Douglas INFINITI

Perfect Transaction - Bent over backwards to provide a buying experience second to none. Negotiations went flawless, F+I went flawless. Interaction with all staff flawless. Every aspect of the transact buying experience second to none. Negotiations went flawless, F+I went flawless. Interaction with all staff flawless. Every aspect of the transaction was perfect - perfect. I can not express how happy I am with this buying experience. I have bought highline cars from the, 800 pound gorilla, dealer in NJ, for years, but they lost me because of my latest sales - negitive - experience with them. Ed and MIke seized the opportunity to sell me a car, bring me into the Infiniti family and gain a new customer- and they executed. Skip them all and call MIke or Ed - no fuss no muss - just perfection. Better yet, go to them all and then head to Douglas Infiniti to ease your mind that you made the right decision to visit them. Thanks Ed and Mike - I will be back and I will recommend you to my friends and colleagues..over and over. Bravo - Very Satisfied Customer, Eric More

My husband and I have not been in the market for a new car in the last 10 years. My husband did all the research and chose Douglas Infiniti in Summit because that is where I grew up. We got hooked up with car in the last 10 years. My husband did all the research and chose Douglas Infiniti in Summit because that is where I grew up. We got hooked up with Mike and all in all had a good experience. There were a few bumps in the road (no pun intended) but in the end everything worked out fine. We love our new car and would definitely recommend Douglas Infiniti to a friend. More

Michael was easy to deal with and provided a pressure-free environment. He also got down to my price range without making it difficult. I'm hoping this continues when my lease is up and I'm ba pressure-free environment. He also got down to my price range without making it difficult. I'm hoping this continues when my lease is up and I'm back to square one looking for a new car again! The whole staff seemed friendly and even the owner introduced himself and thanked me for my business. A week later, I also received a rather large box of popcorn to additionally thank me for dealing with them. Thank you! More

I am revising my previous review of Douglas Infiniti based on the following: apparently there was a misunderstading between Jaime and I concerning the pricing on the extedned warranty (I had last year's based on the following: apparently there was a misunderstading between Jaime and I concerning the pricing on the extedned warranty (I had last year's pricing). In the end, he DID indeed offer me a competitive pirce on the extended warranty. I certainly would not hesistate to give him a call in the future! More

the dealership met all my needs,were able to answer all my questions and concerns and able to provide me with a great price.the salesperson GIL was great i would defenitley get another infinti from them my questions and concerns and able to provide me with a great price.the salesperson GIL was great i would defenitley get another infinti from them highly recommend douglas infiniti just lease g37x More

Mike was extremely helpful in getting my son into his "new" used car. He worked with us on price, was patient when we couldn't pick up the car when we originally thought - overall a very nice gentlemen "new" used car. He worked with us on price, was patient when we couldn't pick up the car when we originally thought - overall a very nice gentlemen to work with. After having a very bad experience with buying a used car for my other son, I was very hesitant about buying from a dealership and Mike made be believe that there might be a few honest car salesmen out there! I would definitely recommend this dealership to family and friends! More

Great service, customer care, and quality service. Fast service was also a plus for me. All my questions were answered with knowledge and a smile by Mario Delgado. I will refer my friends to this place of service was also a plus for me. All my questions were answered with knowledge and a smile by Mario Delgado. I will refer my friends to this place of business, and i will also continue to come. Thank you again! More

I have been bringing my vehicle to Douglas Infiniti for years. I switched from Infiniti of Manhattan. These guys are great & trustworthy. Alexis in service is wonderful & a true professional. They stan years. I switched from Infiniti of Manhattan. These guys are great & trustworthy. Alexis in service is wonderful & a true professional. They stand by their work - which is paramount. They are also quick & have very trained employees - so the price ends out working in your favor in the end. Two thumbs up! More

When I arrive at Douglas Infiniti I was immediately greeted by a wonderful service advisor named Alexis Vassilatos. She obtained all my information, identified the purpose of my visit and followed up w greeted by a wonderful service advisor named Alexis Vassilatos. She obtained all my information, identified the purpose of my visit and followed up with me over the phone once the work was identified and completed. When I returned, my car was ready, washed and Alexis assisted me in understanding the issues with the car and also identified the maintence my car would need soon enough. I will definately be coming back to Douglas Infiniti and I will definately be working exclusively with Alexis Vassilatos. More

The service department at douglas is great. They are courteous, and very professional. I've been dealing w/them for over 10 years, especially Mario Delgado, my car is fixed right the first time, and rea courteous, and very professional. I've been dealing w/them for over 10 years, especially Mario Delgado, my car is fixed right the first time, and ready on time for pick-up. Its a very easy and hassle free experience. More