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Douglas Volkswagen

Summit, NJ

5.0
1,482 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,482 reviews

July 21, 2022

As ALWAYS, Douglas was efficient and pleasant. Vlad was his usual cheerful self who will always go the extra mile; Lou moved the paperwork through in record time. I wouldn’t go anywhere else! More

by Ndconnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad and Lou
Jul 25, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind words. Thanks for sharing your review with us. We look forward to seeing you again in the future. Happy Driving!

July 21, 2022

Excellent Service always. Dominic Romano always takes good care of me and the service technicians are terrific also More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Romano
Jul 25, 2022 -

Douglas Volkswagen responded

Mary, thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Happy Driving!

July 08, 2022

I was in and out in a timely manner and the service rep was pleasant and helpful. More

by Rhonda51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jul 12, 2022 -

Douglas Volkswagen responded

Thank you for this great rating and review on your recent visit. Safe and Happy Driving!

June 17, 2022

This has to be the most pleasant and honest auto buying experience I have ever had. Flo my sales representative along with the wonderful team at Douglas Volkswagon worked diligently to ensure I left comple More

by Klovato02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FLO FLEURY
Jun 23, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review and mentioning Flo and the team were wonderful and worked diligently to ensure you were satisfied! We are thrilled to have had the pleasure of working with you and look forward to seeing you again in the future.

June 10, 2022

Mr. Romano and nuno Costa we’re exceptional with their services can’t complain anything More

by Gwacip
Recommend Dealer
Yes
Employees Worked With
D. Romano
Jun 14, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

May 29, 2022

Easy and Pleasant experience leasing a car. GM Rich and Salesman Mike were great. Highly recommend. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gaul and Mike. , Russ Arons
Jun 02, 2022 -

Douglas Volkswagen responded

Jim, Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. We're glad to hear Rich and Mike were helpful and did an outstanding job. Enjoy your new vehicle. Safe driving.

May 15, 2022

Very quick delivery of my preferred set of tires, install, alignment, balancing, perfection. Video message from technician kept me informed. More

by MLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
Jun 02, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience.

April 22, 2022

As soon as I entered I was taken care of immediately. I was updated periodically. Anything I did not understand was explained to me very nicely. GREAT job to everyone who I came in contact with!! More

by Febarone526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Apr 22, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving!

April 20, 2022

Always a professional experience, clear concise help. Very friendly, courteous and transparent transaction. Would recommend to anyone More

by Vialombardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Apr 22, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Safe and Happy Driving.

April 12, 2022

I already knew what I wanted when I walked into the showroom at Douglas VW. I met James with sales. He was great, didn’t try to sell me anything I did not want. Tha sales experience was painless. In More

by Mkanoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Apr 15, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! I’m glad to hear James was helpful and did an outstanding job. We always strive for excellence in customer service. Safe & Happy driving!

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