Douglas INFINITI
Summit, NJ
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My wife and I worked with Ray Pierce as our salesperson. We both found him to be friendly and relaxed. We never felt pressured into buying the vehicle that we chose. He did an excellent job explaining all t We both found him to be friendly and relaxed. We never felt pressured into buying the vehicle that we chose. He did an excellent job explaining all the features on the vehicle when we test drove it. The people at Douglas were also very fair with negotiating the price providing us with a deal that was better than we thought we were going to be able to do. My wife picked up our car when it was ready and she had nothing but good things to say about everyone at Douglas. The car was ready and Ray made sure she understood everything about the car before she left. He even set up the on screen display and helped her to understand all of the technological options that came with the car. We've purchased BMW's in the past from JMK BMW in Springfield NJ, Essex BMW, and Bridgewater BMW and did not have nearly as good an experience with these purchases. We would definitely recommend buying a car from this dealer and especially working with Ray Pierce. More
Gil and Douglas Infiniti saved the day! My car was destroyed during Sandy and they really were supportive. I'm telling all my friends to check out this dealership and speak to Gil. destroyed during Sandy and they really were supportive. I'm telling all my friends to check out this dealership and speak to Gil. More
Experience at this dealership was excellent, my salesperson Carey was excellent, with his knowledge of car from beginning to end, not pushy at all. Went over the setup of features before I left the salesperson Carey was excellent, with his knowledge of car from beginning to end, not pushy at all. Went over the setup of features before I left the lot with my new FX 37. Jaime Fishbane was also excellent. They both went out of their way to make sure we were having an easy positive experience at this dealership. Will definitely recommend and will be back to purchase again. More
What a great experience purchasing my brand new (used) MINI Cooper at Douglas Infiniti!! I felt welcome from the second I walked through the door to the second I walked out with the keys to my new car. No MINI Cooper at Douglas Infiniti!! I felt welcome from the second I walked through the door to the second I walked out with the keys to my new car. Not only were Mike & Steve great to work with but everyone there makes you feel right at home. I didn't once feel like they were just doing their job and trying to sell a car. I truly felt like they did everything possible to help make me feel happy, comfortable and in control. How many people can say that about a car dealership? I would go back again in a heartbeat...maybe for an infiniti next time!! Visit Douglas Infiniti... you won't regret it! More
I had a great experience working with Michael from Douglas Infiniti. This is my first car, and I am certain to refer and buy all my cars from Michael. Douglas Infiniti. This is my first car, and I am certain to refer and buy all my cars from Michael. More
I had a great experience working with Alan from Douglas Infiniti. He worked out a great lease price and make the experience painless. Alan offered to return my old lease even though he didn't have to. He w Infiniti. He worked out a great lease price and make the experience painless. Alan offered to return my old lease even though he didn't have to. He was kind enough to check in on me during the hurricane and also is offering to mail me my plates. This is my fourth Infiniti and I'm certain to refer and buy all my own cars from Alan. More
It is easy to say nice things about a dealership and its employees when every thing goes according to the book but the true test is when a problem occurs. An issue with returning a leased car with excess mi employees when every thing goes according to the book but the true test is when a problem occurs. An issue with returning a leased car with excess mileage could have been a problem but Mr. Cary Jackson and Jamie worked to find a solution that put my interest first. Douglas Infiniti is really a dealership that puts customers satisfaction and happiness as number one on their list.Mr. C Jackson and Jamie F. are two of the reasons why Douglas is a great place to buy or lease a car. More
After dealing with multiple dealerships and salespersons it was a pleasure working with Steve and Douglas Infiniti. I bought a great car for a great price. Steve went above and beyond. I would highly rec it was a pleasure working with Steve and Douglas Infiniti. I bought a great car for a great price. Steve went above and beyond. I would highly recommend Douglas Infiniti & Steve Sokol. More
This was undoubtedly the best car purchase experience that I have ever had ( and I am no youngster). All staff were professional and friendly. Down to earth without any pretenses. Overall outstandin that I have ever had ( and I am no youngster). All staff were professional and friendly. Down to earth without any pretenses. Overall outstanding experience. Worked personally with Steve Sokol who simply is a great guy. Highly patient with my wife and I who deliberated over a specific model over months. He knew the car inside out. In fact, following purchase Steve gave us terrific instruction on how to operate all the features. Jamie Fishbane, the sales manager, was also wonderful. So easy to work with. Lastly, this dealership allowed us to borrow a car for a weekend. This sealed the deal, as my wife and I were able to " get to know the car" more thoroughly than through a limited test drive. In short, you can't beat the experience that we had. And I am not one who is easily pleased. This is the place to buy your Infiniti! More