Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Douglas INFINITI
Summit, NJ
685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 685 reviews
May 08, 2021
Attentive to our concerns, answered all questions to our satisfaction and corrected any issues immediately. Took all the time needed to show all of the car features satisfaction and corrected any issues immediately. Took all the time needed to show all of the car features More
by Goshor1
Employees Worked With
Gil and Christopher
May 07, 2021
Very flexible and accommodating.Helpful and willing to Very flexible and accommodating. Helpful and willing to work with me and fulfill my current needs. Gil Coronado is an outstanding salesman. I apprec Very flexible and accommodating. Helpful and willing to work with me and fulfill my current needs. Gil Coronado is an outstanding salesman. I appreciate your assistance in handling my situation. Thank you, More
by Dee
Employees Worked With
Gil Coronado
April 29, 2021
It was an overall great experience form start to finish!! Alex was great to work with, the quotes & fees did not change from start to finish, I would definitely recommend them! Alex was great to work with, the quotes & fees did not change from start to finish, I would definitely recommend them! More
by smoorhouse155
Employees Worked With
Russ Arons
April 11, 2021
From start to finish was a perfect day ! Alex kept his From start to finish was a perfect day ! Alex kept his word about everything and made our experience great ! Definitely will recommend this dealer From start to finish was a perfect day ! Alex kept his word about everything and made our experience great ! Definitely will recommend this dealership to others More
by Ermr26
Employees Worked With
Alex , Stefani Patterson, Russ Arons
April 07, 2021
I bought my 04 g35 from Douglas and have bee satisfied with my service over the years until recently. It appears that all of the service reps and service manager were replaced in the past year or two. M with my service over the years until recently. It appears that all of the service reps and service manager were replaced in the past year or two. My most recent experience, which precipitated this review, is as follows: 1. I called up inquiring what it would cost to replace the power steering pump on my G35, 2. After waiting several hours for the call back I called them back. 3. I was informed by a phone person that the rep told her they do not give quotes for repairs over the phone. 4. They did not have the courtesy to call me back to inform me of that. I have had no problems get a repair quotes from any other dealer. As such I will not be servicing my car there ever again. More
by nicksac
Employees Worked With
Do not know his name
April 02, 2021
Alex was professional, responsive and paid close attention to detail. Working with him made my experience at Douglas Infiniti easy and seamless. I would highly recommend!! attention to detail. Working with him made my experience at Douglas Infiniti easy and seamless. I would highly recommend!! More
by E.S.
Employees Worked With
Alex
April 01, 2021
Great experience, starting with salesman Alex and with finance manager Chris. It's nice to get a good price right off the bat without any major haggling. This is our fourth car from Douglas service has al finance manager Chris. It's nice to get a good price right off the bat without any major haggling. This is our fourth car from Douglas service has always been outstanding . More
by George G
Employees Worked With
Alex Anagnostou and Chris Ng
April 01, 2021
Alex was our salesperson and he was able to help us find the right car for within our budget. The manager Jim also was very nice. The process was easy and I am so happy with my purchase and now my new car. the right car for within our budget. The manager Jim also was very nice. The process was easy and I am so happy with my purchase and now my new car. Thank you!!! -Lena Kostadinovska More
by Lenakostadinovska
Employees Worked With
Russ Arons
March 31, 2021
It was a painless exercise for someone who was 90 miles away and met with the dealership exactly once. I would do it again anytime away and met with the dealership exactly once. I would do it again anytime More
by rogowski
Employees Worked With
Jay & Henry, both were attentive & great
March 28, 2021
Casey Jackson, sales rep, was very friendly and willing to help the customer. I really appreciate his help to do a new lease from Douglas Infiniti. I was with Ramsey Infiniti over 10 years but I am glad to help the customer. I really appreciate his help to do a new lease from Douglas Infiniti. I was with Ramsey Infiniti over 10 years but I am glad that I found Casey from Douglas Infiniti. I will definitely refer Casey to my clients and friends~~ More
by SAMUEL001
Employees Worked With
Casey Jackson
