Douglas INFINITI
Summit, NJ
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My experience was great. Armand was helpful and knowledgeable. He helped me make am important decision without being pushy. He was extremely patient and took the time to answer all my questions. knowledgeable. He helped me make am important decision without being pushy. He was extremely patient and took the time to answer all my questions. More
AnaMarie Was outstanding I purchased an Infiniti Q50 Red Sport from an outside dealer and they assured me that the car was a safe and didn’t have any issues. After a week I had concerns that the dealer did Sport from an outside dealer and they assured me that the car was a safe and didn’t have any issues. After a week I had concerns that the dealer did not want to assist me with so I took it to Douglas Infiniti and I was introduced to AnaMarie and explained my situation right away she said she’s going to diagnose the vehicle 100% and let me know any and everything that’s wrong with the vehicle. Once she found out the vehicle was an unsafe vehicle she called me and told me to give that car back to the dealer and as much as I like the car i did what she said and to be honest the issue that it had she basically save my life especially due to the vehicle having a broken sub frame any pothole could have broken the wheel and injured me and or others. I shopped around and purchased another Infiniti Q50 once again and I took it straight to her being that she was so professional and was great at her job once this vehicle was diagnosed she assured me I had a good one and I felt very safe. Thanks AnaMarie I will continue to do business with you at Douglas Infiniti More
This is our second purchase with this dealership and we are very satisfied with our experience. Everyone one is always willing and happy to assist whenever we come to the dealership. There are a professio are very satisfied with our experience. Everyone one is always willing and happy to assist whenever we come to the dealership. There are a professional and friendly group to deal with. More
I had some issues with my QX30 the mechanic pointed out, it showed up when the computer was hooked up to my vehicle. I dropped off my vehicle on Monday and picked it up on Saturday-all is running great! I l it showed up when the computer was hooked up to my vehicle. I dropped off my vehicle on Monday and picked it up on Saturday-all is running great! I love that upon my arrival I was immediately assisted by AnaMarie! Staff is ALWAYS pleasant and eager to assist. Thank you to all! More
Great experience. Staff is great. Had loaner car Great experience. Staff is great. Had loaner car available and was able to use for the weekend. Great experience. Staff is great. Had loaner car available and was able to use for the weekend. More
Gil was outstanding in every way! We have been using him for over a decade and always return to Infiniti because of his dedication to us. Chris was also a pleasure to deal with! for over a decade and always return to Infiniti because of his dedication to us. Chris was also a pleasure to deal with! More
Gil was great to work with. No hassles, clear communication, excellent service. Went in for a test drive and ultimately came to a fair price and a purchase. communication, excellent service. Went in for a test drive and ultimately came to a fair price and a purchase. More
excellent prompt service, very responsive. Service Rep ordered the parts immediately and the rear windshield was replaced within two days. Overall experience was excellent, and they kept me notified with ordered the parts immediately and the rear windshield was replaced within two days. Overall experience was excellent, and they kept me notified with updates. More