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Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,486 reviews

October 25, 2022

I can’t even begin to express the gratitude I feel after my experience with David S. and the team at Douglas Volkswagen. I came in firmly believing that I’d never be able to leave with a car. I have a prett More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David S, Patricia D
Nov 10, 2022 -

Douglas Volkswagen responded

Samantha, we are so grateful for your kind words on your recent visit with David and the team here at Douglas Volkswagen. Thanks for sharing your feedback, we hope to see you again in the future. Happy Driving!

October 21, 2022

Professional and honest service ! Russ answered all my questions and keep me updated on my car's progress. More

by markandjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Nov 10, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great review. Happy Driving!

October 20, 2022

I had to shop for a car during the worst time to buy/lease a vehicle after my car was totaled. It didn’t help that I have bad credit. David S. was not only incredibly pleasant to work with, he also More

by Welmis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David S
Oct 25, 2022 -

Douglas Volkswagen responded

We are so grateful for your kind words and for mentioning David was incredibly pleasant to work with. Thank you for taking the time to offer this great rating and review. Our team here at Douglas Volkswagen is always thrilled to hear such great feedback, we hope to see you again soon. Safe & Happy Driving!

October 02, 2022

Professional, communicative, responsive. I place a lot of trust in this dealership. Happy yo go back More

by Sandro_ocasio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Oct 18, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating. Happy Driving!

October 01, 2022

Isaac Bunton was patient and helpful in our search. He answered all our questions and was very accommodating in all our requests for test drives and viewing vehicles. I would recommend Isaac to anyone More

by jn22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Bunton
Oct 18, 2022 -

Douglas Volkswagen responded

Thank you for leaving such a great review and highlighting Isaac. You are right, he is the best! Our team here at Douglas VW is thrilled to hear great feedback, we hope to see you again soon, and bring a friend!

October 01, 2022

Dave Suchocki: transparent, honest, professional - he treats you like family! I was able to do what I thought was the impossible -a lease buyout with no hassle and accomplished in the matter of days!! O More

by edsirico@rocketmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Suchocki *****
Oct 18, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! I’m glad to hear Dave was helpful and did an outstanding job. We always strive for excellence in customer service. Safe & Happy driving!

September 30, 2022

David Suchoki worked with me for months trying to ensure I would get the best deal within my budget. He was patient and understanding. The car market right now is very competitive and we were able to work More

by Jclcustomproperties
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Suchoki
Oct 18, 2022 -

Douglas Volkswagen responded

Hi - Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

September 15, 2022

Vlad took really great care of us and made sure we got everything done that we needed. We thought it would take a week, only took a day. Picked the car up the next day. Wonderful service! More

by wolff109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad
Sep 20, 2022 -

Douglas Volkswagen responded

Thank you for this 5-star rating and review. We are happy Vlad was able to take care of you and your family. Happy Driving!

September 09, 2022

We live at the shore and travel about an hour to see Dominic and his team in the Service Dept. They are outstanding and give us the best customer service. We wouldn't go anywhere else. Thanks Dominic. More

by lstazzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in Service, Russ Arons
Sep 09, 2022 -

lstazzone responded

Dominic and his service team at Douglas Volkswagon are outstanding. Thanks for all the service and care for my car.

September 03, 2022

Great place. Always liked Douglas for service. Thanks for everything. Local and convenient with no hassle. More

by tman1492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Sep 06, 2022 -

Douglas Volkswagen responded

We really appreciate this 5-star rating and review!

Sep 07, 2022 -

tman1492 responded

Thanks again Douglas

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