Douglas INFINITI

This is the best and easiest dealership I've ever had business with. Steve was great and the whole dealership was very friendly. It was an overall excellent buying experience. I heavily recommend this de business with. Steve was great and the whole dealership was very friendly. It was an overall excellent buying experience. I heavily recommend this dealership for anybody looking to purchase an Infiniti or other great used cars. More

Douglas is the best! They matched the lowest price I got, threw in free service for a year, and generally made the experience quite pleasant. In particular, Aaron is the best! Very easy to work with, got, threw in free service for a year, and generally made the experience quite pleasant. In particular, Aaron is the best! Very easy to work with, a friendly, reasonable, straightforward and gimmick-free type of guy. Excellent! More

We were looking for a used Infinity G37X and found Douglas Infinity on Car.com. From the first call with Josh I know this was a dealership we would like to do business with. Our salesman Henry took Douglas Infinity on Car.com. From the first call with Josh I know this was a dealership we would like to do business with. Our salesman Henry took us on the most extensive test drive we have ever experienced and Ed and Jim were able to expedite the sales process so we could take the car home on a busy Saturday at the dealership. We were extremely satisfied with our experience at Douglas Infinity. More

These guys were a true pleasure to deal with. Great all around!! Accomodating and put me into the car i wanted for the exact price we were looking to spend. around!! Accomodating and put me into the car i wanted for the exact price we were looking to spend. More

We showed up on Memorial Day, 5 minutes before closing. I just wanted to look at the lot, but the salesman Gil Coronado was more than helpful, inviting us in to get a packet of the cars that were available p just wanted to look at the lot, but the salesman Gil Coronado was more than helpful, inviting us in to get a packet of the cars that were available plus showing us on his own time what was in the lot. We returned the next day to speak to Gil and, he went above and beyond what I expected. He sloshed through puddles and mud getting his dress pants dirty, with a smile on his face just to show us vehicles in the extra lot down the road. I leased a car that night, no haggle no frustration. Gil was possiby the best salesman I have ever dealt with, I recommend this dealership and Gil anytime to anyone looking for an Infiniti. Absolutley fantastic!!!!! More

Consistently a great experience dealing with Douglas. Customer service is top notch. Gil goes above and beyond to make sure I'm satisfied & 6 years later I still am. Customer service is top notch. Gil goes above and beyond to make sure I'm satisfied & 6 years later I still am. More

Great experience and follow-up to make sure everything in the JX worked to my satisfaction. Steve was just great and called several times to make sure I was completely satisfied. the JX worked to my satisfaction. Steve was just great and called several times to make sure I was completely satisfied. More

We went here to look at an FX35. We found it online (BTW they have a great website and videos) and it had the exact color and options we wanted. We were very impressed with the dealership as a whole. It was they have a great website and videos) and it had the exact color and options we wanted. We were very impressed with the dealership as a whole. It was very clean and inviting. We had to travel almost two hours but it was well worth the trip! Mike helped us out and was very knowlegable with the car. He gave us a great test drive (both my wife and I got a swing at it)that let us see what life with the car would be like. We drove through the city, some back roads, and the interstate. Mike was very patient with us and our 18 month old as we took several hours to make sure we were getting exactly what we wanted. We were treated great and had the best car buying experience. This was our first Infiniti and we couldn't be happier! From the moment you walk in to when you get into your new car you are treated to a very professional and fun staff. We have purchased many cars and this place set the bar. When it comes time to get another, no question, we will be coming back here! More

I continue to be a loyal customer of Douglas and have been for years. I work with alexis and never have anything but a great experience. Douglas is super convenient and Alexis always has a driver read been for years. I work with alexis and never have anything but a great experience. Douglas is super convenient and Alexis always has a driver ready to drop me off at the train station I am able to drop my car off and get it back the same day, resonable cost and always washed and looking better than when i dropped it off! More

I was looking to buy a 7-seater SUV/CUV for my wife. I had shortlisted Acura MDX, Infiniti JX35 and Audi Q7 with my homework done on the Internet. Now, it was time to get an extended test drive and decide had shortlisted Acura MDX, Infiniti JX35 and Audi Q7 with my homework done on the Internet. Now, it was time to get an extended test drive and decide among them. Douglas Infiniti is not the closest Infiniti dealership for me but I found them when I got preliminary quotes from my Credit Union car buying service. I called Aaron and he gave me a JX loaded with exactly the same packages I was looking for and I kept it for a whole weekend to test it. My wife and I were convinced it was the car for us. I thought we now got to the hard part of negotiating the best price and wow, I was pleasantly disappointed. My credit union gave me 3 quotes from 3 different Infiniti dealers in a 50 miles radius. Douglas wasn't the lowest but they matched the low price on the other 2 dealers even though they're not really obligated to do that. Now, price apart, the whole experience of buying was outstanding - no pressure, honest dealings, simple and easy to understand paperwork and things did turn out the way we expected it to! Deciding on the car is the hard part but if you do decide on an Infiniti, I strongly recommend Douglas. This review is for their sales team only - I'm yet to test their service department which I will in August for my 1st service. More