with the experience, bought a car. More

Excellent Service I’d done extensive research for my Beetle but walked in on a whim. Nick was helpful, knowledgeable, and easy to talk to. I recommend Nick and this dea I’d done extensive research for my Beetle but walked in on a whim. Nick was helpful, knowledgeable, and easy to talk to. I recommend Nick and this dealer. They made the whole experience easy and pain free. Clean facility and lovely people! More

The repair I had a road incident with my jetta and went to brian to ask about a tire and mounting..he had the tire but the rim needed repair. He came up with a r I had a road incident with my jetta and went to brian to ask about a tire and mounting..he had the tire but the rim needed repair. He came up with a regular tire and rim to use while mine was being repaired and everything he did was above my expectations... More