Back

Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

Directions

By Type

Showing 1,486 reviews

December 29, 2022

This was by far the best auto experience I ever had. It has great service, really professional employees and they are really kind. Overall, really good. More

by Ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 03, 2023 -

Douglas Volkswagen responded

Ronny, we greatly appreciate the kind words on your recent visit here at Douglas Volkswagen. We hope to see you again in the future!

December 13, 2022

Easy, no fuss, convenient, helpful and transparent service. Everything dealt with and no meaningless upselling. More

by david.elwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 15, 2022 -

Douglas Volkswagen responded

David, we appreciate the 5-star rating and great feedback and look forward to seeing you again. Thanks for choosing Douglas Volkswagen!

December 09, 2022

I’ve been looking for a car to buy for work and I finally found the one. Not only did I find the car but I found an amazing person to work with. David Suchocki at VW is a stand up man, made me feel as if I w More

by mcavallaro1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Dec 09, 2022 -

Douglas Volkswagen responded

Thank you for your very kind review of your recent visit with David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Douglas Volkswagen.

November 30, 2022

Best experience ever buying a car. And I've purchased many types of new and used cars but never VW. My sales rep Dave truly went out of his way to help me. Highly recommend seeing Dave More

by johnkomaniecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchoki, Russ Arons
Dec 05, 2022 -

Douglas Volkswagen responded

John - Thank you for choosing Douglas Volkswagen. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future!

November 27, 2022

Excellent customer service, clear communications, and professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great. More

by ahmedderaz360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Nov 30, 2022 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future!

November 27, 2022

They were great in every aspect of my service visit, from my appointment ,loaner,to the pick up. More

by miloutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 30, 2022 -

Douglas Volkswagen responded

We appreciate the 5-star rating and great feedback and look forward to seeing you again. Thank you for choosing Douglas Volkswagen!

November 20, 2022

Always so accommodating. Friendly employees, great service. I’ve been coming here for many years! More

by Mannings2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Nov 21, 2022 -

Douglas Volkswagen responded

Thank you, this review made our day!

November 11, 2022

Excellent service, very professional. Vlad give me several options with the right details to make the final decision More

by francisco_rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad Voskoynikov, Russ Arons
Nov 14, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to offer this great rating and review. We are so glad you had a great experience with Vlad here at Douglas Volkswagen. Safe & Happy Driving.

November 11, 2022

I purchased an ID. 4 and from ordering to delivery of the car, the experience was outstanding. Isaac was very helpful, great to work with and no surprises. More

by ALEX C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Nov 14, 2022 -

Douglas Volkswagen responded

Alex, we are so grateful for your kind words and mentioning Isaac was very helpful. Thank you for choosing Douglas Volkswagen!

November 03, 2022

I had the pleasure and GREAT luck working with David Suchocki. I cannot put into words how grateful I am to have met such a wonderful, caring and honest individual who come into my life when I truly ju More

by jsantana3891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Nov 10, 2022 -

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

...
11
...