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Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,486 reviews

August 03, 2024

Service process is always smooth. Marvin is accessible and explains what’s needed. I always feel like my business is a priority. More

by marykoehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
July 31, 2024

Always proficient and my service manager Danny is alwaysss soooo helpful, polite and professional. Definitely pay them a visit when it's time to service your VW! Service technician Nuno always does a More

by jamelthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Nuno
July 24, 2024

If you’re in the market for a new car go see Dave at Douglas VW. He will treat you like family and go above and beyond to find a car and deal that works best for the customer. He is a stand up guy, is v More

by tamita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
July 24, 2024

Dave thank you for all your professional support in purchasing the vehicle and that’s coming from myself and my family that came with me, they are raving about your professionalism, patience and know More

by RMc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S. and Lou V.
July 23, 2024

From the first movement I walked in the door and Vlad the salesman introduced himself I know this was going to be a positive experience. Once I explained to him the kind of deal I wanted he made it happe More

by Davon jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad , Russ Arons
July 14, 2024

We have been dealing with Douglas VW for over 25 years: new cars, service, etc. Our latest contact was to have window mechanism repaired. Service mgr. Danny Cruz could not have been more helpful, consider More

by sroskin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cruz, Kym
July 03, 2024

Marvin Ma was just too good to be true. My service was awesome. Fast, easy and he called the minute my car was ready! TY! More

by glarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Malenga, Russ Arons
June 23, 2024

Everybody was very helpful and professional and I love the transparency with the video made by the technician More

by Mariovanna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
June 20, 2024

Nick and Lou were professional,courteous and knowledgeable. They went above and beyond to make me and my family comfortable. I would highly recommend them to anyone in market for a VW. More

by aajello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK AND LOU
June 11, 2024

They fixed the issue with our car and the loaner car was clean and ready to go. More

by ktleyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 11, 2024 -

Douglas Volkswagen responded

Your feedback brightened our day! Thank you for your support and for sharing your experience with others.