Douglas Volkswagen

Best customer service in the business Car shopping can be long and tidious, but Jeremy and Rich made it fast, fun, enjoyable, and seamless. I recommend them to everyone. They go above an Car shopping can be long and tidious, but Jeremy and Rich made it fast, fun, enjoyable, and seamless. I recommend them to everyone. They go above and beyond to service the customer. More

Second Phenomenal Experience In the past year, I've had the pleasure of purchasing not one, but two cars with Dave Suchocki. He made financing as painless as possible, and both t In the past year, I've had the pleasure of purchasing not one, but two cars with Dave Suchocki. He made financing as painless as possible, and both times, my partner and I were able to purchase the exact car we wanted. I would look no further for an amazing car buying experience, and have and will recommended Douglas and Dave to friends and family. More

Great Experience. Thanks Nick Malanga! My experience was excellent went in on a Thursday viewed the car, had my car valued for trade in, all the finance worked out and picked my new car up My experience was excellent went in on a Thursday viewed the car, had my car valued for trade in, all the finance worked out and picked my new car up after a week. I had Nick Malanga, he was very helpful and polite. He took his time and patience to explained to me every single feature of the car. I am very pleased with my new car. Love it!! :) More

dominic romano sevice consultant I have brought 3 cars deal ship treat very the same. When come to get my car service it like visiting with my family. My god bless them my favor is do I have brought 3 cars deal ship treat very the same. When come to get my car service it like visiting with my family. My god bless them my favor is dominic. Thank you, Greta Smallwood More

Douglas Volkswagen and Duncan Bradley I recently purchased a 2015 VW GTI. I was interested in a 2 door car at a time when not many 2 doors were available. As a result, I visited many diffe I recently purchased a 2015 VW GTI. I was interested in a 2 door car at a time when not many 2 doors were available. As a result, I visited many different VW dealerships and spoke with many different sales people. By far the sales person I felt most comfortable with was Duncan Bradley at Douglas VW in Summit, NJ. In addition to being personable and very knowledgeable about the GTI, he was truly committed to helping me finalize the details of the my car. He then helped me find that car instead of trying to pressure me into buying one that was on the lot, like so many of the other dealerships I visited tried. A great example of his commitment involved helping finalize my color choice. I wanted to see a blue GTI. After looking at another dealer’s webpage to find a blue one, I called to confirm it was there and stopped by. On arrival I was told, “Well we have a blue one, but it is one the remote lot. The blue GTI is the same color as that blue Golf. It looks the same.” That was all the help I got. At Douglas VW, after looking at a blue GTI, I asked what the silver looked like. They had silver on their remote lot. Duncan drove me there, got access and I looked at silver in person rather than imagining what it might look like by viewing a different car. Once I finalized my choice, Duncan performed an exhaustive search. He could find no car matching my specs that was readily available. Instead of trying to get me to settle on something else, we ordered the exact car I wanted from the factory. He took a refundable deposit, ordered it and got a scheduled delivery date. He kept me posted regularly on its progress and it arrived exactly on the date promised. I got all the extended warranty information before final sale so I could review it and ask questions before hand, instead of being pressured at paperwork signing to take coverage I didn’t want. Delivery went swiftly and super smooth. I have had the car two weeks now and it is outstanding. And to top it all off, I got it for a VERY attractive price. So it you are looking for an awesome car buying experience, go to Douglas VW and see Duncan Bradley. Tell him Joe G sent you! More

Excellent Experience, Ask for Jeremy!! My experience at Douglas VW was excellent and I have Jeremy Gutierrez to thank for that! I came in looking to lease a tiguan and was extremely pleased My experience at Douglas VW was excellent and I have Jeremy Gutierrez to thank for that! I came in looking to lease a tiguan and was extremely pleased with the service I got while there. Jeremy was very knowledgeable and helpful, answering any questions I had about the car and leasing policies. He made the car buying experience easy and most importantly stress free. I would recommend Douglas VW of Summit, and especially Jeremy to anyone interested in buying/leasing a VW! More

Professional Sales Experience! Went looking for a preowned car for my son, who just got his license. Isaac showed us a few, we liked them but we weren't sure right away. He was prof Went looking for a preowned car for my son, who just got his license. Isaac showed us a few, we liked them but we weren't sure right away. He was professional in following up with us after the fact, and the entire staff showed they truly cared about my son's vehicle choice. That's why we went back. I highly recommend them to anyone in the market. More

Service Call Had an excellent experience at Douglas VW with my service call. Service Consultant Dominic Romano was so friendly during my service call. However, mor Had an excellent experience at Douglas VW with my service call. Service Consultant Dominic Romano was so friendly during my service call. However, more importantly, he did everything he said he would do and completed the job at the original agreed upon time. I always can depend on Dominic to give me the quality of work I expect on a timely basis. There are no surprises with Dominic. His mood and professionalism are constant. More

Ask For Jeremy! Jeremy and Rich are the two nicest people I have ever met. They gave me all the information I needed and helped me stay within my budget. I will recom Jeremy and Rich are the two nicest people I have ever met. They gave me all the information I needed and helped me stay within my budget. I will recommend them to anyone I know that needs a new car! Thank you so much for all of your help, I LOVE my new Jetta! More

Great Experience Recently purchased a 2014 CC from Douglas. Worked with Simon Krugly who was very professional and knowledgeable. Will recommend him and the dealershi Recently purchased a 2014 CC from Douglas. Worked with Simon Krugly who was very professional and knowledgeable. Will recommend him and the dealership to friends. Tom Stefanik More