Douglas INFINITI

There is so much that I want to say, it’s hard to know where to begin. Let me begin with integrity. Mike Feeley is one of those people that just makes the world a better place. He is a fair judge, & se where to begin. Let me begin with integrity. Mike Feeley is one of those people that just makes the world a better place. He is a fair judge, & seeks to make wrongs right. He does what he says. He is caring & he sticks to his beliefs. Mike had taken the time & patience to solve a 3 month problem, which was not from his own origination, within a of a week’s time. He made is seem easy, however - not everyone one could do this. In fact, very few could. It took someone with the will, the judgment, the intelligence, the expertise, AND the understanding to address this issue in the easiest & most proper fashion. & that could only have come from one person I know. Mike Feeley. This will not be forgotten. Not only does this ensure my continued loyalty, but I have written many reviews online, & also refer friends to Douglas. The impact that Mike has made has been so positive, that it has reaffirmed my belief that the world is inherently good. Well – at least that a few within it are! & those are the people that enable you to move on with hope. Thank you to Mike once again & thank YOU, Douglas Infiniti. More

I went with my friend who leased an infinit and was so impressed with the service a couple days later i went to lease one myself. the showroom is excellent and the service is friendly and helpful. they ca impressed with the service a couple days later i went to lease one myself. the showroom is excellent and the service is friendly and helpful. they catered to all of my needs and look forward to doing more bsuiness with them in the fiture! More

Aaron Goodwin was great! He brought about a warm family spirit which came across as knowledgable and friendliness! He explained everything to a "T" and was very professional. He was able to meet all of my spirit which came across as knowledgable and friendliness! He explained everything to a "T" and was very professional. He was able to meet all of my needs on my wish list inside of G37 coupe! And to seal the deal, the price was "Great"! I definitely have to thank the owner, John, and entire sales teams! More

I drove 5 hours (from Auburn, NY)to purchase a BMW 335i xDrive. Ken Beam said the car was flawless. He sent me a personalized video of the car inside and out. Carey Jackson was the salesman and was excep xDrive. Ken Beam said the car was flawless. He sent me a personalized video of the car inside and out. Carey Jackson was the salesman and was exceptionally helpful. Jim in finance got me a better interest rate than I could find on my own (I have excellent credit too). Jamie supplied detailed historical info on the car. As it turned out, the car WAS flawless. And so was the transaction. The price was the best I found searching over a hundred dealers on cars.com and other sites. The "Douglas Difference" really does exist! It was the kind of experience that you think you deserve but never seem to get. They were perfect! No negative surprises. They did everything they said they would AND MORE! They truly treated us like family. Every day I realize what a great deal I got. I am very thankful too. I will buy my vehicles from them from now on. It is well worth the drive! More

I gave Douglas Infiniti the top rating because they deserve it! Aaron Goodwin, my salesman, was very informative, friendly, and did not make me feel pressured into anything at all! I leased the G37xAWD deserve it! Aaron Goodwin, my salesman, was very informative, friendly, and did not make me feel pressured into anything at all! I leased the G37xAWD and the whole process of leasing was a dream! This was the first time I was leasing a car all on my own and I had no idea what to expect. On the day of my pickup I was in and out within about 90 minutes. The service center, showroom, and waiting area are extremely clean and well kept and they even have tasty snacks and drinks to munch on while you wait! I would recommend this dealership and salesman to anyone and am excited to working with them beyond the duration of this lease! More

We enjoy working with Michael Carchia at Douglas Infiniti. We have been looking for a good car for our family for a while. Based on our research, we were considering either Infiniti JX 35 or Acura M Infiniti. We have been looking for a good car for our family for a while. Based on our research, we were considering either Infiniti JX 35 or Acura MDX. We first went to Douglas Infiniti and Michael was introduced to us. We test drove the JX and was impressed by all the Hi-Tech of the car. As a mom, I will be driving the car with my baby most of the time, so the driver Assistance is exactly what I need. Even we loved JX, as we have not tried MDX, we felt we were not ready to make the decision. Michael totally understood our concern and he recommended us to test drive MDX, which is rarely seen for a car sales consultant to suggest his customers to try other cars. Before we left, Michael handed us a handout, which is a detailed analysis report of the comparison of Infiniti JX 35, Audi Q7 and Acura MDX. We were impressed again by this outstanding work. Apparently, Infiniti has done a good marketing job. It is really helpful for us to identify our needs and finally figure out what is the best car for us. More importantly, it shows Michael’s confidence of Infiniti JX. He told us, once we try Acura MDX, we shall know JX is a much better car. We were skeptical as MCX has dominated the middle size SUK market for a long time. However, just like Michael said, we were very certain JX is the winner after we test drove MDX. The following processing with Michael was very easy. He is extremely patient and knowledgeable, never push. We are not only very happy with the purchase price, but also amazed by our wonderful experience with Douglas Infiniti. Although we have heard so much horrible experience with car dealers, our story with Douglas Infiniti changes everything. More

After a year in Europe I needed to get two cars. I had my eyes on a used G37x and set up an appointment with Alan for a test drive. The car drove really well, much better than my previous car (an Acura TL). eyes on a used G37x and set up an appointment with Alan for a test drive. The car drove really well, much better than my previous car (an Acura TL). When we returned to the dealership Alan asked me why I wouldn't consider leasing a brand new model. He proposed a very good deal, made the negotiation simple, friendly and honest and here I am now with a lease of a brand new g37x. While walking out I caught a glimpse of the new JX which I thought my wife would like. I assumed price might be too steep but Alan worked out another very advantageous deal for me. He basically gave me a lease which ran the same as a lease for a Highlander and Laredo which are worth a lot less. The dealership is clean, easy to get to and in a great town (Summit). I highly recommend driving an Infiniti, and dealing with Alan and Douglas Infiniti More

I highly recommend Douglas Auto Group. This was a great car buying experience! I had the pleasure of working with Steve Sokol and James Sosunov. I must admit, I was not looking forward to the car-buying car buying experience! I had the pleasure of working with Steve Sokol and James Sosunov. I must admit, I was not looking forward to the car-buying experience, however, Douglas Auto Group has a team of professionals that go above and beyond the call of duty to make sure the process is hassle-free and their clientele is satisfied. I am very happy with my purchase. Thank you Steve and Jimmy! More

Service could not be any better. Went in at 7 without an appointment and was happily greeted by the team and we went through various options of service and they could not have been more pleasant. Once they appointment and was happily greeted by the team and we went through various options of service and they could not have been more pleasant. Once they found some issues with my car, they stopped working on the car, came in and discussed the options with me. If I did not opt for a service, there was no pressure at all to do it. The waiting area is like a first class lounge, well maybe business class. Wifi, free food and drinks, tv, desks to do work and more than enough leather chairs. Even received two pieces of Godiva chocolate and an offer of water upon my departure. Prices were consistent with my local garage. Great service and very prompt - they also cleaned the inside and outside of my car. More

I called the dealership to get a price for to lease a G37x coupe. Steve answered the phone and tried diligently to get me the best price. He did not give up until I was satisfied and I ultimately leased G37x coupe. Steve answered the phone and tried diligently to get me the best price. He did not give up until I was satisfied and I ultimately leased through him. He was true to his word and the leasing process was seamless. Overall, it was a posiive experience. More