Douglas Volkswagen

Douglas Summit, NJ is Great in every sense of the word. I was having second thoughts about my 2001 VW Jetta, but Douglas helped me in appreciating the value of VW. I arrived to Douglas with my vehicle bei I was having second thoughts about my 2001 VW Jetta, but Douglas helped me in appreciating the value of VW. I arrived to Douglas with my vehicle being towed, due to issues that VW Service Linden,NJ had added to my vehicle and never figured out. When I arrived on a Saturday morning, Steve Tsekouras Assistant Service Manager was booked but he fit me in by providing a loaner and getting my car into service for Monday. Steve followed up with me on Monday to advise the status and prices of my repairs. Contacted my warranty contractors and had my vehicle ready for me the next day. I've decided to drive the extra miles for the outstanding service. Once I'm ready to purchase another vehicle, I will definitely return to Douglas Summit, NJ. Thank you to all at Douglas :), Rutzi Velasco! More

The staff over at Douglas Volkswagen are awesome! Especially Jimmy Aleszczyk. My boyfriend and I actually had fun chatting with them, we didn't feel pressured and uneasy, like we had in the past when Especially Jimmy Aleszczyk. My boyfriend and I actually had fun chatting with them, we didn't feel pressured and uneasy, like we had in the past when purchasing a car. We found ourselves very comfortable and incredibly happy with our purchase! I recommend going to this dealership, if you're looking to buy a Volkswagen!!! More

My expierience with douglas volkswagon and Bob Cerza in particular was a pleasure. In my eyes buying a new car should be an exciting time and not be too stressful and not feel your being pushed around. Thi particular was a pleasure. In my eyes buying a new car should be an exciting time and not be too stressful and not feel your being pushed around. This dealership made me feel very comfortable and they worked with me in every way possible. i would reccomend this dealership to anyone looking for a pleasant expierience and a great car for a great price. More

The service to my truck was excellent. My Service Advisor: Steve Tsekouras informed me of all the prices for the parts and service I needed. I got a loaner for the day and my truck was fixed by the n Advisor: Steve Tsekouras informed me of all the prices for the parts and service I needed. I got a loaner for the day and my truck was fixed by the next day. ***This was the best service I've had for my truck*** More

Top Shelf all the way! Service Department is run efficiently, effectively and with rapport!! For those three components of service to occur simultaneously is a complete rarity these days! I would an efficiently, effectively and with rapport!! For those three components of service to occur simultaneously is a complete rarity these days! I would and DO recommend you only take your baby to Douglas. Assuming you love your VW! More

I'm normally not one for comments & reviews but my car recently died & in my search for a new vehicle I was Truly surprised by some of the car salesmen I encountered. Maybe they thought that because I car recently died & in my search for a new vehicle I was Truly surprised by some of the car salesmen I encountered. Maybe they thought that because I was in "need" of a car they could possibly push or force me into a sale but that wasn't the case when I met Isaac at your location. He was very friendly & knowledgeable of vehicles all together unlike some who were only knowledgeable of the vehicles they specialize in. Isaac, even though I didn't choose to go with your vehicle, I thank you for the great service & professionalism you gave. My sister is in to VW so maybe she'll stop by for a test drive in a couple months More

I have purchased several cars From Nick Malanga at Douglas Volkswagen and I always have been treated in a professional way. The dealer pulls no punches and plays no games. The service is good too. I w Douglas Volkswagen and I always have been treated in a professional way. The dealer pulls no punches and plays no games. The service is good too. I will buy another vehicle there should the need arise. I highly recommend this dealer. More

I went to this dealer based on a recommendation from a friend because my previous dealer couldn't fix my problem. My service advisor Brian was very friendly and knowledgeable. He kept me informed of the p friend because my previous dealer couldn't fix my problem. My service advisor Brian was very friendly and knowledgeable. He kept me informed of the progress throughout my wait and had the vehicle done in the time said. My car is great now and I would highly recommend anyone to go to this dealer for a wonderful experience and quality work. More

I walked in, and from beginning to end got the feeling that this wasn't the typical dealership experience. Isaac answered every question - even the ones he didn't know, he went to someone who did and got that this wasn't the typical dealership experience. Isaac answered every question - even the ones he didn't know, he went to someone who did and got the right answer. My previous car had died, and I was able to work everything out and get my new Jetta right away - the pricing, the atmosphere, the paperwork, everything was done professionally, and I never felt like there was any pressure being put on me by anyone, including the manager who came to thank me for doing business there. And even since I bought the car, when I go back to the service dept everyone there is just as pleasant as the sales dept. Whoever reads this, if you are looking for a new VW, Isaac is your salesperson, and Douglas VW is the place to go! More

Always keeps his commitments, estimates given are accurate, explanations and suggestions in regards to what service should be performed are reasonable and spot on. Dominic, in the nine years we have accurate, explanations and suggestions in regards to what service should be performed are reasonable and spot on. Dominic, in the nine years we have been patronizing Douglas Motors has always been courteous and polite. It was the performance of Dominic and the service department that encouraged my wife and I to purchase our present car from the dealership. More