Douglas Volkswagen

Easy check in process, organized by last name alphabetically. Martin was my service rep, and he talked me through my requested oil change service, plus the recommended 20,000 mile service, since alphabetically. Martin was my service rep, and he talked me through my requested oil change service, plus the recommended 20,000 mile service, since this was my first time at the dealership. He said all work would be done in one-and-a-half hours, and 90 minutes later I was back on the road. Thank you, and look forward to my next service appointment. More

Nick Malanga was very patient, helpful and responsive throughout the entire process. We never felt any pressure and it was a very smooth process from start to finish. I highly recommend Douglas VW and be throughout the entire process. We never felt any pressure and it was a very smooth process from start to finish. I highly recommend Douglas VW and be sure to ask for Nick. More

This is the best service center for VWs, ever. Dominick This is the best service center for VWs, ever. Dominick is the best--courteous, skilled, patient. I had to change my appointment several times, no This is the best service center for VWs, ever. Dominick is the best--courteous, skilled, patient. I had to change my appointment several times, no problem, and the car was serviced in a timely fashion. More

My experience at Douglas Volkswagen was great. Nick Malanga, assistant sales manager was very knowledgeable and helpful in helping me find the right car. I like to mention Roger Broyles, who work in th Malanga, assistant sales manager was very knowledgeable and helpful in helping me find the right car. I like to mention Roger Broyles, who work in the credit department who work diligently in getting me the car payments that was conducive to my budget. More

Everyone was very nice and professional, they kept me update on how my car was coming, the car looked great when they were done. They did a great job. update on how my car was coming, the car looked great when they were done. They did a great job. More

Had a great experience at this dealership and was really impressed with Jeremy throughout the entire process of finding us our perfect VW Atlas! GREAT CUSTOMER SERVICE! impressed with Jeremy throughout the entire process of finding us our perfect VW Atlas! GREAT CUSTOMER SERVICE! More

I was very impressed with the dealership. Both the Sales and Aftersales from the dealership was very good. Clear explanation on the car, clear pricing and truly friendly and helpful throughout the process. and Aftersales from the dealership was very good. Clear explanation on the car, clear pricing and truly friendly and helpful throughout the process. ask for Nick Malanga. He was great both before and after the sale. Also, I'm happy with the car. I'd go there.... More

Very Good service. Thank you for your help with my Volkswagen Tiguan. Hopefully I will not need to come back for a long long time Volkswagen Tiguan. Hopefully I will not need to come back for a long long time More

I was recently referred by a family friend to visit Douglas Volkswagen. So I made an appointment with David Suchocki and let me tell you from the moment I entered the building to the time I left David Douglas Volkswagen. So I made an appointment with David Suchocki and let me tell you from the moment I entered the building to the time I left David was genuine and showed nothing but the absolute best customer service. I honestly had no intention of purchasing a few weeks ago, I just wanted to ask a few questions and get some insight. But David was able to find the perfect car for me. He met all my needs, answered all my questions and reassured any concerns that I had. I must say this was by far the best and most professional car experience I’ve ever had and I couldn’t be happier. I just want to thank Douglas Volkswagen and more importantly thank David for making this experience the best one by far. I will definitely be recommending anyone who is in need of a car right to you guys. Thanks again More

Great experience from the start to the finish!! Very professional and safe. I prefer to use Douglas to service my Q7 much cheaper than the Audi dealer professional and safe. I prefer to use Douglas to service my Q7 much cheaper than the Audi dealer More