
Douglas INFINITI
Summit, NJ
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I don't normally write reviews, but I would be remiss if I did not commend our sales person, Ray Pierce, as well as the Douglas Infiniti team, for making our car buying experience the best experience we hav I did not commend our sales person, Ray Pierce, as well as the Douglas Infiniti team, for making our car buying experience the best experience we have ever had. Having purchased Audi's, Land Rovers and BMW's, we have now purchased 2 Infiniti's- a G37x and an M37x- in the last year. Our salesperson, Ray Pierce, is the finest automobile sales representative I have ever dealt with. Ray made our purchasing decision easy by being customer-service oriented and knowledgeable. Ray has integrity and we always knew that Ray was working in our best interest. Ray has a terrific team- we have never felt more comfortable with our car purchase. More
Words to describe my experience with my purchase of my new Infiniti are; Professional, Courteous, Prompt, Hassle-Free, and Accommodating. Good Job Richard. I Also have to add the convenience of Richard be new Infiniti are; Professional, Courteous, Prompt, Hassle-Free, and Accommodating. Good Job Richard. I Also have to add the convenience of Richard being efficient with the banking process. More
Staff in every dept is friendly, courteous and informative. Sale person was very knowledgeable and thorough in explaining the product. Overall, Douglas Infinity delivers a 5-star experience. informative. Sale person was very knowledgeable and thorough in explaining the product. Overall, Douglas Infinity delivers a 5-star experience. More
I don't usually write reviews but I have to say I had an exceptional experience purchasing my G37X last week. This is my fourth lease with Douglas. All are with Gil, who as usual did a fabulous job. I exceptional experience purchasing my G37X last week. This is my fourth lease with Douglas. All are with Gil, who as usual did a fabulous job. I really trust Gil, who is always honest and manages to exceed my expectations. It makes buying a care stress-free and actually a pleasant experience. I couldn't be happier with my deal. The G37X is a great vehicle and I look forward to driving it and enjoying it! More
I have been a customer of Douglas Infiniti for a number of years. I always receive top notch service and everyone there from the receptionist to the service mechanic always makes me feel like a VIP custome of years. I always receive top notch service and everyone there from the receptionist to the service mechanic always makes me feel like a VIP customer! For over 6 years, I have been dealing with the same salesman, Gil Coronado. In my book, Gil is awesome. He knows my needs and always follows up with me to see how I am doing. The showroom is bright and very clean. I would definitely recommend their services!!!!!! More
I just completed a lease transaction with Douglas Infiniti,my third since 2006. The sales experience was effortless as usuaul. Pricing was the best I could find,Ray Pierce,my sales associate was easy Infiniti,my third since 2006. The sales experience was effortless as usuaul. Pricing was the best I could find,Ray Pierce,my sales associate was easy to work with,and the G37X speaks for itself. I worked with Ray on all three lease transactions,and his professionalism came through with each one. He made the process easy and pleasant,something I cannot say about past experiences in other dealerships. Douglas Infiniti as a whole makes the Infiniti ownwership experience pleasurable with a great sales team and excellent service team. I will be doing business with Douglas for future purchases and would definitely recommend the dealership and Ray to my family and friends. More
My wife and I worked with Ray Pierce as our salesperson. We both found him to be friendly and relaxed. We never felt pressured into buying the vehicle that we chose. He did an excellent job explaining all t We both found him to be friendly and relaxed. We never felt pressured into buying the vehicle that we chose. He did an excellent job explaining all the features on the vehicle when we test drove it. The people at Douglas were also very fair with negotiating the price providing us with a deal that was better than we thought we were going to be able to do. My wife picked up our car when it was ready and she had nothing but good things to say about everyone at Douglas. The car was ready and Ray made sure she understood everything about the car before she left. He even set up the on screen display and helped her to understand all of the technological options that came with the car. We've purchased BMW's in the past from JMK BMW in Springfield NJ, Essex BMW, and Bridgewater BMW and did not have nearly as good an experience with these purchases. We would definitely recommend buying a car from this dealer and especially working with Ray Pierce. More
Gil and Douglas Infiniti saved the day! My car was destroyed during Sandy and they really were supportive. I'm telling all my friends to check out this dealership and speak to Gil. destroyed during Sandy and they really were supportive. I'm telling all my friends to check out this dealership and speak to Gil. More
Experience at this dealership was excellent, my salesperson Carey was excellent, with his knowledge of car from beginning to end, not pushy at all. Went over the setup of features before I left the salesperson Carey was excellent, with his knowledge of car from beginning to end, not pushy at all. Went over the setup of features before I left the lot with my new FX 37. Jaime Fishbane was also excellent. They both went out of their way to make sure we were having an easy positive experience at this dealership. Will definitely recommend and will be back to purchase again. More