Douglas INFINITI
Summit, NJ
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I am revising my previous review of Douglas Infiniti based on the following: apparently there was a misunderstading between Jaime and I concerning the pricing on the extedned warranty (I had last year's based on the following: apparently there was a misunderstading between Jaime and I concerning the pricing on the extedned warranty (I had last year's pricing). In the end, he DID indeed offer me a competitive pirce on the extended warranty. I certainly would not hesistate to give him a call in the future! More
the dealership met all my needs,were able to answer all my questions and concerns and able to provide me with a great price.the salesperson GIL was great i would defenitley get another infinti from them my questions and concerns and able to provide me with a great price.the salesperson GIL was great i would defenitley get another infinti from them highly recommend douglas infiniti just lease g37x More
Mike was extremely helpful in getting my son into his "new" used car. He worked with us on price, was patient when we couldn't pick up the car when we originally thought - overall a very nice gentlemen "new" used car. He worked with us on price, was patient when we couldn't pick up the car when we originally thought - overall a very nice gentlemen to work with. After having a very bad experience with buying a used car for my other son, I was very hesitant about buying from a dealership and Mike made be believe that there might be a few honest car salesmen out there! I would definitely recommend this dealership to family and friends! More
Great service, customer care, and quality service. Fast service was also a plus for me. All my questions were answered with knowledge and a smile by Mario Delgado. I will refer my friends to this place of service was also a plus for me. All my questions were answered with knowledge and a smile by Mario Delgado. I will refer my friends to this place of business, and i will also continue to come. Thank you again! More
I have been bringing my vehicle to Douglas Infiniti for years. I switched from Infiniti of Manhattan. These guys are great & trustworthy. Alexis in service is wonderful & a true professional. They stan years. I switched from Infiniti of Manhattan. These guys are great & trustworthy. Alexis in service is wonderful & a true professional. They stand by their work - which is paramount. They are also quick & have very trained employees - so the price ends out working in your favor in the end. Two thumbs up! More
When I arrive at Douglas Infiniti I was immediately greeted by a wonderful service advisor named Alexis Vassilatos. She obtained all my information, identified the purpose of my visit and followed up w greeted by a wonderful service advisor named Alexis Vassilatos. She obtained all my information, identified the purpose of my visit and followed up with me over the phone once the work was identified and completed. When I returned, my car was ready, washed and Alexis assisted me in understanding the issues with the car and also identified the maintence my car would need soon enough. I will definately be coming back to Douglas Infiniti and I will definately be working exclusively with Alexis Vassilatos. More
The service department at douglas is great. They are courteous, and very professional. I've been dealing w/them for over 10 years, especially Mario Delgado, my car is fixed right the first time, and rea courteous, and very professional. I've been dealing w/them for over 10 years, especially Mario Delgado, my car is fixed right the first time, and ready on time for pick-up. Its a very easy and hassle free experience. More
I really dislike shopping for cars because I feel that all the things that the shopper is looking for gets lost in tranlation between them and the salesperson. However, I found that at Douglas my salesma all the things that the shopper is looking for gets lost in tranlation between them and the salesperson. However, I found that at Douglas my salesman listened to my needs in a vehicle, and really tried to match those needs. He was also sensitive to my financial restraints. He was polite and took the time necessary to help me achieve my goals. My salesman was Isaac Bunton. More
Aaron was an amazing sales person and someone that I'd highly recommend to anyone! He was attentive and took care of everything while at the same time making sure I was up to speed with everything going highly recommend to anyone! He was attentive and took care of everything while at the same time making sure I was up to speed with everything going on. He made the experience an enjoyable one for me and my family. More
I recommend this dealership over any other one. The only reason i bought from here is because of the staff and the salesman (Mike C.) in particular. The price was the best out of 3 other dealerships, but th reason i bought from here is because of the staff and the salesman (Mike C.) in particular. The price was the best out of 3 other dealerships, but the service and overall vibe that i recieved from Mike was what really set them apart from others. Excellent people to work with! More