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Douglas Volkswagen

Summit, NJ

5.0
1,482 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,482 reviews

September 28, 2021

James was super professional and get to deal with. Great experience. I highly recommend him and Douglas VW. More

by johnkim101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Deutchkron
Oct 01, 2021 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review of your recent visit. We are so glad you had a great experience and that James was "super professional". Happy driving!

September 26, 2021

Bought a new car at MSLP in September. The Service guy installed the front crooked and off center! How lousy can you get? How bad is the rest of thier work? More

by wmhowell111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Arons
September 25, 2021

Our salesman was exceptional!!!!!!! He really went the extra mile for us!!!! This was the best car buying experience I ever had. More

by marycellitti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Oct 01, 2021 -

Douglas Volkswagen responded

Thank you for this great review. Our team strives for excellence when it comes to serving our customers. We are glad to hear you had a great experience and your salesman was exceptional! Happy Driving!

September 18, 2021

Mike ( sales ) and finance team were professional and tried to help as much as they can and to meet my expectations More

by jafber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! I’m glad to hear Mike and team were professional and helpful. We always strive for excellence in customer service. Safe & Happy driving!

September 09, 2021

Efficient service, clean office and waiting area. Since I was waiting for my car while it was being serviced, the rep would stop by and update me on the progress. More

by alarcon2901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Sep 21, 2021 -

Douglas Volkswagen responded

We are so grateful for your kind words. Thank you for taking the time to offer your great review. Happy Driving!

September 08, 2021

Staff are always friendly and never give you the run around. Service is pretty fast as well and getting a loaner car is never a long wait. More

by Dhartnettsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
Sep 21, 2021 -

Douglas Volkswagen responded

Thanks for leaving this great review and mentioning that our staff is always friendly and never gives you the run around. Our team strives for excellence when it comes to serving our customers. Safe & Happy driving!

September 08, 2021

James Deutschkron at Douglas Volkswagen was fantastic through and through. He is the exemplary person you would want to speak with when purchasing a vehicle. His professionalism, patience, and knowledge More

by Andy Song
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Deutschkron
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you so much for taking the time to leave us this amazing review. We are thrilled to have had the pleasure of working with you! I’m glad to hear James was professional, patient, knowledge and did a fantastic job. Safe & Happy driving!

September 01, 2021

James Deutschkron is terrific!. Friendly, experienced, patient, and saw me through the new car process with ease and a good sense of humor. Highly recommended! More

by nmel
Recommend Dealer
Yes
Employees Worked With
Louis Varga
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. I’m glad to hear James was friendly, experienced, patient and did an outstanding job. Enjoy your new vehicle! Safe & Happy driving!

August 23, 2021

The attention was personalized. The saleswoman was very professional and was willing to help at all times. Very satisfied.!!! More

by Julio’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aylin
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you for taking the time give us this 5 star rating and great review! It's always wonderful to hear back from our customers and know they were well taken care! Safe & Happy Driving!

August 16, 2021

The best car buying experience I've ever had! Nick & Chet helped make a typically long & painful experience easy, stress-free & enjoyable. They helped us get the car we wanted at a great price without having More

by allejwilliams
Recommend Dealer
Yes
Employees Worked With
Nick Seider
Sep 21, 2021 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! Thanks again!

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