
Douglas Volkswagen
Summit, NJ
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Very Happy With My Purchase I came in last week looking for a car. My husband and I were very pleased to work with Simon, he took the time to show us all our options and gave us I came in last week looking for a car. My husband and I were very pleased to work with Simon, he took the time to show us all our options and gave us a great deal. Simon was very friendly and he made everything very easy. Im happy with the Jetta that we bought and I recommend this dealership to other people who are looking for a car as well as a great service. More
Serviced all my needs First time car-buyer and I couldn't have been more pleased with how knowledgable my salesperson was. He steered me through the whole process, and pai First time car-buyer and I couldn't have been more pleased with how knowledgable my salesperson was. He steered me through the whole process, and paid attention to every little detail. More
Great respect for customer I dealt with Jeremy in buying two VW cars. He could not have been nicer or more professional. Even before meeting my salesman, everyone, from the pers I dealt with Jeremy in buying two VW cars. He could not have been nicer or more professional. Even before meeting my salesman, everyone, from the person who contacted me when I wrote them, to the Manager to the Finance Director were perfect. Service is heads and shoulders above that of any other dealer. I greatly recommend this dealer who complement the most terrific cars, in terms of design, quality and value in the U.S. market today. More
Smooth and Pleasant Experience Couldn't have been any nicer of an experience! After shopping the Jetta with various dealers, Douglas was the most courteous and pleasant dealershi Couldn't have been any nicer of an experience! After shopping the Jetta with various dealers, Douglas was the most courteous and pleasant dealership I have ever been to. More
Great buying experience Had a great experience buying my certified preowned vw passat , even tho my credit wasn't perfect they treated me as such I will definitely be making Had a great experience buying my certified preowned vw passat , even tho my credit wasn't perfect they treated me as such I will definitely be making my future vehicle purchase here . Thanks Dave! More
Thank You Douglas VW !!! I visited Douglas VW on a whim and Duncan helped me with the car I had been wanting to purchase. He was very helpful and knowledgeable making it possi I visited Douglas VW on a whim and Duncan helped me with the car I had been wanting to purchase. He was very helpful and knowledgeable making it possible to feel comfortable in my purchase. VW provides a respectable low pressure environment very different from other dealerships I have visited in the past. I was apprehensive going in but not on the way out. Thanks Duncan!!!! More
YAY Douglas VW! After reading some of the online reviews, I came to Douglas VW with high expectations. They did not disappoint! Jeremy made my car search very easy. H After reading some of the online reviews, I came to Douglas VW with high expectations. They did not disappoint! Jeremy made my car search very easy. He was super friendly and professional. He made everything about the car very transparent and was very straight forward and honest about his opinions. Jeremy made the process very short and sweet. I would definitely recommend talking to Jeremy about buying your next car! More
Very comfortable dealer experience! Working with Jeremy at Douglas Volkswagen was a pleasure. Very little pressure, no dishonesty and my car was ordered and delivered quickly! Upon deliv Working with Jeremy at Douglas Volkswagen was a pleasure. Very little pressure, no dishonesty and my car was ordered and delivered quickly! Upon delivery I was introduced to their service managers and look forward to continuing to have my car serviced by the friendly folks at Douglas. More
Regular Service Called service on short notice to see if I could stop by for some regular maintenance. I dealt with Cassandra who was very accommodating and was able Called service on short notice to see if I could stop by for some regular maintenance. I dealt with Cassandra who was very accommodating and was able to schedule me in for the exact time I was trying to come in. Once I arrived I was greeted and taken care of immediately. She kept me up to date on the progress of the work being done and assured me when it was almost done. She was very respectful of my time and asked if it was okay to perform a wash on the vehicle before proceeding to do so. I agreed since it was only a short wait longer, maybe another 10 minutes or so. All together a great experience and would definitely recommend everyone to get their car serviced here. More
Not your normal car buying experience - Douglas VW Thanks to Irene, my car buying experience at Douglas VW was a very good one. Irene was very professional, friendly and informative. I never had the Thanks to Irene, my car buying experience at Douglas VW was a very good one. Irene was very professional, friendly and informative. I never had the feeling that there was a catch. Irene has a great personality and helped me find just what i needed. Her colleague Mary, who first reached out to me was great as well. My experience with her over the phone was the reason iI chose Douglas VW over other dealerships. I highly recommend Douglas VW and their entire staff, even the finance guy Matt, who's a Giant's fan:) Great guy anyway! More