Douglas INFINITI

I RATE DOUGLAS INFINITI IN SUMMIT NEW JERSEY AS THE TOP DEALERSHIP IN NEW JERSEY NO ONE COMES CLOSE TO THE SERVICE AND THE SALES PEOPLE THEY ARE AS GOOD AS IT GETS ALWAYS WILLING TO HELP AND GO THE EXTRA M DEALERSHIP IN NEW JERSEY NO ONE COMES CLOSE TO THE SERVICE AND THE SALES PEOPLE THEY ARE AS GOOD AS IT GETS ALWAYS WILLING TO HELP AND GO THE EXTRA MILE I HAVE PURCHASED AND LEASED 10 CARS IT IS A NEICE FEELING WHEN THE OWNER GETS INVOLVED PERSONALLY JUST TO MAKE SURE EVERYTHING IS GOING WELL THEY ARE THE PRIME EXAMPLE AND A MODEL FOR HOW A DEALSHIP SHOULD BE RUN. RICH BLADIS More

Jamie was a great sales manager to work with. Upon returning my lease Jamie was pleased to hear about my experience and was very friendly. Although I did not lease or buy another Infiniti I would def returning my lease Jamie was pleased to hear about my experience and was very friendly. Although I did not lease or buy another Infiniti I would def use them in the future! Thanks, Terence More

As attorneys, we recognize quality of service and the importance of effective interpersonal relations. At this dealership, we have been consistently delighted in the service provided. As efficient as y importance of effective interpersonal relations. At this dealership, we have been consistently delighted in the service provided. As efficient as your service team is (and we always service our cars at this dealership), your sales force is even more impressive. Not only are they knowledgeable and low pressure, they respect your questions and concerns and are eager to please. Jamie is an exceptional sales manager and he has a wonderful team there, especially Ray Pierce. We recommend this dealership to all and only purchase our cars at this dealership. We give the highest grades. More

I leased a 2008 Infiniti G37 and am now leasing a 2011 G37x and the two reasons for the repeat business is Alexis in service and Jamie in sales.alexis was able to service my car immediately when a tire pr G37x and the two reasons for the repeat business is Alexis in service and Jamie in sales.alexis was able to service my car immediately when a tire presure warning light came on and jamie was able to negotiate a price on the 2011 that was incredible. They are both quintessential professionals and I recommend Douglas Infiniti highly. They are outstanding and always go the extra mile for the customer. More

In the 40 something years I have owned and serviced automobiles, I have never found a service department so dedicated to customer satisfaction as Douglas Infiniti. Alexis and the staff there are court automobiles, I have never found a service department so dedicated to customer satisfaction as Douglas Infiniti. Alexis and the staff there are courteous, knowledgeable and efficient in diagnosing the issues with my car and prompt & professional in resolving those issues. I am always greeted with a smile and treated like family as they listen to my concerns and work with me to effect repairs to get me back on the road as quickly as possible. While I have owned many other makes and models of cars over the years, this personalized service is the reason I keep coming back to Douglas Infiniti. If any of my friends are shopping for a new car, I always send them in to meet Alexis and tour the Douglas Infiniti service department. You can always tell the integrity of a delearship by how they treat their customers after the sale and Douglas Infiniti is by far Number 1 in my book. More

Car shopping is usually a daunting task-not with Michael and Ed. I called Ed, told him what I could afford and what I was looking for in a car and he accomdated my every need. He put me in touch with Michae and Ed. I called Ed, told him what I could afford and what I was looking for in a car and he accomdated my every need. He put me in touch with Michael who was polite, friendly, and extremely professional. As a young buyer, he answered all of my questions and made the process very easy. This dealership was a pleasure to work with and I would absolutely recommend it to any person in the market for a new car. More

Friendly, knowledgeable, low pressure and very appreciative of our business. It is an absolutely excellent dealership and Carey is the perfect car salesman. Their product knowledge is excellent appreciative of our business. It is an absolutely excellent dealership and Carey is the perfect car salesman. Their product knowledge is excellent and with a great attitude. We were really made to feel that they cared about our car buying exoerience. The dealership is an hour away from our home, but well worth the trip. More

Perfect Transaction - Bent over backwards to provide a buying experience second to none. Negotiations went flawless, F+I went flawless. Interaction with all staff flawless. Every aspect of the transact buying experience second to none. Negotiations went flawless, F+I went flawless. Interaction with all staff flawless. Every aspect of the transaction was perfect - perfect. I can not express how happy I am with this buying experience. I have bought highline cars from the, 800 pound gorilla, dealer in NJ, for years, but they lost me because of my latest sales - negitive - experience with them. Ed and MIke seized the opportunity to sell me a car, bring me into the Infiniti family and gain a new customer- and they executed. Skip them all and call MIke or Ed - no fuss no muss - just perfection. Better yet, go to them all and then head to Douglas Infiniti to ease your mind that you made the right decision to visit them. Thanks Ed and Mike - I will be back and I will recommend you to my friends and colleagues..over and over. Bravo - Very Satisfied Customer, Eric More

My husband and I have not been in the market for a new car in the last 10 years. My husband did all the research and chose Douglas Infiniti in Summit because that is where I grew up. We got hooked up with car in the last 10 years. My husband did all the research and chose Douglas Infiniti in Summit because that is where I grew up. We got hooked up with Mike and all in all had a good experience. There were a few bumps in the road (no pun intended) but in the end everything worked out fine. We love our new car and would definitely recommend Douglas Infiniti to a friend. More

Michael was easy to deal with and provided a pressure-free environment. He also got down to my price range without making it difficult. I'm hoping this continues when my lease is up and I'm ba pressure-free environment. He also got down to my price range without making it difficult. I'm hoping this continues when my lease is up and I'm back to square one looking for a new car again! The whole staff seemed friendly and even the owner introduced himself and thanked me for my business. A week later, I also received a rather large box of popcorn to additionally thank me for dealing with them. Thank you! More