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Douglas Volkswagen

Summit, NJ

5.0
1,482 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,482 reviews

April 07, 2022

Great service. Mr Nick was really helpful and make it easy to purchase my car. More

by furkan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 15, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Safe driving.

March 23, 2022

Very quick and efficient, nice waiting area, they send a video of the car being serviced More

by Alex K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Apr 15, 2022 -

Douglas Volkswagen responded

Alex - Thank you so much for taking the time to leave us this great rating & review.

March 21, 2022

Service man was amazing was fast and to the point I recommend highly will be back again More

by Hello1786!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon at service , Russ Arons
Apr 15, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind words. Thank you for this great rating & review!

March 15, 2022

Top Notch Service - kind and communication is AMAZING - got back to us right away and communicated the whole time. Brian, Kim and everyone that works there are so friendly and kind. Best customer service h More

by saraanthony1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Kim,
Apr 15, 2022 -

Douglas Volkswagen responded

Thank you for leaving such a great review. Our team here at Douglas Volkswagen is so glad you had a great experience. We look forward to seeing you again sometime in the future! Happy Driving!

March 06, 2022

Very efficient, and good at finding warranty-covered work. Appreciate the final cleaning as well. More

by btmontani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
Apr 15, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer this amazing rating & review. Safe & Happy Driving!

February 25, 2022

David Suchocki is fantastic to work with, start to finish. He listens, understands, is patient and truly wants to work for you. Saying he goes the extra mile is an understatement, truly. It was a c More

by danieljcody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Feb 25, 2022 -

Douglas Volkswagen responded

Daniel, thank you for taking the time to offer your great rating and review. We are so glad you had a great experience with David Suchocki and happy to hear that he was patient, understanding, and fantastic to work with. Safe driving & Happy Driving!

February 24, 2022

After searching multiple dealers for a vehicle in NJ and PA I found this Dealer. No VIN Etching Fees. No excess Doc Fees. No games! We went over the inventory available and found a car that worked. The proc More

by torontostewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Lou, Richard
Feb 25, 2022 -

Douglas Volkswagen responded

Hi Matt - Thank you for taking the time to leave us a positive review. We are thrilled to have had the pleasure of working with you! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for. Enjoy your new Tiguan. Happy Driving!

February 17, 2022

I had the pleasure of working with David Suchocki. He was helpful and very transparent which is reassuring when buying a vehicle during a pandemic with crushing supply chain issues. He's extremely r More

by Shenene21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suchocki, David
Feb 17, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind words and mentioning David was helpful and very transparent. Our team here at Douglas Volkswagen are always thrilled to hear such great feedback, we hope to see you again soon. Safe & Happy Driving!

February 16, 2022

Excellent experience and service. Will be back for sure. Nick was amazing and helpful. thanks More

by zetonet1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Malanga
Feb 16, 2022 -

zetonet1 responded

Excellent experience!

February 03, 2022

Marvin is thorough and reviewed all the details of my service. It was very easy to make an appointment. The young lady who took my credit card was very informative and explained the car pick up procedu More

by Joanarama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin, kim
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