Douglas INFINITI
Summit, NJ
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I had visitied many dealerships to test drive new cars I had driven 5 cars by the time I passed by Douglas Infinity. I just stopped in and was greated by Steve who made me feel so comfortable. I could not had driven 5 cars by the time I passed by Douglas Infinity. I just stopped in and was greated by Steve who made me feel so comfortable. I could not afford the convertible, which I really wanted so as I was leaving, my sister stopped in to Jimmy from F&I and mentioned that I couldn't afford the convertible. He told her about the infinty G37 promotion that was running. I ended up buying the most beautiful car that I have ever had. The entire dealership bent over backwards to accommodate me. They priced the car within my budget, called me when the car came in, greated me with open arms and called me to assure my satisfaction I was introduced to everyone from general manager to service to mechanics. I will definitely go back for my next car and will recommend them to anyone who will listen I even have pictures of Steve and I with my new ride on my phone. xxoo More
I knew I wanted to buy an Infiniti and shopped shopped for it on the internet. I found one at Douglas Infiniti and sent an inquiry. I received a prompt response from Henry Zhue who provided pricing and for it on the internet. I found one at Douglas Infiniti and sent an inquiry. I received a prompt response from Henry Zhue who provided pricing and alll details as requested. The pricing matched the research I had done on the internet (the 2013 models were being discounted). We agreed on the price and when I would pick up the car. When I picked up the car, the deal was as promised (no switch and bait). Henry registered me for the free concierage service, my first service appt and spent about 30 minutes setting up and explaining the car's features to me. I would recommend Douglas Infiniti to anyone else who wanted an Infiniti. More
My wife and I walked into the Douglas Infiniti dealership in Summit, NJ and were immediately greeted by Aaron Goodwin, a salesperson at the dealership. Aaron was extremely friendly and professional, while n in Summit, NJ and were immediately greeted by Aaron Goodwin, a salesperson at the dealership. Aaron was extremely friendly and professional, while not being pushy at all. He said he would be available to answer any questions we had. After informing Aaron that we were interested in an SUV, he proceeded to show us the Infiniti QX56 and Infiniti JX35 models. He xplained the differences between the two models and took us out on test drives with both. Aaron worked with us on a lease price that was acceptable to both parties. After we agreed on price, Aaron introduced me to the dealership's business manager, who efficiently walked me through the documentation process. When we came back to pick up our new car (JX35), Aaron went over the car with us in detail both at the dealership and at our home. He did an excellent job. More
Working out the details of my lease had just the right amount of give and take. I felt like I got a good deal. My wife had to have an emergency surgery on the day we were supposed to pick up the car. Aaro amount of give and take. I felt like I got a good deal. My wife had to have an emergency surgery on the day we were supposed to pick up the car. Aaron was great about letting us keep the loaner and not deal with picking up the new car until she was out of the hospital and recovered. More
I had a great experience shopping for Infinity JX35. The sales consultant provided a great service and very competitive pricing. Will certainly consider this dealership and sales consultant when shop for my sales consultant provided a great service and very competitive pricing. Will certainly consider this dealership and sales consultant when shop for my next car. More
Aaron Goodwin is a great and honest salesperson. I have bought 3 Infiniti vehicles from Aaron and this dealership and they treat you fabulously. They offer very competitive pricing that ensures you are get bought 3 Infiniti vehicles from Aaron and this dealership and they treat you fabulously. They offer very competitive pricing that ensures you are getting the best value in the market. More
I had purchased a G37 for my wife 3 years ago and was happy to find the same knowlegeable friendly and efficient salesman there (Aaron Goodwin). I knew the car I was looking for and within a short period happy to find the same knowlegeable friendly and efficient salesman there (Aaron Goodwin). I knew the car I was looking for and within a short period of time Aaron located the car with the options I requested. As he had before he handled the negotiations efficiently and fairly. In addition the paperwork and delivery of the Jx went smoothly, I would strongly recommend Aaron and this dealership to anyone interested in purchasing an Infiniti. More
This is the second car I have gotten from this dealership. I came back here years later to my salesman Michael, who is nothing but great and working with him again was a pleasure. He helped me out dealership. I came back here years later to my salesman Michael, who is nothing but great and working with him again was a pleasure. He helped me out of a jam and got me into a new car, hassle free. He always called back to follow up and if I couldn't go to the dealer, we would work through email as well. Everyone else is extremely friendly and the environment is very nice. I would definitively recommend anyone interested in getting into an Infiniti to at least compare your prices with them. They are about 40 minutes from me, even with 2 other dealerships much closer, but the way they pay their attention to you, there is no need to go anywhere else and is worth the trip. Michael is great, fair and doesn't go in circle with you. He will be straightforward and help you get to your new car. 5 Stars all around!! More
Worked with Steve Sokol at Douglas Infiniti to buy a 2012 BMW 328i. He gave me a great price, which is what got me in the door. However his service and the commitment of the dealership is what has me recomme BMW 328i. He gave me a great price, which is what got me in the door. However his service and the commitment of the dealership is what has me recommending them to my friends and family and Steve will be the first person I call when I make my next purchase. I am the type that does my research online before going in the door. Steve understood that and made the whole process incredibly efficient. When I went to pick up the car, he even had it inspected and serviced at the BMW dealership to make sure it was in tip top condition. Would definitely recommend Steve to anyone who is looking for a no nonsense sales approach and good value for your money. Thanks Steve! More
Excellent service. Everything i expected and more. Jimmy S. helped me out, provided me with an excellent experience at Douglas Infiniti. Process was simple and quick. Clean loaner cars too. S. helped me out, provided me with an excellent experience at Douglas Infiniti. Process was simple and quick. Clean loaner cars too. More