Douglas INFINITI

The dealership was clean and in good order with great service, product, and staff. I worked with Aaron Goodwin who was excellent and provided me with what i wanted at a fair price, and exceeded my expect service, product, and staff. I worked with Aaron Goodwin who was excellent and provided me with what i wanted at a fair price, and exceeded my expectations on all levels! Aaron also sourced the color and trims that i wanted and delivered the car (G37xs) 3 days before estimated, and as you knows when one get a new car you want it ASAP especially this amazing automobile!!! More

My experience with Douglas Infiniti was spectacular. From the moment I walked in the door we were greated with kindness and respect. Aaron Goodwin is the employee that I had the pleasure of working closely the moment I walked in the door we were greated with kindness and respect. Aaron Goodwin is the employee that I had the pleasure of working closely with. Aaron was very straight forward with me from the beginning and answered all of my questions. I would recommend this dealership to any of my friends or family. I would especially suggest they ask for Aaron because he is very knowledgable and takes the time to make sure his clients are satisified. More

I make it a point to applaud excellent service and I have to say, I get that every time I take my car to Douglas. Alexis is amazing and so professional. I wouldnt take my car anywhere else. to say, I get that every time I take my car to Douglas. Alexis is amazing and so professional. I wouldnt take my car anywhere else. More

Douglas Infiniti made me feel very comfortable with the purchase of my new car. This is the first car that I have ever purchased and the salesman in particular, Aaron Goodwin, couldn't have been more appea purchase of my new car. This is the first car that I have ever purchased and the salesman in particular, Aaron Goodwin, couldn't have been more appeasing to my needs in order to close the deal. I never felt pressured into making a deal that i was not comfortable with and Douglas was more than willing to work with me until we came to a price that we both felt was appropriate. The salesman in particular stuck out to me. The dealership was over an hour away from me and in my research I had found similar cars in similar price ranges, however, I went back to Douglas because the service was unmatchable. More

Considering this was my first experience purchasing a luxury car, not only am I glad that I purchased the Infinity FX35, but I am truly thankful that I had the priviledge of having Aaron Goodwin as my sa luxury car, not only am I glad that I purchased the Infinity FX35, but I am truly thankful that I had the priviledge of having Aaron Goodwin as my sales associate. Aaron was extremely friendly, very knowledgable in answering all my questions regarding the Infinity FX35. He was very patient, respectful, and hassle-free. He did not try to force me into a deal, he left options open and was instrumental in assuring I received top quality service at all times. He was extremely responsive whenever I called with any questions. Very easy to reach, and he responded to my calls/texts immediately. Douglas Infinity was actually the second Infinity dealership I went to during my search and needless to say, I had the best buying experience anyone could hope for. I pride anyone in the sales business for giving superior top notch customer service and Aaron gets five-stars from me in that catergory. Douglas Infinity will have all my business going forward, and anyone else I can refer thanks to Aaron, because of the high-level of respect and superior customer service he gave me the day I walked into Douglas Infinity. I am happy to say that I absolutely "love" my Infinity FX35 and glad I chose this dealership. Aaron was truly a gem and made my first experience purchasing a luxury car in fact the best. More

Steve Sokol was a pleasure to deal with. He, and his sales manager, were both honest and upfront. They worked to make sure that every question I had or Issue I had was met. Steve made the transition t sales manager, were both honest and upfront. They worked to make sure that every question I had or Issue I had was met. Steve made the transition to my new (used) car very easy and had all the insurance and paperwork prepared and ready. I will happily recommend him and Douglas to all, and I will happily use them ongoing for sevice and more sales. More

i've been a loyal customer for over 5 yrs now. i used to bring my qx4 to local shops - thinking i'd save a few $$. but not only did the local auto body shops take forever, they'd often mis-diagnose used to bring my qx4 to local shops - thinking i'd save a few $$. but not only did the local auto body shops take forever, they'd often mis-diagnose & the cost would be greater than any dealership in the end. since going to douglas, my car is ALWAYS diagnosed properly AND quickly. i am happy i brought my car in this last time around, because they spotted issues with my muffler & a couple of other previously unknown problems. without their expertise, i would have been stranded on one of my long drives after my car broke down. so not only was the turnaround quick - as usual, but any & all issues were fixed. for surprisingly reasonable prices. alexsis, in service, is fantastic. very professional, accommodative, & informed. i remain a loyal customer. -adam b More

Jimmy did an outstanding job helping me secure exactly the car I within a very short timeframe. I will recommend him (and Douglas VW in general) to family, friends and colleagues in the future. the car I within a very short timeframe. I will recommend him (and Douglas VW in general) to family, friends and colleagues in the future. More

I can't thank Michael and Jimmy enough for getting me into my QX56. Michael is a great salesman whom I would highly recommend. Definitely the best car buying experience ever!! into my QX56. Michael is a great salesman whom I would highly recommend. Definitely the best car buying experience ever!! More

I shopped around for a new Infiniti JX35 at various I shopped around for a new Infiniti JX35 at various dealers. Alan was the most professional, customer service oriented, quickest turnaround and also I shopped around for a new Infiniti JX35 at various dealers. Alan was the most professional, customer service oriented, quickest turnaround and also had the best price for model that I was looking for. I highly recommend dealing with Alan if you want a quick, smooth and economic car purchase. Regards, Peter More