
Douglas INFINITI
Summit, NJ
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We enjoy working with Michael Carchia at Douglas Infiniti. We have been looking for a good car for our family for a while. Based on our research, we were considering either Infiniti JX 35 or Acura M Infiniti. We have been looking for a good car for our family for a while. Based on our research, we were considering either Infiniti JX 35 or Acura MDX. We first went to Douglas Infiniti and Michael was introduced to us. We test drove the JX and was impressed by all the Hi-Tech of the car. As a mom, I will be driving the car with my baby most of the time, so the driver Assistance is exactly what I need. Even we loved JX, as we have not tried MDX, we felt we were not ready to make the decision. Michael totally understood our concern and he recommended us to test drive MDX, which is rarely seen for a car sales consultant to suggest his customers to try other cars. Before we left, Michael handed us a handout, which is a detailed analysis report of the comparison of Infiniti JX 35, Audi Q7 and Acura MDX. We were impressed again by this outstanding work. Apparently, Infiniti has done a good marketing job. It is really helpful for us to identify our needs and finally figure out what is the best car for us. More importantly, it shows Michael’s confidence of Infiniti JX. He told us, once we try Acura MDX, we shall know JX is a much better car. We were skeptical as MCX has dominated the middle size SUK market for a long time. However, just like Michael said, we were very certain JX is the winner after we test drove MDX. The following processing with Michael was very easy. He is extremely patient and knowledgeable, never push. We are not only very happy with the purchase price, but also amazed by our wonderful experience with Douglas Infiniti. Although we have heard so much horrible experience with car dealers, our story with Douglas Infiniti changes everything. More
After a year in Europe I needed to get two cars. I had my eyes on a used G37x and set up an appointment with Alan for a test drive. The car drove really well, much better than my previous car (an Acura TL). eyes on a used G37x and set up an appointment with Alan for a test drive. The car drove really well, much better than my previous car (an Acura TL). When we returned to the dealership Alan asked me why I wouldn't consider leasing a brand new model. He proposed a very good deal, made the negotiation simple, friendly and honest and here I am now with a lease of a brand new g37x. While walking out I caught a glimpse of the new JX which I thought my wife would like. I assumed price might be too steep but Alan worked out another very advantageous deal for me. He basically gave me a lease which ran the same as a lease for a Highlander and Laredo which are worth a lot less. The dealership is clean, easy to get to and in a great town (Summit). I highly recommend driving an Infiniti, and dealing with Alan and Douglas Infiniti More
I highly recommend Douglas Auto Group. This was a great car buying experience! I had the pleasure of working with Steve Sokol and James Sosunov. I must admit, I was not looking forward to the car-buying car buying experience! I had the pleasure of working with Steve Sokol and James Sosunov. I must admit, I was not looking forward to the car-buying experience, however, Douglas Auto Group has a team of professionals that go above and beyond the call of duty to make sure the process is hassle-free and their clientele is satisfied. I am very happy with my purchase. Thank you Steve and Jimmy! More
Service could not be any better. Went in at 7 without an appointment and was happily greeted by the team and we went through various options of service and they could not have been more pleasant. Once they appointment and was happily greeted by the team and we went through various options of service and they could not have been more pleasant. Once they found some issues with my car, they stopped working on the car, came in and discussed the options with me. If I did not opt for a service, there was no pressure at all to do it. The waiting area is like a first class lounge, well maybe business class. Wifi, free food and drinks, tv, desks to do work and more than enough leather chairs. Even received two pieces of Godiva chocolate and an offer of water upon my departure. Prices were consistent with my local garage. Great service and very prompt - they also cleaned the inside and outside of my car. More
I called the dealership to get a price for to lease a G37x coupe. Steve answered the phone and tried diligently to get me the best price. He did not give up until I was satisfied and I ultimately leased G37x coupe. Steve answered the phone and tried diligently to get me the best price. He did not give up until I was satisfied and I ultimately leased through him. He was true to his word and the leasing process was seamless. Overall, it was a posiive experience. More
I bought a new 2012 g37 convertible from douglas infiniti and it was the best experience I had buying a car. The salesman's name was Alan Kopitman. He was the most polite and knowledgeable cars salesman I ev and it was the best experience I had buying a car. The salesman's name was Alan Kopitman. He was the most polite and knowledgeable cars salesman I ever bought a car from. He knew the car inside and out and informed me a lot of things I didn't know about the car. He really deserves a promotion or even to become manager of the dealership. If you ever go to Douglas Infiniti buy a car from Alan Kopitman. More
I bought a pre-owned suv from Douglas Infiniti and my experience was simply fabulous! I've purchased (new/used) vehicles from dealers before and without doubt Douglas Infiniti's relaxed team beat them a experience was simply fabulous! I've purchased (new/used) vehicles from dealers before and without doubt Douglas Infiniti's relaxed team beat them all. Shopping for a vehicle can be stressful, but this time my experience was totally pleasant. I was delighted to buy my new vehicle from Steve and close with James in finance. Both were transparent, relaxed & knowledgeable which made doing business a pleasure. True professionals. I highly recommend stopping at Douglas. Thanks again Steve, you're awesome and I appreciate your taking excellent care of me! More
I looked for the best deal on a G37 and found it at Douglas Infinit. I worked with Steve from the start. He was a no nonsense salesman who quoted me a great price. He worked with me until I was able Douglas Infinit. I worked with Steve from the start. He was a no nonsense salesman who quoted me a great price. He worked with me until I was able to lease the car. There were no gliches in the paperwork and all went smoothly. I would highly recommend this dealership. Valerie (Belle Mead) More
Douglas Infiniti came around by chance. I was in the market for the G37x, loved the test drive and it was a matter of a decision on the price and who could give me the best deal. Alan from Douglas gave market for the G37x, loved the test drive and it was a matter of a decision on the price and who could give me the best deal. Alan from Douglas gave me that deal that I was looking for. It was a real pleasure working with Alan and it seemed like he was there to make his customers happy. He was in constant touch with me through phone calls,text messages and made my experience very smooth and stress free.The finance manager Jimmy was very professional. Jimmy worked with me and provided me with the best finance rate available. Overall I would recommend Douglas Infiniti to my friends and family. More
We just got our fourth car in a row from Douglas Infiniti and would gladly look forward to at least four more. The best dealership we have ever dealt with, best people selling and servicing superior vehicle and would gladly look forward to at least four more. The best dealership we have ever dealt with, best people selling and servicing superior vehicles. More