Douglas INFINITI

Considering this was my first experience purchasing a luxury car, not only am I glad that I purchased the Infinity FX35, but I am truly thankful that I had the priviledge of having Aaron Goodwin as my sa luxury car, not only am I glad that I purchased the Infinity FX35, but I am truly thankful that I had the priviledge of having Aaron Goodwin as my sales associate. Aaron was extremely friendly, very knowledgable in answering all my questions regarding the Infinity FX35. He was very patient, respectful, and hassle-free. He did not try to force me into a deal, he left options open and was instrumental in assuring I received top quality service at all times. He was extremely responsive whenever I called with any questions. Very easy to reach, and he responded to my calls/texts immediately. Douglas Infinity was actually the second Infinity dealership I went to during my search and needless to say, I had the best buying experience anyone could hope for. I pride anyone in the sales business for giving superior top notch customer service and Aaron gets five-stars from me in that catergory. Douglas Infinity will have all my business going forward, and anyone else I can refer thanks to Aaron, because of the high-level of respect and superior customer service he gave me the day I walked into Douglas Infinity. I am happy to say that I absolutely "love" my Infinity FX35 and glad I chose this dealership. Aaron was truly a gem and made my first experience purchasing a luxury car in fact the best. More

Steve Sokol was a pleasure to deal with. He, and his sales manager, were both honest and upfront. They worked to make sure that every question I had or Issue I had was met. Steve made the transition t sales manager, were both honest and upfront. They worked to make sure that every question I had or Issue I had was met. Steve made the transition to my new (used) car very easy and had all the insurance and paperwork prepared and ready. I will happily recommend him and Douglas to all, and I will happily use them ongoing for sevice and more sales. More

Jimmy did an outstanding job helping me secure exactly the car I within a very short timeframe. I will recommend him (and Douglas VW in general) to family, friends and colleagues in the future. the car I within a very short timeframe. I will recommend him (and Douglas VW in general) to family, friends and colleagues in the future. More

i've been a loyal customer for over 5 yrs now. i used to bring my qx4 to local shops - thinking i'd save a few $$. but not only did the local auto body shops take forever, they'd often mis-diagnose used to bring my qx4 to local shops - thinking i'd save a few $$. but not only did the local auto body shops take forever, they'd often mis-diagnose & the cost would be greater than any dealership in the end. since going to douglas, my car is ALWAYS diagnosed properly AND quickly. i am happy i brought my car in this last time around, because they spotted issues with my muffler & a couple of other previously unknown problems. without their expertise, i would have been stranded on one of my long drives after my car broke down. so not only was the turnaround quick - as usual, but any & all issues were fixed. for surprisingly reasonable prices. alexsis, in service, is fantastic. very professional, accommodative, & informed. i remain a loyal customer. -adam b More

I can't thank Michael and Jimmy enough for getting me into my QX56. Michael is a great salesman whom I would highly recommend. Definitely the best car buying experience ever!! into my QX56. Michael is a great salesman whom I would highly recommend. Definitely the best car buying experience ever!! More

I shopped around for a new Infiniti JX35 at various I shopped around for a new Infiniti JX35 at various dealers. Alan was the most professional, customer service oriented, quickest turnaround and also I shopped around for a new Infiniti JX35 at various dealers. Alan was the most professional, customer service oriented, quickest turnaround and also had the best price for model that I was looking for. I highly recommend dealing with Alan if you want a quick, smooth and economic car purchase. Regards, Peter More

Aaron was very nice and responsive. We bought at QX56 and he was patient, informative and helped to find us the one that worked for family. I am very impressed with the sales and service at the Douglas and he was patient, informative and helped to find us the one that worked for family. I am very impressed with the sales and service at the Douglas dealership and anticipate that we will be very happy we bought it from them. More

Aaron is the best! When my first Infiniti lease was up about three years ago, I wanted another. It was tedious and annoying going from place to place to try and find the best new lease deal. I happened about three years ago, I wanted another. It was tedious and annoying going from place to place to try and find the best new lease deal. I happened upon Douglas Infiniti in Summit and called Aaron – he was straightforward with no messing around – he simply gave me a great deal right away – no games, no tricks. I made the deal on the spot. My lease was up again this past month and I knew Aaron would give me the best deal possible. The same day I called him, I agreed to the new lease. I had never seen the newer version of the G37X that I had just agreed to lease, but I knew Aaron would not steer me wrong. I was right. It is a great car and Aaron spent A LOT of time helping me set up all the new features. He even re-did one of the phone options for me when I changed my mind, which he definitely did not have to do. All that, plus he is a super nice guy! Call him and you will see what I mean :) More

I had a great experience at Douglas. I set out to purchase a vehicle that was affordable for me and my salesman, Aaron Goodwin did a fantastic job of helping me stay in task. His knowledge and profes purchase a vehicle that was affordable for me and my salesman, Aaron Goodwin did a fantastic job of helping me stay in task. His knowledge and professionalism was greatly appreciated. I'm beyond satisfied with my purchase. This is the only dealership my family uses to purchase cars from!! More

Douglas Infinity made the entire experience of buying totally hassle free. Ray was our customer representative and he was wonderful from start to finish. The price we paid was competitive with other de totally hassle free. Ray was our customer representative and he was wonderful from start to finish. The price we paid was competitive with other dealers, but Ray went out of his way to make the process welcoming and pressure free. They even talked us out of a color combo (they were right in the end) that looked good on the web, but not so much in person. We appreciated the time Ray spent with us going through the features of the JX as well as taking care of little details which were above and beyond the normal process. A+ More