Douglas Volkswagen

Excellent customer service, clear communications, and professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great. professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great. More

They were great in every aspect of my service visit, from my appointment ,loaner,to the pick up. my appointment ,loaner,to the pick up. More

Always so accommodating. Friendly employees, great service. I’ve been coming here for many years! Friendly employees, great service. I’ve been coming here for many years! More

Excellent service, very professional. Vlad give me several options with the right details to make the final decision Vlad give me several options with the right details to make the final decision More

I purchased an ID. 4 and from ordering to delivery of the car, the experience was outstanding. Isaac was very helpful, great to work with and no surprises. 4 and from ordering to delivery of the car, the experience was outstanding. Isaac was very helpful, great to work with and no surprises. More

I had the pleasure and GREAT luck working with David Suchocki. I cannot put into words how grateful I am to have met such a wonderful, caring and honest individual who come into my life when I truly ju Suchocki. I cannot put into words how grateful I am to have met such a wonderful, caring and honest individual who come into my life when I truly just needed that help and direction! A stranger who went over and beyond for me. Countless - text, calls and emails- even after work hours to get things done due to the time sensitive deadline I was working with. He is extremely honest, thorough and knows exactly what to look for and doing. Mind blowing on how much I learned myself from him. Future friend ship was 100% made and I will be back for future vehicles! Win Win with Dave and the Douglas Volkswagen team! Thank you! Sincerely, Jennifer Santana More

I can’t even begin to express the gratitude I feel after my experience with David S. and the team at Douglas Volkswagen. I came in firmly believing that I’d never be able to leave with a car. I have a prett my experience with David S. and the team at Douglas Volkswagen. I came in firmly believing that I’d never be able to leave with a car. I have a pretty low Credit score, and am a freelancer, so I was made to believe, for a long time, that leasing/financing was off the table for me. Not only did David completely educate me about the particulars of my score and ways to improve it, he worked so hard to get me an approval. He sent me home in the car I wanted, and the entire process felt like I was being taken care of like a family member. I can’t thank David enough, and the whole staff at Douglas for such a seamless experience. I’m over-the-moon happy, and am driving a car that Exceeded my hopes!! More

Professional and honest service ! Russ answered all my questions and keep me updated on my car's progress. Russ answered all my questions and keep me updated on my car's progress. More

I had to shop for a car during the worst time to buy/lease a vehicle after my car was totaled. It didn’t help that I have bad credit. David S. was not only incredibly pleasant to work with, he also buy/lease a vehicle after my car was totaled. It didn’t help that I have bad credit. David S. was not only incredibly pleasant to work with, he also worked hard to get me approved, going the extra mile by helping me obtain a total loss letter from the insurance which was a bit of a challenge. The first time I went we weren’t able to get something in my price range. I respected the fact that he did not try to push me into getting something I couldn’t afford. Instead he said he’d give me a call if any trade-ins came in and he did. I wasn’t able to get the trim I wanted due to how expensive cars are right now but he provided me with options for how I can proceed when my credit improves or the market stabilizes. He even checked in to make sure I was enjoying the car. I would do business with Douglas VW again in the future, without hesitation. More

Professional, communicative, responsive. I place a lot of trust in this dealership. Happy yo go back I place a lot of trust in this dealership. Happy yo go back More