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Douglas INFINITI
Summit, NJ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
April 07, 2021
I bought my 04 g35 from Douglas and have bee satisfied with my service over the years until recently. It appears that all of the service reps and service manager were replaced in the past year or two. M with my service over the years until recently. It appears that all of the service reps and service manager were replaced in the past year or two. My most recent experience, which precipitated this review, is as follows: 1. I called up inquiring what it would cost to replace the power steering pump on my G35, 2. After waiting several hours for the call back I called them back. 3. I was informed by a phone person that the rep told her they do not give quotes for repairs over the phone. 4. They did not have the courtesy to call me back to inform me of that. I have had no problems get a repair quotes from any other dealer. As such I will not be servicing my car there ever again. More
by nicksac
Employees Worked With
Do not know his name
April 02, 2021
Alex was professional, responsive and paid close attention to detail. Working with him made my experience at Douglas Infiniti easy and seamless. I would highly recommend!! attention to detail. Working with him made my experience at Douglas Infiniti easy and seamless. I would highly recommend!! More
by E.S.
Employees Worked With
Alex
April 01, 2021
Great experience, starting with salesman Alex and with finance manager Chris. It's nice to get a good price right off the bat without any major haggling. This is our fourth car from Douglas service has al finance manager Chris. It's nice to get a good price right off the bat without any major haggling. This is our fourth car from Douglas service has always been outstanding . More
by George G
Employees Worked With
Alex Anagnostou and Chris Ng
April 01, 2021
Alex was our salesperson and he was able to help us find the right car for within our budget. The manager Jim also was very nice. The process was easy and I am so happy with my purchase and now my new car. the right car for within our budget. The manager Jim also was very nice. The process was easy and I am so happy with my purchase and now my new car. Thank you!!! -Lena Kostadinovska More
by Lenakostadinovska
Employees Worked With
Russ Arons
March 31, 2021
It was a painless exercise for someone who was 90 miles away and met with the dealership exactly once. I would do it again anytime away and met with the dealership exactly once. I would do it again anytime More
by rogowski
Employees Worked With
Jay & Henry, both were attentive & great
March 28, 2021
Casey Jackson, sales rep, was very friendly and willing to help the customer. I really appreciate his help to do a new lease from Douglas Infiniti. I was with Ramsey Infiniti over 10 years but I am glad to help the customer. I really appreciate his help to do a new lease from Douglas Infiniti. I was with Ramsey Infiniti over 10 years but I am glad that I found Casey from Douglas Infiniti. I will definitely refer Casey to my clients and friends~~ More
by SAMUEL001
Employees Worked With
Casey Jackson
March 15, 2021
The sales team at Douglas Infiniti, and especially John Lato, makes the process easy, friendly, and as simple as possible. They are professional and straightforward. Lato, makes the process easy, friendly, and as simple as possible. They are professional and straightforward. More
by A. Keller
Employees Worked With
Russ Arons
March 05, 2021
Excellent salesman, Gil Coronado and others. Leased a QX50 which is a bit complicated, and goy clear explanation of all the gizmos. Also good deal with trade-in of 2012 EX. QX50 which is a bit complicated, and goy clear explanation of all the gizmos. Also good deal with trade-in of 2012 EX. More
by melvigman
Employees Worked With
Gil Coronado
March 03, 2021
I've been with this dealership for 30 years. They're the best. Never disappointment. I'd be buying another Infinity if I liked the styling. Will keep the old one because I know they'll keep it in shape. best. Never disappointment. I'd be buying another Infinity if I liked the styling. Will keep the old one because I know they'll keep it in shape. More
by koglobal
Employees Worked With
mario
March 03, 2021
Gill was exceptional. His ability to be friendly and courteous is rare..We are also leasing a Q50 and Gill is the reason we we returned. I wouldn’t hesitate to use Gill and Douglas infinity again. J courteous is rare..We are also leasing a Q50 and Gill is the reason we we returned. I wouldn’t hesitate to use Gill and Douglas infinity again. Jerry & Patty M. More
by Jerry Manochio
Employees Worked With
Coranando, Gill
