Douglas Volkswagen

I am very pleased with Douglas Volkswagen! I am a returning customer and I am very satisfied with its employees and services. Bob Cerza is an experienced sales man who has been able to help with the returning customer and I am very satisfied with its employees and services. Bob Cerza is an experienced sales man who has been able to help with the car itself and financing. I would recommend him to anyone looking to purchase a Volkswagen he is knowledgeable, courteous, and follows up as necessary. As a returning customer my family and I recommend Bob Cerza and Douglas Auto highly. More

Vlad, our sales rep, was great. He patiently worked with my wife and I to find the right car for us. The entire process seemed painless. Just picked up our new car today and could not be happier. my wife and I to find the right car for us. The entire process seemed painless. Just picked up our new car today and could not be happier. More

Having worked with many Volkswagen dealerships with previous leases, I feel highly qualified to rate the performace of a dealership based on past experience. My experience at Douglas Auto Group workin previous leases, I feel highly qualified to rate the performace of a dealership based on past experience. My experience at Douglas Auto Group working with Vlad Voskoboynikov was outstanding. From start to finish my experience was exemplary. The staff is friendly and knowledgeable and they met my price point for a car with the amenities I was seeking. Service was efficient and professional. More

Given the time frame I had to look for a car, I did most of my research online and through word of mouth; I believe I got a good deal. I orginally wanted to lease a car but after talking with Bob Cerza on of my research online and through word of mouth; I believe I got a good deal. I orginally wanted to lease a car but after talking with Bob Cerza on the phone, he assured me if that didn't work, then would find a car that would fit my budget. I had no car and this dealer is near the train station but was offered to be picked up. I came in on a Sat. and Bob C. was very busy so Bobby McCall showed me the cars and we test drove two of them. He was very patient and informative about the differences between them. When we sat down to do do the numbers, My credit score was a little low for leasing and that said, I had to change my direction to purchasing to rebuild some credit after a long spell of unemployment. Now I was looking for something within my budget. I look at various cars again and then found a pre owned 2008 Jetta which was in great condition and within my range. We finalized the financing and within 4 hours, I drove it off the lot. Eileen even recommended insurance and in the meantime they gave me insurance for two weeks which I did appreciate! Bob and Bobby were very nice and very efficient. I believe I got a good deal and would go back again. My only issue was I would have negoiated the pin stripping and door guards into the deal. I didn't know you could get the trim until after the fact. But I am confident when they detail my car they will work something out. More

I want to mention and give credit to Nick Malanga my salesman at Douglas Motors in Summit NJ He gave me great pricing and got all the options and dealer installed equipment right without forgetting any salesman at Douglas Motors in Summit NJ He gave me great pricing and got all the options and dealer installed equipment right without forgetting anything. I definately recommend this dealer and will be buying another car there soon. More

I had a great experience at Douglas VW. I worked with Vlad. He is very kind, patient, and attentive. Vlad was very knowlegable and answered all of my questions. He was very helpful and made our purchase Vlad. He is very kind, patient, and attentive. Vlad was very knowlegable and answered all of my questions. He was very helpful and made our purchase very enjoyable. I recommend Douglas VW and Vlad!! More

I have been to over a dozen dealerships shopping for a car until I was referred to Douglas VW. I had dealt with Vlad who was very professional, answered every question, was most helpful, honest, knowlega car until I was referred to Douglas VW. I had dealt with Vlad who was very professional, answered every question, was most helpful, honest, knowlegable and finally a sales person that created a stress free situation when buying. You must go to Douglas VW and trust me if Vlad cannot help you than no one can. Thank you so much for such a great experience. More

I was Greeted quickly and professionally when I entered the dealership. What can I say. They got my car fast, and with the correct features and delivered it to me in an efficient manner. I was very happy w the dealership. What can I say. They got my car fast, and with the correct features and delivered it to me in an efficient manner. I was very happy with Nick malanga and his professional explanation of features in the car. I give them an A+++ More

Of all 7 dealerships I've dealt with over the past 15 years Douglas VW and Isaac Bunton have been by far the best Dealer/salesman in all aspects. He was professional, knowledgeable, friendly and honest. years Douglas VW and Isaac Bunton have been by far the best Dealer/salesman in all aspects. He was professional, knowledgeable, friendly and honest. My next car will definitely be a VW from Isaac at Douglas. More

This was my first time purchasing a car and Vlad was amazing! He made me feel comfortable and welcomed from the first time I stepped foot inside! I was able to make a purchase of a new car and it was a amazing! He made me feel comfortable and welcomed from the first time I stepped foot inside! I was able to make a purchase of a new car and it was a great feeling! Any questions comments or concerns I may have had Vlad handled and answered them in an honest and timely fashion! More