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Douglas Volkswagen

Summit, NJ

5.0
1,494 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,494 reviews

February 07, 2025

Son had a car malfunction on Saturday on NYS Thruway. Was towed to dealer Sunday night. Car was diagnosed and repaired by Wednesday morning. Great communication and customer experience. Thank you Mar More

by Tiguan driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
February 05, 2025

I’m a true believer in Gods timing and on Friday, February 31, it was the right time to have Dave help me lease a beautiful car. I cannot say enough about Dave and how he guided me through this proc More

by Tyson1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
January 25, 2025

I was treated with courtesy and the vehicle's issues were addressed quickly. No complaints. More

by Kztabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Feb 03, 2025 -

Douglas Volkswagen responded

Thank you so much for your positive comments about Douglas Volkswagen! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 23, 2025

Return customer and when I tell you David Suchocki went above and beyond. This man never forced me into anything but taught me about financing and leasing. He not only was my salesman but bec More

by Jandry C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki, Russ Arons
Feb 03, 2025 -

Douglas Volkswagen responded

Thank you for the fantastic 5-star review! We're so glad to know that you had a positive experience with us. We take pride in providing top-notch service, and it's great to see it reflected in your feedback. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

December 29, 2024

I recently worked with David and wanted to take the time to acknowledge how amazing he is. I have been to quite a few VW dealerships in multiple states (New Jersey, Tennessee, and Missouri). Of all the sale More

by Elayshia.mace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S
Dec 30, 2024 -

Douglas Volkswagen responded

Thank you Elayshia, for your wonderful review! We're thrilled to hear that you enjoyed your experience with David here at Douglas Volkswagen. Your satisfaction is our priority, and we're thrilled to have met your expectations.

December 21, 2024

Thank you so much David you’re a life saver I appreciate your honesty through the whole time tryna get us an approved for a car. I’m very grateful that you helped us at a time of need. we appreciate your pa More

by Nisha26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David s
Dec 30, 2024 -

Douglas Volkswagen responded

Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with David. If you ever need anything, please don't hesitate to reach out.

December 15, 2024

David S. was truly exceptional throughout our entire experience. Our journey was a lengthy one, as we carefully navigated through various options to find the More

by wilmalkin21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Dec 30, 2024 -

Douglas Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that David was able to assist you in finding the perfect car that met both your needs and your budget. His dedication to providing a thoughtful, personalized experience is exactly what we strive for, and we're so glad he was able to make the process smooth and enjoyable for you. Congratulations on your new car, and we appreciate your trust in us. If you ever need anything in the future, don’t hesitate to reach out!

December 13, 2024

The best experience! Worked well with me before the sale by phone. I traveled 100 miles and it was so worth it! Loved everyone there. They made my trade in and purchase More

by hmortman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 30, 2024 -

Douglas Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that your experience was worth the journey, and we're glad our team could make your trade-in and purchase as smooth as possible. It's wonderful to know that you loved everything about your visit. We truly appreciate your trust and look forward to serving you again in the future!

October 20, 2024

I had an amazing experience here. Dave was my salesman & he was awesome. He wasn’t pushy at all, he listened to what I wanted & was looking for. He made my experience very easy. He ha More

by Michele9455
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with us. If you ever need anything, please don't hesitate to reach out.

October 11, 2024

We all know car buying can be a complicated event. We have been through it for years and every time there are the concerns that you will choose the wrong dealership and/or sales person In most of th More

by John Granelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Oct 24, 2024 -

Douglas Volkswagen responded

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Douglas Volkswagen. We do hope we can be of assistance in the future. Take care!

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