
Douglas Volkswagen
Summit, NJ
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Talk about Service!!!!! David Suchocki Went above and beyond to get me in my car. I have never owned a Volkswagen and was a little hesistant in the purchase. David was reassu David Suchocki Went above and beyond to get me in my car. I have never owned a Volkswagen and was a little hesistant in the purchase. David was reassuring and educated me on the vehicle. Most important The price for the car was well within my price range, I could not be happier with my 2011 Jetta and will ALWAYS come back to David when I want a new car, not Only that I will refer as many people as I can Quality salesmen come in very few quantities and David Suchocki is definitely a quality salesman, Thank you!!!!!! More
Good service, good price, and straightforward. Jeremy and Chris were very good to deal with. Jeremy explained all the features and the trade-offs between the vehicles I was considering so that I co Jeremy and Chris were very good to deal with. Jeremy explained all the features and the trade-offs between the vehicles I was considering so that I could make an informed choice. Chris handled the financing. Chris listened to my price expectations and went above and beyond to make a deal that worked for both parties. Chris also made sure I understood the terms of the warranty and thoroughly explained the financing options. The signing of the closing paperwork was very easy and efficient due to the use of a digital documents instead of paper documents. When the day came to pick up the car, Jeremy had arranged all the details with my insurance company, registration, etc. He went over the car and its features and controls very thoroughly. In short, he did everything possible to simplify the process for me. More
Great experience Nick was awesome getting me a fair value for my trade in and great value for my new car. Process was easy and stress free. Very friendly dealership Nick was awesome getting me a fair value for my trade in and great value for my new car. Process was easy and stress free. Very friendly dealership and positive experience. More
Excellect Service I purchased my car at an Audi dealer; however, did not like the service because they treated me like a kid. Friends of mine told me about Douglas. As I purchased my car at an Audi dealer; however, did not like the service because they treated me like a kid. Friends of mine told me about Douglas. As soon as I arrived at the service department, I was greeted with respect. Dominic was very helpful and knowledgeable and the prices were very fair. I would highly recommend this dealer for anyone in the area. More
Easy and informative new car purchase experience Nick was very informative and helpful in our new car purchase. His friendliness made the experience very pleasant and his depth of knowledge on all t Nick was very informative and helpful in our new car purchase. His friendliness made the experience very pleasant and his depth of knowledge on all the models helped us make a great decision. More
I purchased a 2014 VW Jetta from Douglas this past week and my experience was absolutely great. Chet and Simon were extremely nice and very easy to work with. They did not make buying process difficult at and my experience was absolutely great. Chet and Simon were extremely nice and very easy to work with. They did not make buying process difficult at all, and they gave me a great price too! I came in on a Wednesday afternoon, and was driving my new car by Thursday morning. I will definitely be coming back to Douglas for my future purchases, and I highly recommend asking for Chet and Simon. More
Excellent Service I Went to Douglas Volkswagen in Summit for a service check up and felt like I left with so much more. The service was great and tended to more than t I Went to Douglas Volkswagen in Summit for a service check up and felt like I left with so much more. The service was great and tended to more than they had to. The assistant service manager Tom made sure to check with me before all the work started, just to get my approval. They really went above and beyond, even washing my car free of charge. This is my second VW and I have been to many VW dealerships before. Douglas Summit is by far the friendliest and most attentive one I have had the pleasure of taking my car to. Top notch service. Will be sure to come back. More
I was met right away at Douglas by Nic Malagna. He I was met right away at Douglas by Nic Malagna. He treated me with dignity and respect. I was able to buy a car in my budget, and am very satisfied w I was met right away at Douglas by Nic Malagna. He treated me with dignity and respect. I was able to buy a car in my budget, and am very satisfied with everything. Thanks to Nic and Douglas! More
The car-buying experience at Douglas was wonderful. We worked with Jeremy Gutierrez and he made the experience exceptional. He took us slowly through every feature of the Jetta TDI, was friendly throughou worked with Jeremy Gutierrez and he made the experience exceptional. He took us slowly through every feature of the Jetta TDI, was friendly throughout, straight talking and helpful. No sales pitches or evasion of questions. My family commented afterward that they never had such a pleasant time buying a car. I would highly recommend Douglas and Jeremy. More
We had an fun, easy and enjoyable time this weekend purchasing my new Passat TDI. I knew the car I wanted, but Isaiah and Tito informed, demonstrated and explained the values and features of the Passa purchasing my new Passat TDI. I knew the car I wanted, but Isaiah and Tito informed, demonstrated and explained the values and features of the Passat TDI. Even the 'negotiations' for the trade-in and discounts was quick, easy and painless. Chris helped clarify and explain (and sell) the warranties, extended coverages, etc for my new car. and I LOVE IT. It's very fun to drive...and great power. I look forward to stopping by to say 'Hi'. Thanks. More