Back

Douglas Volkswagen

Summit, NJ

5.0
1,482 Reviews

491 Morris Ave.

Summit, NJ

07901

Directions

By Type

Showing 1,482 reviews

January 23, 2023

There is no other place to get a VW other than Douglas VW! If you are in the NY tri-state area don't waste your time with other dealerships, The team at Douglas is the best. My wife and I DREAD the car b More

by siabanis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chet
Jan 25, 2023 -

Douglas Volkswagen responded

We truly appreciate the kind words and great feedback on your recent visit. Thank you for choosing Douglas Volkswagen, enjoy your new Atlas!

January 22, 2023

Polite, diligent, the service video is a transparency game changer. I'm greatful!Thanks, Guys! More

by Gnelly44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic, Blake, Russ Arons
Jan 25, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen! We appreciate the great review.

January 21, 2023

Great service. Very helpful and polite. Delt with my insurance company directly so I didn't have to stress about estimates and payment. More

by Kaiserz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 25, 2023 -

Douglas Volkswagen responded

Thanks for sharing your experience and for choosing Douglas Volkswagen. We look forward to seeing you again in the future.

January 13, 2023

Mike went above and beyond to get me into the car I wanted. Everything from speaking with me on his day off, finding the correct financing for my situation, helping with an after market technology ins More

by JJJFFF23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tuzzo
Jan 17, 2023 -

Douglas Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2023

Marvin listened to the problems with my car. He explained things very well. And showed a real interest about the problems. More

by djrb58500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin, Russ Arons
Jan 17, 2023 -

Douglas Volkswagen responded

We really appreciate your feedback on your recent visit with Marvin. Thank you for choosing Douglas Volkswagen!

December 30, 2022

Service was excellent. Service department is efficient and professional. Loved the video provided by the tech regarding a warming that may need repair. More

by Andreavcerza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 03, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen and for letting us know our Service Department was efficient and professional. We look forward to seeing you again in the future.

December 29, 2022

This was by far the best auto experience I ever had. It has great service, really professional employees and they are really kind. Overall, really good. More

by Ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 03, 2023 -

Douglas Volkswagen responded

Ronny, we greatly appreciate the kind words on your recent visit here at Douglas Volkswagen. We hope to see you again in the future!

December 13, 2022

Easy, no fuss, convenient, helpful and transparent service. Everything dealt with and no meaningless upselling. More

by david.elwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 15, 2022 -

Douglas Volkswagen responded

David, we appreciate the 5-star rating and great feedback and look forward to seeing you again. Thanks for choosing Douglas Volkswagen!

December 09, 2022

I’ve been looking for a car to buy for work and I finally found the one. Not only did I find the car but I found an amazing person to work with. David Suchocki at VW is a stand up man, made me feel as if I w More

by mcavallaro1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Dec 09, 2022 -

Douglas Volkswagen responded

Thank you for your very kind review of your recent visit with David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Douglas Volkswagen.

November 30, 2022

Best experience ever buying a car. And I've purchased many types of new and used cars but never VW. My sales rep Dave truly went out of his way to help me. Highly recommend seeing Dave More

by johnkomaniecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchoki, Russ Arons
Dec 05, 2022 -

Douglas Volkswagen responded

John - Thank you for choosing Douglas Volkswagen. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future!

...
10
...