Douglas INFINITI

I was in no rush to get rid of my 06 Sonata, but had a day off last week and decided to go try out a few new cars from several different dealerships. Two days later, I was driving home with a brand new G3 day off last week and decided to go try out a few new cars from several different dealerships. Two days later, I was driving home with a brand new G37x and that is all thanks to the amazing experience I had with Aaron and the whole Douglas Infiniti team. Aaron started by taking me through an amazingly detailed tour of the car, inside and out, before I even ended up in the driver seat. He took me for an real test drive too, through residential and highway roads and for a lot longer than the 2 minute drives I was being led through at other dealerships. He was personable, knowledgeable, and never once pressured me into making a purchase. The whole Douglas team was interested more in making me feel comfortable and than trying to push a car on me which was a welcome change of pace. I went back two days later, bringing my fiance so she could get behind the wheel as well. She was thrilled with the experience too and I was convinced I had found the perfect dealership to do business with. I'm definitely looking forward to doing business with Aaron and Douglas Infiniti again when my lease is up! More

Aaron is terrific! When my first Infiniti lease was close to going up, Infiniti offered me a great deal to lease another G45. The transition to a new car couldn't have been any simpler. Aaron from Doug close to going up, Infiniti offered me a great deal to lease another G45. The transition to a new car couldn't have been any simpler. Aaron from Douglas Infiniti in Summit, was still still at the dealership and it was a pleasure to work with him again 36 months later. He spent time explaining the terms of the lease agreement and helping me set up new features and my phone. Aaron's friendliness, knowledge and helpful service always exceed my expectations. I look forward to working with him again three years from now. More

Purchased new car from this dealer. Everything on the up and up. No hassle, no pressure purchase. Steve was upfront right out of the gate and gave me a good price (better than the ones listed on Kelly Blue and up. No hassle, no pressure purchase. Steve was upfront right out of the gate and gave me a good price (better than the ones listed on Kelly Blue Book and Edmunds). Also, got a good/fair price on my trade in. Would definitely recommend this dealer. Great financing department as well. No high pressure final add ons that I have experienced from other dealers in the past. More

A dealership that goes beyond most others. Check out the video of the new JX created by one of their sales people. That's what attracted me to them. Alan took care of us right from the first call and two mo video of the new JX created by one of their sales people. That's what attracted me to them. Alan took care of us right from the first call and two more visits to close the deal. Alan knew his numbers and was eager to help us close the deal quickly. The experience was better than the bigger dealerships which are not as eager to make the deal and tend to be inflexible. Thank you, Regards Gaurav More

I love douglas, and my advisor, Alexis, is a great service advisor... Great to have someone I can count on. Douglas is a great dealership with great employees like Alexis. service advisor... Great to have someone I can count on. Douglas is a great dealership with great employees like Alexis. More

Just leased my third Infiniti G37 from Douglas Infiniti. I guess you can call me a very satisfied customer. This dealership is located 35 miles from my home, but the positive experiences I've had with the I guess you can call me a very satisfied customer. This dealership is located 35 miles from my home, but the positive experiences I've had with the sales representative (Gil Coronado) encourage me to travel that distance. Douglas' sales personnel and finance personnel are very professional, knowledgeable, and understanding. They are willing to work very closely with their clients to give them the best deal possible. The service department at Douglas Infiniti is also top-notch. Again, I will travel 70 miles round trip to have my car serviced. The service managers and service techs are very capable of making certain one's car is maintained or repaired correctly. During the service period, I am always given a loaner car free of charge. When I had an Audi, I had to rent the loaner car from the dealership. I am excited to be driving my third Infiniti and look forward to a long relationship with Douglas Infiniti. More

Car purchasing doesn't get any better than this. The total experience from web inquiry to driving off with the car lasted from 8:30 a.m. to 3:00 p.m. on 2/23/13. Aaron is the consumate professional and total experience from web inquiry to driving off with the car lasted from 8:30 a.m. to 3:00 p.m. on 2/23/13. Aaron is the consumate professional and I have to believe that this transcends within the dealership itself. We arrived at the dealership around noon and at 1:30, the deal was sealed after test driving 2 vehicles, negotiating the deal, credit checks, paperwork etc etc. The car was going to be prepped for delvery so Aaron sensing that our 2 kids were hungry sent us to a local restaurant for lunch and the dealership picked up the tab. Douglas Infiniti has my strongest recommendation. Aaron Goodwin is a friendly car salesman which is rare. More

My husband brought me to Douglas to pick at at car, it was a great experience. Gil our salesman was helpful, informative and had a great sense of humor. We felt comfortable and very well taken care of. was a great experience. Gil our salesman was helpful, informative and had a great sense of humor. We felt comfortable and very well taken care of. Gil addressed all of our questions and was a pleasure the whole way through. Jimmy was wonderful as well to work with in the finance department. Equally as helpful and was so helpful through the paperwork process. I recommend this dealer ship to everyone. I look forward to going for service and visit everyone. More

I went to Douglas Infiniti to purchase either a JX35 or FX37 for my wife. The JX seemed to be the right family vehicle for our needs. The sales experience was great from beginning until end. Aaron Goodw FX37 for my wife. The JX seemed to be the right family vehicle for our needs. The sales experience was great from beginning until end. Aaron Goodwin provided me with excellent pricing and showed me all the figures on a computer print-out. I could see exactly what he was charging me including all discounts. In addition, they gave me a very good price on my trade-in. I had been to other dealers and was sure they were trying to take advantage of me. I can say that both Aaron and Jamie Fishbane (Sales Manager) were very helpful in structuring a lease that worked for me. I never felt pressured or anxious during the buying process. In fact, I had met with them a few months earlier and felt I needed a few more months to make my decision. Aaron and Jamie always made me feel comfortable that the buying decision was on my timetable. Aaron was also terrific when I came to pick up the car. He went over all the features in detail including programming multiple phones, seat memeory, my home setting in the navigation, etc.. He also showed me in detail how the navigation and backup camera worked. My wife was not there when we pickd up the car, and Aaron offered to review everything in detail again with her if she wanted. Douglas is a great dealership. This is now the 6th car I have leased from them. Ask for Aaron or Jamie and you will be very satisfied. More

Aaron Goodwin is my favorite sales person to deal with across any brand. His attention to detail and responsiveness make him an absolute pleasure to work with. Aaron continues to exceed my expectation f across any brand. His attention to detail and responsiveness make him an absolute pleasure to work with. Aaron continues to exceed my expectation for customer service and I would recommend him to anyone interested in the Infiniti brand. More