Douglas INFINITI
Summit, NJ
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I went to Douglas Infiniti to purchase either a JX35 or FX37 for my wife. The JX seemed to be the right family vehicle for our needs. The sales experience was great from beginning until end. Aaron Goodw FX37 for my wife. The JX seemed to be the right family vehicle for our needs. The sales experience was great from beginning until end. Aaron Goodwin provided me with excellent pricing and showed me all the figures on a computer print-out. I could see exactly what he was charging me including all discounts. In addition, they gave me a very good price on my trade-in. I had been to other dealers and was sure they were trying to take advantage of me. I can say that both Aaron and Jamie Fishbane (Sales Manager) were very helpful in structuring a lease that worked for me. I never felt pressured or anxious during the buying process. In fact, I had met with them a few months earlier and felt I needed a few more months to make my decision. Aaron and Jamie always made me feel comfortable that the buying decision was on my timetable. Aaron was also terrific when I came to pick up the car. He went over all the features in detail including programming multiple phones, seat memeory, my home setting in the navigation, etc.. He also showed me in detail how the navigation and backup camera worked. My wife was not there when we pickd up the car, and Aaron offered to review everything in detail again with her if she wanted. Douglas is a great dealership. This is now the 6th car I have leased from them. Ask for Aaron or Jamie and you will be very satisfied. More
We were looking for Infiniti JX35. We had done all the research, test driving and had gotten preliminary quotes from nearby dealers. Just to see their price points, we visit them on a Wednesday evening an research, test driving and had gotten preliminary quotes from nearby dealers. Just to see their price points, we visit them on a Wednesday evening and within 30min, they had agreed to our requirements and beaten the competitors price-quotes that we had with us. We were sold ! And the car (with the color and interior of our choice) was delivered on Saturday morning, per our request. Ask for Alan , he provided excellent service and was a thorough professional . More
Great experience, great selection and service. Would buy from this dealer again, service was well above average. So far we are happy with our vehicle and the overall experience with Douglas Infiniti. from this dealer again, service was well above average. So far we are happy with our vehicle and the overall experience with Douglas Infiniti. More
Douglas was great. They beat the best price I found on my JX. Steve was very knowledgable and not pushy at all. Very straightforward and honest. If you are in the market for an Infiniti shop around but make JX. Steve was very knowledgable and not pushy at all. Very straightforward and honest. If you are in the market for an Infiniti shop around but make your last call Douglas. They went above and beyond. Ask for Steve Sokal. Great experience. More
Best new car buying experience I have ever had. Through it all Alan was very courteous and made a real effort to win my business. He didn't rush me and it was clear that he thinking about more than the cur it all Alan was very courteous and made a real effort to win my business. He didn't rush me and it was clear that he thinking about more than the current sale and looking to future purchases. The sales and finance managers were excellent also. I strongly recommend Alan and the team at Douglas. I had a terrible experience with my last Infiniti lease at another dealer - Douglas was a fantastic improvement. More
I just leased my third car from Ray Pierce at Douglas Infiniti. As in the past, my experience working with Ray was nothing but positive. I am a repeat customer because Ray is the consummate professiona Infiniti. As in the past, my experience working with Ray was nothing but positive. I am a repeat customer because Ray is the consummate professional. He is a no pressure guy who is easy to deal with, attentive and makes buying a car a stress free process. Also, I have always felt that Ray was able to get me a competitive price for the vehicle that I desired. I am equally impressed with the finance personnel that I have dealt with at Douglas (most recently Jim Susonov). As with my prior purchases, when I arrived to pick up my car all of the paperwork was pre-prepared, ready and waiting for me. Everything was fully explained to me and I think it took all of 10 minutes for me to sign all of the paperwork and get me out of the finance office and into my new car. If you are looking for a dealer that is professional, attentive and accommodating to your needs, I would highly recommed you vist Ray Pierce at Douglas Infiniti. More
I saw the vehicle I wanted online and made an appointment to take a test drive.Henry Zhu was the salesman and he was very good.We worked out a deal the night.I would suggest anyone looking for a vehicle to g to take a test drive.Henry Zhu was the salesman and he was very good.We worked out a deal the night.I would suggest anyone looking for a vehicle to give douglas a try. More
Alan made the whole process easy (enjoyable). Did all they could to make a deal with me. Was not pressured at all to do any unnecessary add-ons during final paperwork. Love my new G. they could to make a deal with me. Was not pressured at all to do any unnecessary add-ons during final paperwork. Love my new G. More
I was very happy with my experience at Douglas Infiniti. The team was very helpful and I felt that I got a great deal both on my trade-in and my new car. Although Henry is relatively new on the job, he went The team was very helpful and I felt that I got a great deal both on my trade-in and my new car. Although Henry is relatively new on the job, he went out of his way to be helpful. And the sales manager, Jamie, was very good to work with as well. I believe they truly want you to become a repeat customer as opposed to making a few extra bucks off of you. I highly recommend this dealership. More
I have bought several Infiniti cars from gil and my experience was very rewarding. I found him to be friendly and knowledgeable. I have recommended him to several of my family and friends. I have also experience was very rewarding. I found him to be friendly and knowledgeable. I have recommended him to several of my family and friends. I have also had the pleasure of working with Alexis when getting my car serviced and was also treated with the utmost respect. More