Douglas INFINITI

I was looking to buy a 7-seater SUV/CUV for my wife. I had shortlisted Acura MDX, Infiniti JX35 and Audi Q7 with my homework done on the Internet. Now, it was time to get an extended test drive and decide had shortlisted Acura MDX, Infiniti JX35 and Audi Q7 with my homework done on the Internet. Now, it was time to get an extended test drive and decide among them. Douglas Infiniti is not the closest Infiniti dealership for me but I found them when I got preliminary quotes from my Credit Union car buying service. I called Aaron and he gave me a JX loaded with exactly the same packages I was looking for and I kept it for a whole weekend to test it. My wife and I were convinced it was the car for us. I thought we now got to the hard part of negotiating the best price and wow, I was pleasantly disappointed. My credit union gave me 3 quotes from 3 different Infiniti dealers in a 50 miles radius. Douglas wasn't the lowest but they matched the low price on the other 2 dealers even though they're not really obligated to do that. Now, price apart, the whole experience of buying was outstanding - no pressure, honest dealings, simple and easy to understand paperwork and things did turn out the way we expected it to! Deciding on the car is the hard part but if you do decide on an Infiniti, I strongly recommend Douglas. This review is for their sales team only - I'm yet to test their service department which I will in August for my 1st service. More

I had been looking for a 7 passenger vehicle for my wife and had considered sticking with what I had bought in the past, Mercedes, or looking at new options such as Buick, Audi, Infinity, etc. I went to th and had considered sticking with what I had bought in the past, Mercedes, or looking at new options such as Buick, Audi, Infinity, etc. I went to the Buick dealer and liked the product but the service was so poor I did not see buying from them. Then I went to Audi and looked at the A7 and was shocked on how poor the service was for a $70K car. I drove to Douglas Infinity quick to just look on the lot. When I was pulling out the salesperson, Aaron, waved at me, I rolled down the window and he asked if I needed any help. I said I would have to come back later and he gave me his name and said he would be happy to help. I went back, he was very accommodating and right away set me up on a test drive and even offered that I could bring the car home for my wife to see. I did not have time to purchase then but I said I would be back. He told me the options, costs, etc. I left on vacation and he had ordered the car I wanted and let me know it was there when I came back and was mine. I never gave a deposit at this point but he went out of his way to do this and no pressure at all. I communicated mostly via email which also made the process very easy. I finally came in to buy the car and Aaron again made the process painless. In an hour all the paperwork was done and I was on my way. I never before considered an Infinity as I have always driven Mercedes or Jaguar but I must say that after this experience I will be back and certainly would recommend Aaron at Douglas Infinity to anyone. Thank you for the positive experience. More

From my initial contact through the sale everything was better than could be expected. From every touch point until I drove out of the dealership I truly felt like my business was appreciated and I was no better than could be expected. From every touch point until I drove out of the dealership I truly felt like my business was appreciated and I was not treated like someone just trying to make a sale. I fully recommend this dealership and Aaron Goodwin in particular. Buying a car should always be this easy. More

I had such a wonderful experience at your dealership! I was looking for a pre-owned car, and a friend of mine had recommended your dealership. Everyone was so welcoming when I walked in, and a gentlemen by was looking for a pre-owned car, and a friend of mine had recommended your dealership. Everyone was so welcoming when I walked in, and a gentlemen by the name of Gil Coronado help me find what I was looking for. He was professional, enthusiastic, and demonstrated great overall mannerism. I was so pleased to have worked with such a wonderful employee of yours. I would definitely recommend your dealership to all my friends who are looking for a car. You guys are the best at what you do, and I have the car to prove it! More

Let me first say that I am on my 6th Infiniti through Let me first say that I am on my 6th Infiniti through Douglas and Gil has been my sales rep for all of them! That should say it all! I keep coming Let me first say that I am on my 6th Infiniti through Douglas and Gil has been my sales rep for all of them! That should say it all! I keep coming back because he is a professional and the Douglas employees are second to none. It makes the buying/leasing experience stress free . Always competitive with their pricing and they are willing to go above and beyond any other dealer I have ever talked to. The service Department is also exceptional. I have recommended my family and friends to Gil and they all have purchased cars from him. In fact I even bought 2 very nice used cars for family members at Douglas and Gil helped me with that as well. I have had nothing but a five star experience with the Douglas dealership. Kevin Knorr More

Had an excellent experience at Douglas Infiniti, Gil was my salesman and my wife and I were treated like family. No pressure sale with no hidden fees and a great loan rate. my salesman and my wife and I were treated like family. No pressure sale with no hidden fees and a great loan rate. More

By far the best car buying experience I have ever had. The entire team couldn't have been more helpful and thorough and I highly recommend this dealership! The entire team couldn't have been more helpful and thorough and I highly recommend this dealership! More

This was the most straigh forward process I have even been apart of. We agreed over the phomne about pricing, Mike was upfront throughout the process and I drove 3 hours to get the SUV. They gave me an a been apart of. We agreed over the phomne about pricing, Mike was upfront throughout the process and I drove 3 hours to get the SUV. They gave me an amazing video of the car and Honestly I was waiting for the ball to drop and it never did.; If he was closer I would never buy a car anywhere else. More

Aaron was pleasant, professional and accommodating. He listened, whether it was scheduling time for a test drive, finding a pre-owned car in my price range with features that were important to me or liste listened, whether it was scheduling time for a test drive, finding a pre-owned car in my price range with features that were important to me or listening to my stream of conscientiousness musings during the test drives. He was always pleasant and professional. I found a wonderful pre-owned car that I am really enjoying thanks to Aaron. He made the whole process very easy. More

I was hearing some strange noises from my car, so, I brought it in. Alexis M. was so professional. I didnt feel like I was getting "sold" anything. Just an honest assessment of the work that needed to b brought it in. Alexis M. was so professional. I didnt feel like I was getting "sold" anything. Just an honest assessment of the work that needed to be done. I wouldnt take my car anywhere else! More