Douglas Volkswagen

I came to Douglas VW through a recommendation of outstanding service from a friend who also used this dealership. From the minute I walked through the door I was treated with nothing but respect as outstanding service from a friend who also used this dealership. From the minute I walked through the door I was treated with nothing but respect as a consumer and did not have to deal with any stereotypical "car salesmen". I was instantly greeted by an associate, Vlad Voskoboynikov, who asked me what brought me in and what I knew about the car I was interested in. In a matter of minutes he had 2 models of the car side by side for my comparison and walked me through the features and benefits of each model. During this, I was also greeted by the sales manager, Kurt, who came to thank me for coming in and if there was anything he could do for me while Vlad was showing the models. No pressure to buy, no pressure to talk about money, the experience was simply to educate me about the car. Vlad had me take the vehicle out and told me to get back in touch with him if I had any questions. Because of this hassle free, educational approach I was very impressed and purchased the vehicle. I highly recommend this dealership and this sales associate for anyone looking for professionalism, etiquette and respect when purchasing a vehicle! More

I had a great experience at Douglas Volkswagen purchasing my new CC. Working wit Vlad was just a pleasure. It nice to work with people that know what they are doing and not just trying to rip you off. Vlad my new CC. Working wit Vlad was just a pleasure. It nice to work with people that know what they are doing and not just trying to rip you off. Vlad was very helpful and was considerate of my needs. I will definitely be referring friends and family to Vlad. More

I wanna say thank you to Vlad for giving me a great deal on my Jetta. Not only was I happy with the deal on my car but Vlad had walked me through the whole process, from getting me a great deal on my car t on my Jetta. Not only was I happy with the deal on my car but Vlad had walked me through the whole process, from getting me a great deal on my car to setting up my navigation and blue tooth. I couldn't ask for more. It truly was a great experience. Thank you Vlad and the Douglas team. More

I was very happy with the no pressure negotiation and great service nick malanga provided me. I shopped several other vw dealers and didn't get the service douglas provided. Needless to say-m I am enjoyi great service nick malanga provided me. I shopped several other vw dealers and didn't get the service douglas provided. Needless to say-m I am enjoying my new tiguan. More

I came into the dealership feeling a little nervous due I came into the dealership feeling a little nervous due to prior experiences buying cars. Working with Vlad was a great pleasure. He knew his produc I came into the dealership feeling a little nervous due to prior experiences buying cars. Working with Vlad was a great pleasure. He knew his product and made me feel very comfortable with the whole process. There was never any pressure. This was the best car buying experience. Thank you Vlad. More

I was putting off buying a new car due to the bad previous experience at a honda dealer. I found Nick Malanga a well informed and patient salesman, and was very satisfied with my purchase. I give him previous experience at a honda dealer. I found Nick Malanga a well informed and patient salesman, and was very satisfied with my purchase. I give him and the dealership 5 stars! More

Dan Beckleman was super quick and professional about getting in contact with me after my initial query and handing the sales off to Chris Ng. From there Chris has given the highest level of customer ser getting in contact with me after my initial query and handing the sales off to Chris Ng. From there Chris has given the highest level of customer service and care offering the best possible experience one can have buying a car. Chris has gone so far as putting the plates on the car himself and answering my random questions on his day off. As a sales manager myself I'd steal these guys away if I could afford them. True professionals, fair prices, honest and sincere service. They've truly earned a loyal customer. More

Bob went above and beyond the call of duty to put me into a new car without any pressure whatsoever. Post-sale followup was icing on the cake! a new car without any pressure whatsoever. Post-sale followup was icing on the cake! More

We were interested in both the new Jetta wagon and also a pre owned Passatt wagon - our salesman was Bob Cerza - he was very friendly without being too "pushy" we went through the pros and cons of both and pre owned Passatt wagon - our salesman was Bob Cerza - he was very friendly without being too "pushy" we went through the pros and cons of both and Bob called us when he had 2 pre owned Passats in - we test drove a Passatt and a new Jetta and decided the Passatt was the car for us. The appraisal of our trade in and negotiation on price for the Passatt was handled in a friendly professional manner and we were very happy with the price and service we received. Bob also had the car ready the same day for us to pick up. We would definitely recommend Douglas Volkswagen to anybody looking for a new or pre owned car More

Bob Cerza made our experience leasing a new car so easy. He never pressured us and held our car until we returned from vacation. It was ready for pick up when we arrived and Bob was really helpful in teach He never pressured us and held our car until we returned from vacation. It was ready for pick up when we arrived and Bob was really helpful in teaching us all the features. Everything was great. Plan to lease my next new car from Douglas. More