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Douglas INFINITI

Summit, NJ

4.8
681 Reviews

430 Morris Ave

Summit, NJ

07901

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Showing 681 reviews

August 05, 2022

The entire car buying process was very clear, up front and professional. John Lato was very accommodating and never hesitated to help with any questions that I had. He was accessible whenever I reached ou More

by susie217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lato
Aug 07, 2022 -

Douglas INFINITI responded

Good morning Susie217, Thank you so much for your business and for your 5 star review of your purchase experience with John. It's always nice to read reviews such as yours because it tells us that our efforts and noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to John for a job well done! Thank you again for your business, and enjoy your new QX55. Most sincerely, Jon Liebman Exec. Vice President Douglas Auto Group

July 27, 2022

It was a pleasure working with all the staff to navigate my way to drive away with my perfect new car. More

by julie iovelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Calder, Stefani Patterson, Russ Arons
Jul 29, 2022 -

Douglas INFINITI responded

Good morning Ms. Iovelli, Just a brief note to say thank you for your kind words regarding your purchase experience with Luke and Douglas Infiniti. I will certainly pass your comments along with my congratulations to Luke and staff for a job well done. Congratulations on your purchase and enjoy the rest of your summer. Jon Liebman Exec. Vice President.

June 10, 2022

Gil Coronado was a pleasure to work with. A consummate professional that made the leasing experience of my new 2022 QX55 stress free. If only everything in life were this easy and coordinat More

by Mike N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Coronado
Jun 14, 2022 -

Douglas INFINITI responded

Mike - Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. I’m glad to hear Gil was helpful and made the leasing experience of your new 2022 QX55 stress-free. We look forward to seeing you again in the future. Safe driving and Happy Driving!

June 08, 2022

I had a wonderful experience purchasing a new car. The process was stress free and pleasant.Excellent customer service and attention -to detail. I highly recommend this dealership. More

by wandareyes67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jun 14, 2022 -

Douglas INFINITI responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Safe and Happy Driving.

May 27, 2022

My car leasing experience was stress free. The sales representative was very professional. Everything was ready when he said it would be. The entire process was efficient and I was on my wa More

by shaunbush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lato
Jun 14, 2022 -

Douglas INFINITI responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you and are glad you had a great experience. Safe and Happy driving!

May 07, 2022

Satisfied with services performed. Didn’t have to wait too longer Either.would recommend Douglas Infiniti To others. More

by wineure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jun 14, 2022 -

Douglas INFINITI responded

We are so grateful for your kind words. Thank you for sharing your review with us and the community. We look forward to seeing you again in the future. Safe and Happy Driving!

April 21, 2022

I’ve been with this dealer for over 10 years. Consistently provide professional service, accommodate when needed with loaner or nearby ride. Most folks are pleasant. Waiting area is comfortable i More

by Dyogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jun 14, 2022 -

Douglas INFINITI responded

Thank you for taking the time to offer your great rating, we hope to see you again in the future. Happy Driving!

April 12, 2022

This is for my Q50–all was specifically explained regarding this service visit. Annamarie stayed in constant communication. More

by My Infiniti Qx30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annamarie
Apr 15, 2022 -

Douglas INFINITI responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Safe driving.

March 28, 2022

Gil Coronado is professional and knowledgeable. This is my third lease with him and everything went smoothly! More

by Sandy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gil Coronado
Apr 15, 2022 -

Douglas INFINITI responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

March 19, 2022

There was nothing negative or bad about my experience buying my QX 60. It’s my third car from Douglas Infiniti and they have always done a great job. More

by liteland22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefani Patterson, Russ Arons
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