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Douglas Volkswagen

Summit, NJ

5.0
1,492 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,492 reviews

September 06, 2024

The service and body shop departments provide wonderful customer service time and time again. We’ve been a customer for almost ten years and continue to be satisfied! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie DeSantis
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you for taking the time to let us know how we did. We look forward to your next visit! Take care!

August 31, 2024

Easiest deal I’ve ever done. Had an an agreement on price in under 5 minutes of negotiations, came in and signed the paperwork, everything was exactly as agreed. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuzzo, Russ Arons
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you for sharing your experience with us, Mike! We're happy to hear it went well and truly appreciate your feedback!

August 24, 2024

great service as always at Douglas. marvin always explains any issues with my car clearly. appreciate the mechanic's video as well. there's a reason i keep coming back here for my car's More

by dileri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
Oct 24, 2024 -

Douglas Volkswagen responded

Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you!

August 18, 2024

I have been a. customer at douglas for over 14 years and dave has always been my sales person .he goes way beyond to get best offers that douglas has.i am very sat More

by GretaGretar34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave suchoki, Russ Arons
Oct 24, 2024 -

Douglas Volkswagen responded

We truly value your feedback and appreciate you sharing about your recent visit. All of us at Douglas Volkswagen are glad to have you as a customer.

August 09, 2024

Dave S. From Douglas Volkswagen in Summit made the car shopping experience very enjoyable. Dave is extremely knowledgeable, compassionate, friendly, and ho More

by schuck11s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchoki
Oct 24, 2024 -

Douglas Volkswagen responded

We appreciate your support and are happy to have provided you with excellent service. Thank you!

August 06, 2024

Dave from Douglas Volkswagen,Summit was great when we were looking for a car for my daughter. He was so very helpful, attentive, accommodating, friendly, full of information & so professional to deal wit More

by Jasmin Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki , Russ Arons
August 03, 2024

Service process is always smooth. Marvin is accessible and explains what’s needed. I always feel like my business is a priority. More

by marykoehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
July 31, 2024

Always proficient and my service manager Danny is alwaysss soooo helpful, polite and professional. Definitely pay them a visit when it's time to service your VW! Service technician Nuno always does a More

by jamelthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Nuno
July 24, 2024

Dave thank you for all your professional support in purchasing the vehicle and that’s coming from myself and my family that came with me, they are raving about your professionalism, patience and know More

by RMc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S. and Lou V.
July 24, 2024

If you’re in the market for a new car go see Dave at Douglas VW. He will treat you like family and go above and beyond to find a car and deal that works best for the customer. He is a stand up guy, is v More

by tamita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons