Back

Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

Directions

By Type

Showing 1,486 reviews

September 03, 2022

The buying experience was stress free. Love being able to deal with a neighborhood dealer. James Deutchkron was my my salesperson. He is terrific to work with. More

by vbulzacchelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Sep 06, 2022 -

Douglas Volkswagen responded

Thank you for this 5-star rating & review. We are very happy to hear James provided you with such a positive experience! We greatly appreciate your business and look forward to your next visit.

August 18, 2022

Always a pleasure to work with Vlad and Marvin. Very professional, courteous and prompt service. More

by frede382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin, Russ Arons
Aug 18, 2022 -

Douglas Volkswagen responded

Thank you for the 5-star review. We really appreciate the support and are glad you had a great experience with Vlad and Marvin.

August 02, 2022

I was very pleased with my final transaction with Douglas. Mike in finance was a gem, as was Leo. Wouldn't hesitate in doing business in the future. More

by Eldee11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Aug 11, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind words. Thanks for sharing your feedback, we hope to see you again in the future. Happy Driving!

July 23, 2022

Brian Ardente is wonderful to work with. Considerate, accurate and helps get things done, at times, faster than might have been done. More

by mdanebxny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
Jul 25, 2022 -

Douglas Volkswagen responded

Thank you for this great review. We appreciate your feedback. Happy Driving!

July 21, 2022

As ALWAYS, Douglas was efficient and pleasant. Vlad was his usual cheerful self who will always go the extra mile; Lou moved the paperwork through in record time. I wouldn’t go anywhere else! More

by Ndconnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad and Lou
Jul 25, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind words. Thanks for sharing your review with us. We look forward to seeing you again in the future. Happy Driving!

July 21, 2022

Excellent Service always. Dominic Romano always takes good care of me and the service technicians are terrific also More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Romano
Jul 25, 2022 -

Douglas Volkswagen responded

Mary, thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Happy Driving!

July 08, 2022

I was in and out in a timely manner and the service rep was pleasant and helpful. More

by Rhonda51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jul 12, 2022 -

Douglas Volkswagen responded

Thank you for this great rating and review on your recent visit. Safe and Happy Driving!

June 17, 2022

This has to be the most pleasant and honest auto buying experience I have ever had. Flo my sales representative along with the wonderful team at Douglas Volkswagon worked diligently to ensure I left comple More

by Klovato02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FLO FLEURY
Jun 23, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review and mentioning Flo and the team were wonderful and worked diligently to ensure you were satisfied! We are thrilled to have had the pleasure of working with you and look forward to seeing you again in the future.

June 10, 2022

Mr. Romano and nuno Costa we’re exceptional with their services can’t complain anything More

by Gwacip
Recommend Dealer
Yes
Employees Worked With
D. Romano
Jun 14, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

May 29, 2022

Easy and Pleasant experience leasing a car. GM Rich and Salesman Mike were great. Highly recommend. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gaul and Mike. , Russ Arons
Jun 02, 2022 -

Douglas Volkswagen responded

Jim, Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. We're glad to hear Rich and Mike were helpful and did an outstanding job. Enjoy your new vehicle. Safe driving.

...
13
...