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Douglas Volkswagen
Summit, NJ
1,482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,482 reviews
July 30, 2021
Service Dept is excellent Brian A is great! They always give me a loaner vehicle when my car is in shop. I love how they communicate with you via phone calls and texts. The last time I went for service the give me a loaner vehicle when my car is in shop. I love how they communicate with you via phone calls and texts. The last time I went for service they put me in a 2021 Tiguan and it got me contemplating on trading in my Jetta for a Tiguan or Atlas! I haven’t seen or driven an Atlas but it looks like something I am definitely interested in purchasing. More
by fuller.fuquan
Employees Worked With
Brian Ardente
July 29, 2021
No appointment necessary for service. Open early. Drop off and pick up available. Excellent service. Attention to detail. Minimal wait time with video of work sent after job completed. off and pick up available. Excellent service. Attention to detail. Minimal wait time with video of work sent after job completed. More
by Leibanez75
Employees Worked With
Technician, Russ Arons
July 23, 2021
Nice people to work with Always professional Like the Nice people to work with Always professional Like the video service report which accompanies the estimate Never feel pressured to do work that Nice people to work with Always professional Like the video service report which accompanies the estimate Never feel pressured to do work that I prefer to do later More
by Clinton D
Employees Worked With
Marvin
July 21, 2021
James Deutschkron is the best !!! Thank you for making my car buying experience less harrowing and a wonderful experience. I got my dream car!! Thank you car buying experience less harrowing and a wonderful experience. I got my dream car!! Thank you More
by m.cabrera12
Employees Worked With
Russ Arons
July 09, 2021
Everything was perfect,specially with the salesperson Roger ,who always nice to me since I met With Him for the first time,I hope everything is okay for Roger Roger ,who always nice to me since I met With Him for the first time,I hope everything is okay for Roger More
by Wilfridebreus
Employees Worked With
Roger
July 09, 2021
I was very interested in purchasing the Atlas SUV and got in contact with sales representative James Deutchkron who was very efficient, knowledgeable and patient. The process streamlined well and I didn’t ha in contact with sales representative James Deutchkron who was very efficient, knowledgeable and patient. The process streamlined well and I didn’t have to spend my entire day at the dealership. I would recommend my family and friends to purchase a vehicle from James at Douglas Volkswagen in Summit NJ 😊 More
by Denisia.williams21@gmail.com
Employees Worked With
James Deutschkron, Russ Arons
June 14, 2021
Just leased a new Atlas from James Deutschkron, at Douglas Volkswagen. This was the fastest, easiest car purchase I have ever done. From start to finish James was great. I have been coming to this d Douglas Volkswagen. This was the fastest, easiest car purchase I have ever done. From start to finish James was great. I have been coming to this dealership for over 5 years with previous vehicles, there service department is amazing and very accommodating. Would highly recommend James and Douglas Volkswagen for purchase or lease deals. More
by Lisa Diorio
Employees Worked With
James Deutschkron
June 10, 2021
The service department always provides quick and painless service. I like that the service tech sent me a video of the work he did. The communication via text was excellent. service. I like that the service tech sent me a video of the work he did. The communication via text was excellent. More
by eatapc
Employees Worked With
Brian Ardente
June 09, 2021
Easy drop off, transparent updates, timely completion, friendly service, all round a quality experience. Video updates are a really good idea and explanations were clear. friendly service, all round a quality experience. Video updates are a really good idea and explanations were clear. More
by jjjsmith2000
Employees Worked With
Russ Arons
May 18, 2021
We just bought a car from them. Excellent experience working with Jim and Lou. We got a great deal. Quick and easy transaction! I would recommend buying a vehicle from them. working with Jim and Lou. We got a great deal. Quick and easy transaction! I would recommend buying a vehicle from them. More
by Kane121984
Employees Worked With
Jim and Lou
