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Douglas Volkswagen

Summit, NJ

5.0
1,486 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,486 reviews

February 07, 2023

every one at Douglas vw are very friendly especially dave he walks me through of my new vehicle before i bought it i will definitely recommend my family and friends to go to Douglas vw and get a vehicle More

by martinhoward754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Russ Arons
Feb 07, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us such a kind review on your visit here at Douglas Volkswagen. We truly hope you are enjoying your new car!

Feb 07, 2023 -

martinhoward754 responded

oh yes i am enjoying my new ride i love it its got got so many feature so once again to everyone at douglas vw for working with me

February 04, 2023

We got our first EV from Douglas VW after a long wait from VW. Andrew Pontone, our sales executive, was a pleasure to work with. He made the process so simple and was extremely pro-active to guide us thr More

by Damini
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Pontone
Feb 07, 2023 -

Douglas Volkswagen responded

Thank you for taking the time to leave this great review. We appreciate your business and your feedback on your recent visit with Andrew here at Douglas Volkswagen. Hope to see you again in the future.

January 28, 2023

Going to Douglas Volkswagen was a great experience. David Suchocki was patient and explained everything to me. He treated me like I was family I will never go to another dealer after this experience. More

by c.perrine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 30, 2023 -

Douglas Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2023

Dave is simply amazing. Kind, understanding, incredibly knowledgeable, and just an overall pleasure to deal with. Honest, fair and upfront from start to finish. I’ll definit More

by Bellz147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Jan 30, 2023 -

Douglas Volkswagen responded

Thank you for taking the time to offer this great rating and review. We are so glad you had a great experience with Dave here at Douglas Volkswagen.

January 23, 2023

There is no other place to get a VW other than Douglas VW! If you are in the NY tri-state area don't waste your time with other dealerships, The team at Douglas is the best. My wife and I DREAD the car b More

by siabanis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chet
Jan 25, 2023 -

Douglas Volkswagen responded

We truly appreciate the kind words and great feedback on your recent visit. Thank you for choosing Douglas Volkswagen, enjoy your new Atlas!

January 22, 2023

Polite, diligent, the service video is a transparency game changer. I'm greatful!Thanks, Guys! More

by Gnelly44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic, Blake, Russ Arons
Jan 25, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen! We appreciate the great review.

January 21, 2023

Great service. Very helpful and polite. Delt with my insurance company directly so I didn't have to stress about estimates and payment. More

by Kaiserz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 25, 2023 -

Douglas Volkswagen responded

Thanks for sharing your experience and for choosing Douglas Volkswagen. We look forward to seeing you again in the future.

January 13, 2023

Mike went above and beyond to get me into the car I wanted. Everything from speaking with me on his day off, finding the correct financing for my situation, helping with an after market technology ins More

by JJJFFF23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tuzzo
Jan 17, 2023 -

Douglas Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2023

Marvin listened to the problems with my car. He explained things very well. And showed a real interest about the problems. More

by djrb58500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin, Russ Arons
Jan 17, 2023 -

Douglas Volkswagen responded

We really appreciate your feedback on your recent visit with Marvin. Thank you for choosing Douglas Volkswagen!

December 30, 2022

Service was excellent. Service department is efficient and professional. Loved the video provided by the tech regarding a warming that may need repair. More

by Andreavcerza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 03, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen and for letting us know our Service Department was efficient and professional. We look forward to seeing you again in the future.

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