Douglas Volkswagen

I would recommend this dealership to everyone. The service that David provided me was impeccable. He went to great lengths to explain to me in full detail what type of vehicle I would be able to get service that David provided me was impeccable. He went to great lengths to explain to me in full detail what type of vehicle I would be able to get into with my credit. He was not like the other dealerships that I went to, wherein they claimed they could get you in a vehicle, but it wasn't the vehicle I wanted. Their commercials are a ploy just to get there and once you arrive they have very little vehicles on the lot.... bait and switch. Such was not the case at Douglas VW. Should I decide I want another vehicle in the near future.... I will be going back to Douglas VW. More

We went to Douglass VW not sure what we were looking for. A year earlier, I had looked at the GTI, and the salesperson Vlad V.recognized and remembered me. That was great. He was very low-key and was an e A year earlier, I had looked at the GTI, and the salesperson Vlad V.recognized and remembered me. That was great. He was very low-key and was an expert in product knowledge. You can tell he really likes cars and driving and was pretty honest about the pros and cons of the different VW models and even competitors. We ended up trading in two cars for a Tiguan lease and a CC purchase. The negotiation was pain-free and we got top dollar for our trades and a very fair sale price. He even worked it out so we could get the VW "owner loyalty" bonus on one of the cars. He was great with follow-up but not pushy. If you're thinking about getting a VW, there's really only one way to go. Call Vlad at Douglass in Summit. More

I leased my first car with Jeremy 3 years ago, and came back now for the 2nd time. He's very pleasant to work with, and is a real professional. Follow up on his part is excellent and all business gets done back now for the 2nd time. He's very pleasant to work with, and is a real professional. Follow up on his part is excellent and all business gets done in a friendly, but efficient manner. He's a credit to the Douglas team. More

Best buying experience ever will keep buying my cars them. Roger is by far the best sales man I will refer him to all my friends and family them. Roger is by far the best sales man I will refer him to all my friends and family More

Jeremy made this process fabulously quick and easy. He met the price we needed, completely reviewed the car with us when it was ready, managed all the paperwork amazingly fast, and called to check up on o met the price we needed, completely reviewed the car with us when it was ready, managed all the paperwork amazingly fast, and called to check up on our satisfaction within a couple of days. I couldn't be happier with this experience or with Jeremy as my sales rep. More

Excellent experience. Everyone was very friendly, and my salesman, Vlad, was very knowledgeable and helpful. Gave me a great deal! I would highly recommend this dealershipo to anyone and tell them to ask salesman, Vlad, was very knowledgeable and helpful. Gave me a great deal! I would highly recommend this dealershipo to anyone and tell them to ask for Vlad! More

Met with Tito at Douglas by a friends recommendation and wow what a great experience there with Tito... He seemed honest and knew alot about Volkswagens but most importantly he answered every question that wow what a great experience there with Tito... He seemed honest and knew alot about Volkswagens but most importantly he answered every question that I could think of... If your looking for a honest and very knowledgeable salesman then go buy a car from Tito.... More

Was very interested in a Volkswagen Jetta and had went to a dealer close to my job and wanted to take it for a test drive... Well after being at the dealer for about 10 mins I realized that the salesman did a dealer close to my job and wanted to take it for a test drive... Well after being at the dealer for about 10 mins I realized that the salesman did not know much about the car... But was very forceful in wanting me to buy it from him... Well I told him I was just looking.. The next day I went to Douglas and as soon as I came into the showroom I was greeted by a salesman named Tito... He sat me down and asked me about my wants and needs in the vehicle I was interested in... After driving the Jetta and Tito showing me the service department and just telling me everything about the Jetta... I couldn't help but make a deal with him... Awesome experience, I would let anyone I know that if they are looking at a vw, go see Tito... More

At the time my current vehicle broke down and I wasn’t sure if I wanted to purchase another car with payments, also I wasn’t sure if I was going to get approved because of my credit. I finally made a deci sure if I wanted to purchase another car with payments, also I wasn’t sure if I was going to get approved because of my credit. I finally made a decision to give it a try and I was approved that day and leaving with a vehicle of my choice without any problems. My sales representative was great and his name is Dave. He made me feel very comfortable and assured me that he was going to take good care of me. Any questions that I had he was able to answer them without a problem. He is definitely recommended by me. Trust me if you want a car and aren’t sure about anything go there and ask for Dave. More

My whole experience from start to finsh at Douglas VW was stress free, courteous,friendly and professional! Thank you Vlad, Chis and Dominic stress free, courteous,friendly and professional! Thank you Vlad, Chis and Dominic More