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Douglas INFINITI
Summit, NJ
688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 688 reviews
January 23, 2022
This is our second purchase with this dealership and we are very satisfied with our experience. Everyone one is always willing and happy to assist whenever we come to the dealership. There are a professio are very satisfied with our experience. Everyone one is always willing and happy to assist whenever we come to the dealership. There are a professional and friendly group to deal with. More
by Vee
Employees Worked With
Arnie
October 27, 2021
I had some issues with my QX30 the mechanic pointed out, it showed up when the computer was hooked up to my vehicle. I dropped off my vehicle on Monday and picked it up on Saturday-all is running great! I l it showed up when the computer was hooked up to my vehicle. I dropped off my vehicle on Monday and picked it up on Saturday-all is running great! I love that upon my arrival I was immediately assisted by AnaMarie! Staff is ALWAYS pleasant and eager to assist. Thank you to all! More
by My Infiniti Qx30
Employees Worked With
Rich, Ana Marie
October 04, 2021
Great experience. Staff is great. Had loaner car Great experience. Staff is great. Had loaner car available and was able to use for the weekend. Great experience. Staff is great. Had loaner car available and was able to use for the weekend. More
by Kjpeterson1
Employees Worked With
Stefani Patterson, Russ Arons
October 02, 2021
Gil was outstanding in every way! We have been using him for over a decade and always return to Infiniti because of his dedication to us. Chris was also a pleasure to deal with! for over a decade and always return to Infiniti because of his dedication to us. Chris was also a pleasure to deal with! More
by Mzornitzer
Employees Worked With
Gil Coronado, Chris-finance
July 31, 2021
Gil was great to work with. No hassles, clear communication, excellent service. Went in for a test drive and ultimately came to a fair price and a purchase. communication, excellent service. Went in for a test drive and ultimately came to a fair price and a purchase. More
by Bob
Employees Worked With
Chris Ng
July 14, 2021
excellent prompt service, very responsive. Service Rep ordered the parts immediately and the rear windshield was replaced within two days. Overall experience was excellent, and they kept me notified with ordered the parts immediately and the rear windshield was replaced within two days. Overall experience was excellent, and they kept me notified with updates. More
by TDK
Employees Worked With
Roni Taha
June 24, 2021
Luke Calder was exceptionally helpful. He knew how all the features of Honda work and explained them well. I appreciated his help and am very satisfied with the vehicle. My experience with your dealersh the features of Honda work and explained them well. I appreciated his help and am very satisfied with the vehicle. My experience with your dealership was outstanding in all aspects. My thanks to everyone. More
by pekelover
Employees Worked With
Luke Calder
June 22, 2021
John is the best!! After shopping around calling every Infiniti dealership around, I finally gave up my search when I reached John from Douglas Infiniti. He didn’t play games or try to hassle and when he Infiniti dealership around, I finally gave up my search when I reached John from Douglas Infiniti. He didn’t play games or try to hassle and when he said he’d call back in 5 minutes he always did! Great working with John he handled everything and made this car buying experience easy and enjoyable. Thank you again John! More
by Rpgp1223
Employees Worked With
John
June 13, 2021
We had to be flat-bedded to our Infinity dealership as we were unable to start the car for no apparent reason. We tried to use our special key but there no longer is a slit for the special key to connect w were unable to start the car for no apparent reason. We tried to use our special key but there no longer is a slit for the special key to connect with. This we found out after calling Infinity, after hours, and a very caring, conscientious woman tried to assist us and informed us about our need to flat-bed. The Infinity dealership in Summit was very concerned and did their best to diagnose the car; they kept the car a second day to assure us and themselves the car "was fixed" . More
by levy.j
Employees Worked With
Mario, George, Nadine,
