Douglas Volkswagen

Steve from the Service Department is great! He is always friendly, professional, and very helpful. He keeps me up to date on the status of my car and arranges a loaner car for me when necessary. It has be friendly, professional, and very helpful. He keeps me up to date on the status of my car and arranges a loaner car for me when necessary. It has been a pleasure bringing my car in for service appointments. More

I recently visited Douglas VW in Summit to purchase a new vehicle. My salesman Timothy was truly wonderful. He listened to my needs and helped me pick out the right option packages. When I asked about a par vehicle. My salesman Timothy was truly wonderful. He listened to my needs and helped me pick out the right option packages. When I asked about a particular color combination that they did not have in stock he tracked it down at another dealership for me. He was extremely knowledgable and his passion for VW was apparent through out the entire process and may have even rubbed off a bit on me :-). I would recommend Timothy and Douglas VW to anyone looking for a new car who wants an honest salesman who believes in what he sells. Matt also helped when it came time to sign all the paperwork, he was very nice and pleasant and answered all of my questions to make sure I understood everything involved. I left with the feeling that I was genuinely taken care of. More

I was in the market for a car. I have been searching around at different places looking for something inexpensive and reliable. I wad referred to douglas and decided to give them a call. I was greeted b around at different places looking for something inexpensive and reliable. I wad referred to douglas and decided to give them a call. I was greeted by jimny who made me feel very comfortable. he explained in detail every car I had interest in and did not make me feel pressured. The dealership as a whole was great and friendly I would recommend them to anyone I know looking for a car. More

DOMINICK is absolutely ... "THE BEST"! He is always friendly, courteous and accommodating. He takes time to explain all work that has been done and gives me advice on what, if any, future servi always friendly, courteous and accommodating. He takes time to explain all work that has been done and gives me advice on what, if any, future servicing that I should plan for. I purchased my Passat at Douglas VW and I have always brought my car here for all my service needs. I would highly recommend DOUGLAS VW to all my friends. And when your car needs service, I am sure that Dominick will be glad to help you. Sharifa More

Mr. Romano was very courteous, professional and a tremendous help with my service. He is a true asset to any dealer and should be commended for his professionalism and kindness. I am very pleased t tremendous help with my service. He is a true asset to any dealer and should be commended for his professionalism and kindness. I am very pleased to have encountered Mr. Romano during my visit he knew all the answers to my questions at all times. More

A friend of mine recommended Douglas Volkswagen when I was looking for a new car and I'm really glad he did. The service was great and I am extremely satisfied with the car. I did not feel pressured at was looking for a new car and I'm really glad he did. The service was great and I am extremely satisfied with the car. I did not feel pressured at all from the salesperson and overall it was a great experience. More

Chris was a pleasure to work with (as usual) he didn't try to "sell" me on anything. He took the time to listen to what I wanted and worked with me on the vehicle I wanted at a price I could afford. I wou try to "sell" me on anything. He took the time to listen to what I wanted and worked with me on the vehicle I wanted at a price I could afford. I would recommend him to anyone that is looking for a genuine sales guy who isn't going to feed you some lines about what you absolutely need to have. More

I was in the market for a 2011 VW Jetta SE. I found a great price online supplied by USAA recommending Douglas Volkswagen. From the start I dealt with Jimmy Aleszczyk. He was very friendly right from the great price online supplied by USAA recommending Douglas Volkswagen. From the start I dealt with Jimmy Aleszczyk. He was very friendly right from the start. I felt like we became friends the first couple of days discussing my wants and needs. A few issues came up with financing and he assured me he would get this car for me. Needless to say, after a few weeks of many phone calls and emails, he got me the car I wanted. This was over 2 months ago, and he still sends emails checking in to see how both I and the car are doing. He was most pleasant to work with. I have actually recommended a friend of mine to buy from him. Very satisfied with my dealings with Jimmy and Douglas Volkswagen. More

Overall it was a great experience buying a used car at this dealership. My wife wanted a used New Beetle, and that too Sunflower Yellow color, searched online and found Douglas VW is one of the few dealer this dealership. My wife wanted a used New Beetle, and that too Sunflower Yellow color, searched online and found Douglas VW is one of the few dealers that has the car that we were looking for. I Got a quote online, spoke to Bob Cerza on the phone and he was very honest and upfront about the car and the price and how long it has been sitting in the dealers lot and answered all the questions that we had. There was no pressure and I would definetly recommend this dealership and especially Bob Cerza. Look for this guy at Douglas VW if you are in the market either for a used or new car More

the salesman listened to us about the vehicel we were looking for , and match us with the right car . he was very helpful with all the paper work involved. we felt confortable with our purchase . we woul looking for , and match us with the right car . he was very helpful with all the paper work involved. we felt confortable with our purchase . we would come back to buy another vehicel the next time we need a car new or used. thank you More