Douglas INFINITI

Joe and all staff we dealt with were very professional and extremely friendly. There is no pressure at Douglas Infiniti. They were very accommodating and allowed us to take a demo for several hours to mak and extremely friendly. There is no pressure at Douglas Infiniti. They were very accommodating and allowed us to take a demo for several hours to make sure we were comfortable with the vehicle prior to purchasing. The vehicle was thoroughly explained prior to purchase. Joe and team worked hard to locate a vehicle that matched our requirements. Joe returned all phone calls timely and kept us informed. Joe and team do everything they can to make sure the buyer has a pleasant experience. Once you know what you want and what you want to pay, do not buy until you visit Douglas Infiniti. More

Our experience with Matt Ali was exceptional. He was very detailed when showing us the car and did a great job explaining how the car works very detailed when showing us the car and did a great job explaining how the car works More

I was impressed with the professionalism and quality of service provided. It was stress free negotiation. The sales representative and dealership manager were both accommodating. I would have no concerns r service provided. It was stress free negotiation. The sales representative and dealership manager were both accommodating. I would have no concerns referring a friend or family member to Douglas Infiniti. More

I love going to the Summit showroom the service reps are all so friendly especially Gilbert Coronado. he always makes me feel like i am the only customer in the showroom. I love the fact that he tries so ha all so friendly especially Gilbert Coronado. he always makes me feel like i am the only customer in the showroom. I love the fact that he tries so hard to please you. one thing i love about Infiniti is that while your car is being serviced they provide a loaner to you. i always hate to have to give it back. lol More

The sales, service and finance people at Douglas are terrific; extremely helpful and knowledgable. They also don't put a lot of pressure on a customer which is very nice. Gil and the finance manager wal terrific; extremely helpful and knowledgable. They also don't put a lot of pressure on a customer which is very nice. Gil and the finance manager walked us through every step of the vehicle selecton and leasing process quickly and efficiently. This is the fifth vehicle that our familiy has leased or purchased from Gill and Douglas Infiniti in Summit, NJ. Douglas Ininiti will be the first place we start when thinking about no. 6. More

Gil is always patient and always very helpful! He is also very knowledgeable regarding all of the Infiniti vehicles. He makes buying a new car very easy! In fact, all of the staff is very friendly and also very knowledgeable regarding all of the Infiniti vehicles. He makes buying a new car very easy! In fact, all of the staff is very friendly and they have earned my trust over the years (my husband and I have purchased 5 vehicles with Gil). I always feel like I am getting the best deal possible with Gil. This dealership is terrific! More

Douglas Infinity could not have been nicer. They treated me as a customer should be treated - polite, no pressure in the slightest and friendly. Cary Jackson, my salesman, was a joy to work with. He gave me as a customer should be treated - polite, no pressure in the slightest and friendly. Cary Jackson, my salesman, was a joy to work with. He gave me an excellent price on my 2013 G37 that I just purchased, he explained each and every item on the sales contract, and when I went to pick up the car, he gave me a thorough explanation of all features. I left the dealer very happy and had a great ride home. Looking forward to seeing Carey and the crew next week when my tags arrive. All in all, a truly exceptional experience. More

I set up my appointment online. i went into the service department not knowing what to expect. i was attended to promptly by Jimmy Santamaria. he was very polite and thoughtful. i had originally requested department not knowing what to expect. i was attended to promptly by Jimmy Santamaria. he was very polite and thoughtful. i had originally requested a loaner but decided to wait once jimmy told me it would only take 45 minutes for the service to be done. i was walked to the lobby and offered refreshments during my wait. the staff at douglas definitely met all of my expectations. More

Being that this is my 4th car from Douglas Infiniti and Gil Coronado, thAt should say it all. Every transaction was effortless and I even picked up two of the new cars the very same day I inquired about a Gil Coronado, thAt should say it all. Every transaction was effortless and I even picked up two of the new cars the very same day I inquired about a new lease. The pricing is competitive and you always feel like a VIP. Even more important once the sale is made follow ups from Gil are always done. He truly knows how to build a long lasting relationship and make deals that suit his clients needs! More

Just before making my appointment for my 60k service, I contacted Alexis Maldonado with a few questions and then called back with a few more follow up questions. She answered each inquiry right away. Alexi contacted Alexis Maldonado with a few questions and then called back with a few more follow up questions. She answered each inquiry right away. Alexis was very professional, honest and thorough. My overall experience with this dealership was excellent. I left knowing my car was serviced by professionals that work on Infinity's day in and day out so would definitely go back! More