Douglas Volkswagen

Service department ignored potential safety issue I took my car in as I was getting an error message. The diagnosis was that a small plug on a critical safety sensor (which sits in the front bumper ) I took my car in as I was getting an error message. The diagnosis was that a small plug on a critical safety sensor (which sits in the front bumper ) had been impacted and snapped off. The position of this plug would make it almost impossible for anything to hit it with any force, so I asked if they had inspected the part to see if it could possibly be defective. I was shocked when the service manager said "who would pay for that type of inspection, thats not our job,". Typical dealer, only caring about who is going to pay them vs. peoples safety. More

I've been to different dealship in the pastbut when I walked into Douglas VW David Suchocki was my sales representative awesome job I walked out with the carI wanted Thank you David you Rock I'm a happy walked into Douglas VW David Suchocki was my sales representative awesome job I walked out with the carI wanted Thank you David you Rock I'm a happy customer. More

Awesome dealing with Jeremy on my newest purchase. The new SUV product line has some awesome style and features. The sales staff was great to work with from Jeremy, Chet and finishing with Matt. new SUV product line has some awesome style and features. The sales staff was great to work with from Jeremy, Chet and finishing with Matt. More

Just worked with Simon at the dealership he’s a great salesman and I highly recommend him to everyone Fair honest and knowledgeable of the products Nice guy I would use him again and recommend him salesman and I highly recommend him to everyone Fair honest and knowledgeable of the products Nice guy I would use him again and recommend him More

My girlfriend and I were looking to lease a car and Jeremy Gutierrez helped us every step of the way. It was out first time leasing so we had a hundred questions and Jeremy answered all of them. We k Jeremy Gutierrez helped us every step of the way. It was out first time leasing so we had a hundred questions and Jeremy answered all of them. We know that he’s someone we can count on whenever we have a question or concern. We would both absolutely recommend Douglas Volkswagen to anyone and we are looking forward to continue to do business in the future. More

"First Rate" Just bought a Tiquan from Douglas VW, the fastest and easiest car pruchase ever thanks to the knowledge and expertise of the more than gracious Jere Just bought a Tiquan from Douglas VW, the fastest and easiest car pruchase ever thanks to the knowledge and expertise of the more than gracious Jeremey Gutierrez as well as Lou in finance who handled my application with the accuracy, speed and precision of a forensic scientist. Thank you to everyone at Douglas for making this, which is usually long and tedious procedure, a simple and expeditious flow which included the immediate and superb detailing job on my purchased vehicle. Thanks again! F. G.- Proud commander of the often coveted, 2020 VW Tiquan SE. More

Tremendous Experience Jeremy and Rich went above and beyond to meet our needs. We got exactly what we wanted. Very happy with Douglas Volkswagen. I will be a customer for l Jeremy and Rich went above and beyond to meet our needs. We got exactly what we wanted. Very happy with Douglas Volkswagen. I will be a customer for life. More

Best Dealership Experience! Best dealership I have ever experienced. Jeremy Gutierrez and Chet Puzio were only concerned about meeting my needs from the very beginning. Highly re Best dealership I have ever experienced. Jeremy Gutierrez and Chet Puzio were only concerned about meeting my needs from the very beginning. Highly recommended for all to experience! More

I had a great experience this last weekend in purchasing my 2020 Atlas Cross Sport. Everyone was nice and friendly. Thanks for making this a pleasurable experience! my 2020 Atlas Cross Sport. Everyone was nice and friendly. Thanks for making this a pleasurable experience! More

No muss, no fuss When our old lease came due, Jeremy Gutierrez was ready to handle our needs. After a couple of days for prep, he put us right into our new 2020 Passat When our old lease came due, Jeremy Gutierrez was ready to handle our needs. After a couple of days for prep, he put us right into our new 2020 Passat. (He also acted with great solicitousness and aplomb when my wonky knee suddenly dropped me on the ground.) Full points. More