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Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,486 reviews

February 24, 2022

After searching multiple dealers for a vehicle in NJ and PA I found this Dealer. No VIN Etching Fees. No excess Doc Fees. No games! We went over the inventory available and found a car that worked. The proc More

by torontostewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Lou, Richard
Feb 25, 2022 -

Douglas Volkswagen responded

Hi Matt - Thank you for taking the time to leave us a positive review. We are thrilled to have had the pleasure of working with you! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for. Enjoy your new Tiguan. Happy Driving!

February 17, 2022

I had the pleasure of working with David Suchocki. He was helpful and very transparent which is reassuring when buying a vehicle during a pandemic with crushing supply chain issues. He's extremely r More

by Shenene21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suchocki, David
Feb 17, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind words and mentioning David was helpful and very transparent. Our team here at Douglas Volkswagen are always thrilled to hear such great feedback, we hope to see you again soon. Safe & Happy Driving!

February 16, 2022

Excellent experience and service. Will be back for sure. Nick was amazing and helpful. thanks More

by zetonet1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Malanga
Feb 16, 2022 -

zetonet1 responded

Excellent experience!

February 03, 2022

Marvin is thorough and reviewed all the details of my service. It was very easy to make an appointment. The young lady who took my credit card was very informative and explained the car pick up procedu More

by Joanarama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin, kim
January 19, 2022

Marvin took care of our Tiguan, showed us a video of the parts needing replacement, and handled the maintenance. Quick appointment too. Thanks! David J. Madison, NJ More

by David Johnson
Recommend Dealer
Yes
Employees Worked With
Marvin
Jan 21, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us such a fabulous review! We are so glad you had a great experience. Safe & Happy Driving!

January 13, 2022

Great service, great people. Love the explanation videos that the service technician sends to you. More

by psilva425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Costa
Jan 14, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us this great review! Safe & Happy Driving!

January 10, 2022

David Suchocki helped us get our new Atlas in the middle of the pandemic and supply shortage craziness! He was honest and straightforward, and even found us some discounts, which is amazing considering oth More

by MRW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Jan 11, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind word on your recent visit with David here at Douglas Volkswagen. Thanks for sharing your review with us and the community. We look forward to seeing you and your family again in the future. Safe & Happy Driving!

January 03, 2022

They were very attentive and helpful. Explained the service they provided and it’ll always nice to get your vehicle clean.. love it !! More

by Kolfenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 05, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

December 30, 2021

Great service, even got a coupon discount without asking.. Quick and easy appointment via internet. More

by ranhyatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 05, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great review. Happy Driving!

December 29, 2021

Mike was an overall GENUINE sales person and human being. Hard to come by these days. I would refer him and Douglas Volkswagen to anyone I know!! Thank you for a great experience. More

by Arty Martins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tuzzo
Jan 05, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review and mentioning Mike! We are thrilled to have had the pleasure of working with you. It's always great to hear back from our customers and know that they felt taken care of Safe & Happy Driving!

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