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Douglas Volkswagen

Summit, NJ

5.0
1,489 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,489 reviews

December 21, 2024

Thank you so much David you’re a life saver I appreciate your honesty through the whole time tryna get us an approved for a car. I’m very grateful that you helped us at a time of need. we appreciate your pa More

by Nisha26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David s
December 15, 2024

David S. was truly exceptional throughout our entire experience. Our journey was a lengthy one, as we carefully navigated through various options to find the More

by wilmalkin21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
December 13, 2024

The best experience! Worked well with me before the sale by phone. I traveled 100 miles and it was so worth it! Loved everyone there. They made my trade in and purchase More

by hmortman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
October 20, 2024

I had an amazing experience here. Dave was my salesman & he was awesome. He wasn’t pushy at all, he listened to what I wanted & was looking for. He made my experience very easy. He ha More

by Michele9455
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with us. If you ever need anything, please don't hesitate to reach out.

October 11, 2024

We all know car buying can be a complicated event. We have been through it for years and every time there are the concerns that you will choose the wrong dealership and/or sales person In most of th More

by John Granelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Oct 24, 2024 -

Douglas Volkswagen responded

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Douglas Volkswagen. We do hope we can be of assistance in the future. Take care!

October 09, 2024

My experience with Dave was above and beyond! From the moment I walked in to the moment I left, he exceeded my expectations for service! He was even kind enough to mail me my tags since I was ver More

by t.tirimacco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you so much for your positive review on your recent visit. We look forward to seeing you again in the future.

October 08, 2024

So it was that time. ..... lease was up what do I do? Well thank goodness for Dave Suchocki!!!!!! He made the process so easy, stress free and literally the best customer More

by tarynlatham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

The service and body shop departments provide wonderful customer service time and time again. We’ve been a customer for almost ten years and continue to be satisfied! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie DeSantis
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you for taking the time to let us know how we did. We look forward to your next visit! Take care!

August 31, 2024

Easiest deal I’ve ever done. Had an an agreement on price in under 5 minutes of negotiations, came in and signed the paperwork, everything was exactly as agreed. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuzzo, Russ Arons
Oct 24, 2024 -

Douglas Volkswagen responded

Thank you for sharing your experience with us, Mike! We're happy to hear it went well and truly appreciate your feedback!

August 24, 2024

great service as always at Douglas. marvin always explains any issues with my car clearly. appreciate the mechanic's video as well. there's a reason i keep coming back here for my car's More

by dileri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
Oct 24, 2024 -

Douglas Volkswagen responded

Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you!

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