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Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,486 reviews

September 08, 2021

James Deutschkron at Douglas Volkswagen was fantastic through and through. He is the exemplary person you would want to speak with when purchasing a vehicle. His professionalism, patience, and knowledge More

by Andy Song
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Deutschkron
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you so much for taking the time to leave us this amazing review. We are thrilled to have had the pleasure of working with you! I’m glad to hear James was professional, patient, knowledge and did a fantastic job. Safe & Happy driving!

September 01, 2021

James Deutschkron is terrific!. Friendly, experienced, patient, and saw me through the new car process with ease and a good sense of humor. Highly recommended! More

by nmel
Recommend Dealer
Yes
Employees Worked With
Louis Varga
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. I’m glad to hear James was friendly, experienced, patient and did an outstanding job. Enjoy your new vehicle! Safe & Happy driving!

August 23, 2021

The attention was personalized. The saleswoman was very professional and was willing to help at all times. Very satisfied.!!! More

by Julio’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aylin
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you for taking the time give us this 5 star rating and great review! It's always wonderful to hear back from our customers and know they were well taken care! Safe & Happy Driving!

August 16, 2021

The best car buying experience I've ever had! Nick & Chet helped make a typically long & painful experience easy, stress-free & enjoyable. They helped us get the car we wanted at a great price without having More

by allejwilliams
Recommend Dealer
Yes
Employees Worked With
Nick Seider
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! Thanks again!

July 30, 2021

Service Dept is excellent Brian A is great! They always give me a loaner vehicle when my car is in shop. I love how they communicate with you via phone calls and texts. The last time I went for service the More

by fuller.fuquan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
Sep 21, 2021 -

Douglas Volkswagen responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We look forward to seeing you again in the future! Safe & Happy Driving!

July 29, 2021

No appointment necessary for service. Open early. Drop off and pick up available. Excellent service. Attention to detail. Minimal wait time with video of work sent after job completed. More

by Leibanez75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician, Russ Arons
Sep 21, 2021 -

Douglas Volkswagen responded

We are so grateful for your kind words. Thanks for sharing your feedback, we hope to see you again in the future. Happy Driving!

July 23, 2021

Nice people to work with Always professional Like the Nice people to work with Always professional Like the video service report which accompanies the estimate Never feel pressured to do work that More

by Clinton D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you so much for taking the time to leave us this amazing review. Happy Driving!

July 21, 2021

James Deutschkron is the best !!! Thank you for making my car buying experience less harrowing and a wonderful experience. I got my dream car!! Thank you More

by m.cabrera12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
July 09, 2021

Everything was perfect,specially with the salesperson Roger ,who always nice to me since I met With Him for the first time,I hope everything is okay for Roger More

by Wilfridebreus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
July 09, 2021

I was very interested in purchasing the Atlas SUV and got in contact with sales representative James Deutchkron who was very efficient, knowledgeable and patient. The process streamlined well and I didn’t ha More

by Denisia.williams21@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Deutschkron, Russ Arons
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