Douglas Volkswagen

My husband and I recently purchased a Gulf TDI. We inquired first on the Douglas website. Russ, initially helped us with our inquiry and was very responsive, helpful and answered all of our questions inquired first on the Douglas website. Russ, initially helped us with our inquiry and was very responsive, helpful and answered all of our questions. He set up an appointment for us to look at the car with Chris. Chris was extremely knowledgeable about the Gulf TDI and was able to answer all of our questions regarding the Gulf. He was very patient and very helpful. Once we decided to purchase the car Matt, the finance manager, assisted us with the paperwork. Matt, was very thorough yet was able to complete all of our paper work in a timely manor. He reviewed all of our options in terms of interest rates as well as additional warranties available for purchase. In fact, we decided to purchase the extended warranty on the Gulf since it was a used car. I highly recommend Douglas VW and would go back there again when we need to purchase another vehicle. More

Great customer service,I walked in and was treated with kindness and professionalism ,They made the whole process of buying a car stress free and non time consuming, I would recommend anyone interested in kindness and professionalism ,They made the whole process of buying a car stress free and non time consuming, I would recommend anyone interested in buying a car to Isaac Bunton at Douglas Auto Group More

Jeremy Gutierrez was a pleasure to work with. He made the overall experience of leasing my first car simple and quick. I was very straight-forward with what I was looking to lease and what my price rang the overall experience of leasing my first car simple and quick. I was very straight-forward with what I was looking to lease and what my price range was. The team at Douglas VW worked with me and were able to get me exactly what I needed for exactly what I wanted to spend. This is my second VW, but they run in the family and we have had our best overall experience at Douglas VW in Summit. Frank Oddo referred Jeremy to me and the two made sure I left as satisfied as could be! Thanks again! More

I must say I was reall happy with Nicky Malanga. He quickly found me a preowned car that fit my needs and budget. I will tell you he and the douglas crew got me in and out, and I highly recommend them quickly found me a preowned car that fit my needs and budget. I will tell you he and the douglas crew got me in and out, and I highly recommend them. More

We were first-time car buyers so we went into this process with not a little trepidation about dealing with a car dealership. From start to finish, our experience at Douglas Volkswagon was a positi process with not a little trepidation about dealing with a car dealership. From start to finish, our experience at Douglas Volkswagon was a positive one. After fleeing from a few dealerships situated off of busy roadways, Douglas' location on a tree-lined street nestled in the middle of town was a welcome change of pace. Jeremy Gutierrez assisted us with the purchase of a GTI and my wife and I found him very knowledgeable and honest about the perks and considerations of the car, and generally very patient and pleasant to work with. Highly recommend him. We are looking forward to working with the staff at Douglas for years to come. Philip and Erica More

We love our new Passat. It has a lot of great features. Most importantly, it feels like a very solid, safe and reliable car, which is important to our family. Special thanks to Jeremy Gutierrez who sold us Most importantly, it feels like a very solid, safe and reliable car, which is important to our family. Special thanks to Jeremy Gutierrez who sold us the car. He was very friendly, down to earth, helpful and informative. He guided us through the whole process, explained all of our options and was a pleasure to deal with. We will definitely recommend the Passat and Jeremy Gutierrez to our friends and neighbors. Ed and Jill More

I gave the rating that I did because Douglas Motors met all my expectations in regards to friendliness and knowledge of product. My sales rep. Duncan Bradley was friendly,courtious, & technically very soun all my expectations in regards to friendliness and knowledge of product. My sales rep. Duncan Bradley was friendly,courtious, & technically very sound in regards to the particular VW model I was interested in, the CC sport. I would highly recommend this dealership and Mr. Bradley to my friends who are interested in VW's. More

Although I didn't purchase my 2013 VW Passat TDI SEL from Douglas, I had heard great things about the dealership so much so that I opted to bring my car there instead of the dealership from where I purc from Douglas, I had heard great things about the dealership so much so that I opted to bring my car there instead of the dealership from where I purchased it. I was able to make an appointment 2 days from when I booked and selected both the day and time I wanted. Steve Tsekouras, my service manager, was very friendly, helpful, and I definitely will be back. More

I recently bought a used 2010 CC from Douglas VW and couldn't be anymore pleased with the service or my car. Jimmy was so helpful, got me approved right away and was so nice he made me feel like i as in couldn't be anymore pleased with the service or my car. Jimmy was so helpful, got me approved right away and was so nice he made me feel like i as in good hands. I would recommend Douglas to anyone! More

Totally awesome experience. I walked in and was immediately greeted by Duncan who was very friendly and patient with all of my questions. I purchased a Jetta, and I love it so far. Duncan even call immediately greeted by Duncan who was very friendly and patient with all of my questions. I purchased a Jetta, and I love it so far. Duncan even called me a week later to make sure everything was running fine. Will definitely buy my next car hee. More